Video interview: Bridging the gap between operations and finance
Listen to our interview at Sibos with Brian Edmondson, Global Head of Sales Transaction Banking at Misys and Enrico Camerinelli, Senior Research Analyst Europe at Aite Group.
The duo will give highlights on a specific use case on the core challenges facing corporates in the trade and working capital space. Additionally, they will touch on the different FinTech applications for this and how these can be of use in corporate banking.
RecordedOct 12 20169 mins
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Innovate Finance will deliver a webinar focussed on venture
capital investment in FinTech from a transatlantic perspective, bringing together leading international VCs to explore the changing FinTech investment landscape, the perfect startup pitch and what and who to watch in 2018.
Luca Romagnoli, Director of Regulated Industries at Salesforce + panel of experts
Data is the new oil. How can financial services organisations use data to revolutionise their offerings and provide a better customer experience?
Join this panel to find out:
- How can banks help customers put their data to good use? What have we learned from Open Banking and PSD2?
- How can AI and predictive intelligence be used to avoid risks and provide a more seamless experience?
- Challenges with data management and aggregation and how to solve them
- How data analytics is impacting financial services
Leda Glyptis, Chief of Staff at 11:FS + panel of experts
What does the bank of the future look like? What are the opportunities and challenges that technology brings to the payments ecosystem?
Join this panel where the speakers will discuss:
-How can data make banking more effective for the modern-day consumer?
-What are the latest trends in new payments platforms and models?
-How are different industries like eCommerce, retail, and insurance affected?
-What are the effects of GDPR and Open Banking?
-What does connected financial services look like?
-The security pitfalls that financial institutions need to look out for
The Financial Services industry has a big target on its back when it comes to attacks by cyber criminals. How can financial institutions keep precious customer data safe whilst utilising technology to equip themselves with the tools to prevent fraud and financial crime?
Join this panel to hear:
- Lessons learned from recent breaches and hacks
- AI-powered strategies to protect your financial institution
- The unique security challenges of incumbent organisations vs. FinTechs
- Best practices to fight fraud and financial crime
Melisande Mual, Founder at The Paypers, Berit Svendsen, EVP International Business at Vipps
Organisations are often challenged with finding the right balance between innovating and staying secure. How are cutting-edge advancements revolutionising the way we look at identity and authentication?
Join the panel to hear about:
-Understanding the digital identity landscape
-How to avoid drop-off during the verification process
-How developments like biometrics, AI, blockchain can impact identity and data management
-How to adapt and respond to new regulations like PSD2, Open Banking, and GDPR
Daniel Kornitzer, Chief Business Development Officer, Paysafe + panel of experts
What does the future of connected commerce look like? The changing need of the customer has meant that the shopping experience is changing and merchants, retailers, and payments companies need to future-proof their offerings.
Join this panel to discover:
-Current landscape and trends in the commerce industry
-How can AI revolutionise the customer experience and help organisations evolve?
-From PoS to multi-channel platforms, how can you provide a frictionless customer experience?
-What are the risk and compliance challenges that need to be at top-of-mind?
-How can we proactively prevent fraud rather than react when the damage has been done?
With rates of card-not-present payment fraud continuing to grow higher every year, payment and data security has never been a higher priority for organizations. Protecting customer data is of utmost importance, especially with governments and regulatory bodies increasingly turning their attention to these issues and producing legislation to implore companies to take additional security measures.
Contact centers are a part of the organization particularly fraught with responsibility, processing mountains of payments and finding themselves to be a favorite target for hackers and fraudsters. Because of this, contact centers face a myriad of laws and regulations governing the way they treat this data, such as the PCI DSS for those taking payments, among many others.
Register now to Semafone for an insightful webinar where you'll learn:
- The top data security regulations, laws, and standards bodies affecting contact center data governance
- How to comply with sometimes competing regulatory requirements and resolve conflicting stipulations
- How to achieve compliance more simply and cost effectively
Aaron is a member of the Semafone marketing team, where he regularly contributes to the Semafone blog and authors many types of content around payment security, PCI DSS, and GDPR compliance. He enjoys providing IT practitioners with helpful insights that help them solve problems.
