Chatbots and AI in Fintech

Gartner includes data ethics and privacy on their list of the top 10 strategic technology trends of 2019, placing these issues on the same level as AI-driven development, blockchain, and edge computing.

With the enforcement of GDPR in May 2018, the enactment of the California Consumer Privacy Act (CCPA) one month later, and other state and federal data privacy proposals not far behind, financial institutions of all sizes are having to devote time, personnel, and resources to the task of getting a handle on their data practices.

This webinar will explore how these regulations — and new data privacy laws appearing around the world — are changing the way financial institutions gather, process, and share personal data. Learn key highlights of GDPR and CCPA readiness, steps to consider in approaching expanded definitions of personal data and individual privacy rights, triggers that can impact compliance status, and business benefits of aligning with data privacy requirements.

Speakers:
Jill Reber, CEO, Primitive Logic
Steve Ernst, Senior Technical Architect, Primitive Logic
Tanya Madison, Chief Privacy & Cybersecurity Counsel, TD Bank
Ron Whitworth, SVP and Chief Privacy Officer, SunTrust

This panel session will go over the current landscape in the insurance industry and the trends and technologies that are looking to disrupt in.

Topics to be discussed:
-Do we need a new model for insurance?
-Understand the mindset of the modern customer
-Who are the players to watch out for

Speakers:
Matthew Jones, Principal, Investments, Anthemis (Moderator)
Sibylle Fischer, Director Strategic Venturing, Baloise
Matthew Wardle, CTO & Co-Founder, Kasko
Dietmar KottMann, Partner, Oliver Wayman

Join this session where we will analyse the current state of the global payments industry and make predictions on the key factors that will impact the status quo.

-Open Banking: what are its effects for Europe and on a global scale?
-SCA: delayed for 18 months - what will its impact be?
-QR codes or NFC: which will win globally
-Will fintechs eat the banks' lunch

Speakers:
David Parker, CEO, Polymath Consulting (Moderator)
Alan Nagle, Chief Commercial Officer, Cybertonica Ltd
Julian Sawyer, Co Founder & former COO, Starling Bank
Hugh Kingdon, Fintech & Banking Specialist

The last 10 years have seen an incredible growth of the e-commerce landscape with new disrupting business models adding themselves to the traditional ones. Online platforms are major actors of this phenomenon, think of marketplaces, crowdfunding platforms and even FinTechs. To enable payments on those platforms, traditional banks have found it hard to come up with adequate solutions.

This webinar will focus on the specific needs that platforms have when it comes to payments and how new end-to-end services like MANGOPAY are coping with this constantly evolving landscape.

Gartner state, organisations are increasing selective outsourcing as Digital Transformation increases and drives new demands for services to be introduced and the finance industry is at the forefront of this evolution. These new service providers need control and management if their delivery is to be transformative and cost-effective. Service Integration (SIAM) in Enetrprise Service Management (ESM) keeps outsourcing accountable and aligned to the terms of SLAs, OLAs and underpinning contracts.

There is no doubt: the world is digital! And banking customers are changing their behaviour based on the experiences they have on their daily digital journey.

Nevertheless, today‘s customers adapt their expectations around digital applications based on the experience they have with leading social networks, global marketplaces, and their favourite online-stores. But it’s not only the adoption of new behaviours that are disrupting customers’ expectations. 67 per cent of the next generation’s banking customers will be digital natives. And these customers also expect their solutions to be available anytime and anywhere. This presents an exciting opportunity to build your bank around your customer!

But as banking on the fly turns into a commodity, industry newcomers change the way traditional banking is done. For established financial service providers, this can be a threat.

In this talk, G+D’ Digital Payments expert Alastair Thompson will give hands-on examples on the need for device-agnostic, digitalized payment services. And how to turn disruption into innovation and carve out new revenue streams.

Thompson Alastair, Business Development and Payment Expert, G+D Mobile Security
Rupert Nicolay, Worldwide Services Architect - Financial Services, Microsoft

The payments world and that of Payment Market Infrastructures (PMIs) have been shaken up with the rise of FinTech startups that challenge the traditional systems and also the changing needs of customers to have more flexible offerings.

Join this panel to learn:
-Payment trends in 2020 and beyond
-The effects of regulations on the industry
-What is the new norm for international payments?
-How business intelligence and analytics can support and improve the payments journey for your business
-The future of cross-border payments"

Alastair Thompson, Business Development and Payment Expert, G+D Mobile Security
Rupert Nicolay, Worldwide Services Architect - Financial Services, Microsoft
Adrian Smyth, Head of Innovation & Strategic Initiatives - Services, Payments, Royal Bank of Scotland
Anurag Bajaj, Managing Director, Regional Head of Transaction Banking, Americas, Global Head of Correspondent Banking, Standard Chartered Bank

"Banking and securities organisations are expected to accelerate business processes and innovate at a much faster scale than ever before. However, finding the balance between innovating and still staying compliant comes with its share of risks.