Effectively managing cross-border payment compliance is one of the biggest challenges facing enterprises looking to expand globally.
Sending payments internationally requires adherence to multiple, often complex, payment regulations in both the originating country and the country in which the funds land.
Regulation continues to tighten and failure to comply brings significant costs ranging from failed payments and reputational damage to crippling fines and in severe cases, legal prosecution.
Yair will discuss the biggest compliance risks in the markets with the greatest opportunities (e.g., China, Russia), and offer insights on how to effectively leverage user behavior data to identify bad behaviors.
Innovation has quickly become an overused and distorted word. At Money20/20 Europe expect to cut through the hype, explore what measurements we can use to benchmark innovation and get to the heart of sustainable and commercial step change. A key question which has moved back up the C-Level agenda of established; banks, tech companies and payments companies is:
"How can incumbents deliver meaningful game-changing innovation?"
There are three options available for incumbents, and at Money20/20 Europe we’ll be developing deeper into each one:
1. Can organisations transform their cultures to execute true innovation internally within their organisations? (cultural transformation)
2. Perhaps tech transformation is the way forward, partnering or acquisitions to do so?
3. Or do they need to achieve business model transformation by building something entirely new outside of the organisation?
These options are being heavily debated in boardrooms throughout Europe, with a number of high profile banks recently announcing plans to build brand new subsidiaries. Some of the traditional banks, payments and tech companies are pursuing a few or all of the options while others are sitting on the fence. Which is most effective and why? What are the dynamics at play that determine success for different types of companies? Hear from the leading companies in our industry as they share their incisive insight on the successes but also the failures and the lessons learned.
Eric Grover (Intrepid Ventures), Thomas Tyree (FIS) and Bruce Parker (ModoPayments)
Loyalty programs are nothing new, but opportunities to leverage them at the in-store and online checkout are. Innovations in payments and banking have ushered in the beginnings of the "open economy" and are bringing exciting new technologies to the market that will change the future of consumer engagement.
Ty Tyree (FIS) and Bruce Parker (Modo) speak with Eric Grover (Intrepid Ventures) on the work they're doing in the payments and loyalty space, and what opportunities they see in the market.
Join in to learn: Who are the major players in the "open economy"?, What are disruptors in the loyalty space doing (both banks, merchants, and payments players)?, What are new ways in which you can engage your end consumers to establish true brand loyalty?, What is the "open economy", and how are we going to see that playing out in the next 5 years?, and What is required in order to continue the "open economy"?
Eric Grover, Principal at Intrepid Ventures
Thomas (Ty) Tyree, VP of Loyalty Product at FIS
Bruce Parker, Founder & CEO at Modo
Dr. Anne Lewis, Head of Product Development, Vaultex
What determines how people pay for their goods and services? How might using cash instead of a debit card reflect your personality? Are you a utilitarian or hedonistic shopper?
This webinar looks at how the way people behave could affect their choice of payment. Dr. Anne Lewis argues that an economic model is not enough to fully predict future consumer payment habits, and social factors have an important influence on whether people reach for notes or cards.
David Fagleman, Head of Policy & Research, Cash Services
The cashless society has been talked about for decades and with the increased use of digital payments some believe it’s closer than ever. Despite this cash remains a popular method of payment for consumers and businesses, and is forecast to continue to play an important role in the payments landscape for years to come.
Join this session for a discussion on the future of cash. This will include:
· Data and forecasts on cash and non-cash payment methods
· Research on the drivers behind consumer payment behavior
· Analysis on the future of cash – it’s role as both a transactional and continuity method of payment
· Country-specific examples
Keith Ward, Fraud Analyst, Canadian Anti Fraud Centre
The presentation will provide an overview of the Canadian Anti-Fraud Centre, highlight trends in Mass Marketing Fraud and current scams, and discuss alternative measures to disrupting fraudulent operation through public/private partnership.
About the Speaker:
.Keith is a Fraud Analyst with the Canadian Anti-Fraud Centre's Operational Support Unit. The CAFC is Canada's central repository for data, intelligence and resource material as it relates to fraud. The CAFC commits to providing timely, accurate and useful information to assist citizens, businesses, law enforcement and governments in Canada and around the world. The CAFCis coordinated by the Royal Canadian Mounted Police in partnership with the Ontario Provincial Police and the Competition Bureau of Canada
Edwina Johnson (Alloy), Andres Betancourt (Scotiabank), Bo Oney (Coinsource), Raz Abramov (EverCompliant)
Sufficient AML and KYC processes are critical in ensuring banks and FIs can not only protect themselves from being unknowingly involved in financial crime, but they are also integral in having a better understanding of their customers and providing them with a better experience.
Join this panel where our speakers will discuss:
-How can organisations improve existing AML/KYC requirements?
-What are the common mistakes made when it comes to compliance
-Which new technologies can help detect and prevent fraud and ensure FIs stay compliant?
-What are the key compliance issues for the Financial Services industry?
-How can organisations track financial crime with AI?
Kevin Trilli, Chief Product Officer at Onfido and Karen Webster, CEO at PYMNTS
Identity theft is the fastest-growing crime in the U.S. Globally, one in 60 online transactions are fraudulent. So, if you fail to catch that fraud, the cost to your business – both reputational and financial – can be catastrophic
PYMNTS CEO Karen Webster and Kevin Trilli, chief product officer at Onfido, discuss the current trends in fraud techniques, and reveal how risk and fraud managers can utilize new technologies to catch them.
Attendees will learn:
- The most common identity document fraud techniques and how to spot them
- The challenges of tackling 3D fraud in digital, 2D environments
- How AI and biometrics are changing the face of online security and access
- Why fighting fraud will require a mix of human and machine expertise
Wayne Murphy, Senior Security Consultant (QSA), Sec-1 Ltd.; Ben Rafferty, Chief Innovation Officer, Semafone
Over the last seven years, the technologies used by call and contact centers to communicate with customers and complete card transactions have changed drastically. Networking methodologies like VoIP have since become widely adopted, while the number of applications organizations employ to process customer information has risen dramatically. For this reason, the PCI SSC recently released their highly anticipated updated “Guidance for Protecting Telephone-Based Card Payments” for the first time since 2011, offering several much-needed clarifications for organizations looking to achieve PCI DSS compliance inside their contact centers.
Join Semafone and Sec-1 Ltd. for this insightful webinar into the most pertinent changes, featuring two of the members of the PCI SSC’s Special Interest Group – Ben Rafferty, Chief Innovation Officer at Semafone, and Wayne Murphy, Senior Security Consultant at Sec-1 Ltd. We’ll cover the following:
• How to avoid scope-creep inside the contact center during PCI DSS compliance
• How Pause and Resume call recording solutions create more problems than they solve
• How most 3rd party services are now in scope for PCI DSS compliance
• How devices that control SIP Redirection are now also in scope
Alex Ford (Encompass), Denisse Rudich (FireDrake Consulting)
-How to better handle performing client due diligence on an ongoing basis?
-What are the challenges of the traditional AML/KYC procedures?
-What can we expect from the AML Directive that comes into force in June of this year?
-What are the common mistakes FIs make when managing their data?
-How can Machine Learning and automation help?
Jonathan Williams (Mk2 Consulting Ltd), Rowenna Fielding (Protecture), Sarah Rutherford (FICO)
Legislation is placing an increasing burden on the financial services industry both to know its customers and to minimise personal data held. How do providers resolve that apparent contradiction and ensure that their accounts are safe, both for consumers and businesses? What are the key approaches and how can financial service providers keep up with the rate of technological progress and criminals?
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Video interview: Bridging the gap between operations and financeBrian Edmondson, Global Head of Sales Transaction Banking (Misys) & Enrico Camerinelli, Sr Research Analyst (Aite Group)[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]8 mins