Join this panel to learn:
-How can financial institutions reduce operational expenses whilst also reducing risk
-Best practices for data management and streamlining processes
-The benefits and challenges of moving to the cloud"

Leda Glyptis, Chief of Staff, 11:FS
Jennifer Bers, VP of Sales, Onfido
Denise Bedell, Executive Director, Content Innovo
Polina Evstifeeva, Head of Regulatory Strategy - GTB Digital, Deutsche Bank

With identity theft and account takeover on the rise, it’s increasingly difficult for businesses to trust that someone is who they claim to be online.

Join this exclusive interactive 1-2-1 interview where Robert Prigge, President, Jumio will share the latest identity verification and authentication trends and how you can leverage the power of biometrics, AI and the latest technologies to quickly verify the digital identities of new customers and existing users. Some questions to be tackled;

What types of cybersecurity threats are on the rise? Any surprising stats?

Is account takeover becoming a real threat in the financial services space?

How will eKYC evolve over the next few years?

How to balance the trade-off between customer experience and fraud detection?

Are the new breed of challenger banks a threat to high street banks? If so why?

Register today and do not miss out on the opportunity to have your questions answered in this interactive question and answer session.

The Fifth Money Laundering Directive (5AMLD) - Can AML and identity verification processes be streamlined to deliver a better user experience?

This session will give you insights into the digital identity, authentication and verification landscape. You will also learn how you can increase the return on investment in your digital transformation by reducing online application abandonment rates and improving conversion rates.

Robert Prigge, President, Jumio & Tony Fish, Founder, AMF Ventures

Cyber-attacks have cost the financial services industry more than any other sector, especially due to the extremely sensitive data and assets that they are gatekeeping.

Join this panel to learn:
-What is the current state of the cybersecurity in financial services?
-Why is cybersecurity more of a business risk than a technology issue?
-Best practices for detecting and preventing threats

Robert Prigge, President, Jumio
Tony Fish, Founder, AMF Ventures
Dearg OBartuin, CTO, Founders Bank
Steven Holt, Practice Lead - EMEIA FS Cybersecurity, EY
Cheri McGuire, Group Chief Information Security Officer, Standard Chartered Bank

When it comes to cross-border transactions, the shift to a digital landscape and infrastructure is a common challenge. The demand for clearinghouses, the rising competitive landscape, and the increasing need for new technology will no doubt impact the trade finance landscape.

Join this panel to learn:

-How can emerging technologies like blockchain be used to transform the future of trade finance?
-How can global and regional banks better collaborate to create a more efficient ecosystem?
-What are the interoperability challenges that arise, especially with regards to global supply chains?

Rebecca Harding, Independent Economist
Rowan Austin, Head of Trade Origination ＆ Advisory, NatWest
Enno-Burghard Weitzel, Head of Product Management Trade Services, Commerzbank
Michael Sugirin, Global Head, Open Account Trade, Ecosystem & Trade Implementation,
Transaction Banking, Standard Chartered

Join this exclusive interactive 1-2-1 interview with Michael Sugirin, Transaction Banking, Standard Chartered. Some questions to be tackled;

- Technology has made a huge impact on banking and on physical supply chains in recent years. What do you see as the key trends in the short to medium term and how will they impact supply chain financing?

- What role does Standard Chartered play in the transformation of global supply chains?

- How will digital transformation of the supply chain make the industry more sustainable?

- Who is leading the charge to adopt new technology and applications in trade? Fintech, Bigtech, Banks, Clients, Regulators?

Michael Sugirin, Global Head, Open Account Trade, Ecosystem & Trade Implementation, Transaction Banking, Standard Chartered

Moderated by - Paige Azevedo, Community Lead, BrightTALK

The banking revolution has been spearheaded by movements that put the power back into the hands of the customer. Some banks have capitalized on this opportunity, while others have struggled. Join this debate where experts will discuss:

-How can new platforms and technology help financial institutions meet the changing needs of their customers
-How will SCA impact the financial services landscape
-Best practices for API aggregation and data management
-What regulators want you to know
-Compliance challenges and ensuring your organization is ready for change
-How to deal with the common challenges around Open Banking and PSD2

Brad van Leeuwen, Head of Partnerships, Railsbank
Andy Ramsden, Authentication Expert, G+D Mobile Security
David Bannister, Senior Analyst - Wholesale Banking, Aite Group
Richard Price, Head of Financial Services UK & Ireland, TIBCO Software
James Lloyd, Partner and Asia-Pacific FinTech & Payments Leader, EY-Parthenon

Behind the hype, there are enterprises across all sectors using blockchain effectively to meet business needs. Author Kate Baucherel presents case studies, success stories and cautionary tales from her forthcoming book Blockchain Hurricane (Business Expert Press, Spring 2020)

Join BrightTALK's FinTech Insights group on LinkedIn: http://bit.ly/2PLQXG3