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Video interview: Open Banking and the Economics of the Digital Era

Listen to our interview at Sibos with Leda Glyptis, Director at Sapient Global Markets.

Leda will be talking about technology trends through the changing business and value chain parameters they generate. She'll touch on the open banking revolution and what banking as a business looks like in the future.
Recorded Oct 14 2016 11 mins
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Presented by
Leda Glyptis, Director, Sapient Global Markets
Presentation preview: Video interview: Open Banking and the Economics of the Digital Era

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  • APAC’s Fintech Landscape, Tiger or Dragon? Jun 9 2021 1:00 am UTC 11 mins
    Dr Estelle Brack, Founder & Chairman, KiraliT
    Singapore has been a pioneer in mobile payments a decade ago and has naturally positioned itself as a leader in innovation. Ten years later, Fintechs have revolutionized the financial services landscape globally. Does the APAC region remain a leader in innovation today, and what does it have to share with the rest of the world?
  • Fintech Market Advancement: What are its new drivers and disrupters? May 27 2021 9:00 pm UTC 60 mins
    Kristy Nelson, MBA/Paralegal
    Technology is playing the greatest role ever in the Fintech market especially in advancements with Artificial Intelligence (AI). The goal of AI is to resolve human problems through improvement of efficiency, and to enhance the precision of consumer engagement. AI is now considered the market driver to increase its availability by source and within levels of data. When coupled with the cloud, it holds the greatest share due to its traits of agility and flexibility. This will not only increase the value of data but propel innovation among the fintech market in data analysis. Agility is now considered the future driver to disrupt the financial services market.

    This webinar will discuss:
    -The market outlook and classifications of data
    -Advancements with AI and the cloud
    -Agility disruption
    -Best practices in data management
  • Nimbleness in the Cloud: Agility and Speed Create Value May 27 2021 5:00 pm UTC 60 mins
    Mike Beattie, EVP & CTO, Lead Bank
    The pandemic has decentralized businesses across the globe and consumers have been forced to conduct their financial lives in the digital world. Financial Service consumers have changed and so have their expectations. Is your business positioned to adapt to new consumer expectations and the pace at which they will change?

    Gain an understanding of how you can leverage the benefits of the cloud to create nimble capabilities over three core themes:
    Customer experience and the quest for personalization.
    Creating a partner network to offer more to you customers with ease.
    Data’s role in a nimble business.
  • Adapt or Perish: Leveraging Data to Improve Business Agility May 27 2021 12:00 pm UTC 60 mins
    Huzeyfe Borazan, Co-Founder, Finspire Technology
    Clive Humby, a British mathematician, originally coined the phrase "data is the new oil" in 2006, and ever since then, we have been familiar with this analogy. The idea behind the "data is the new oil" concept is that, as raw oil, raw data isn't valuable in and of itself; instead, value is generated when it is obtained thoroughly and accurately, connected to other relevant data, and done promptly.

    We're in a digital economy where data is more valuable than ever. Cost-effective and efficient data storage, super fast and affordable processors, plus advancements in AI and other data-centric sciences have made it possible to extract massive value out of data. It is no surprise that the most valuable companies in the world are all data-driven. They are offering top-notch services for free in exchange for some personal data. Considering this, nowadays, the "data is the new currency" concept is more precise than "the oil" analogy. How accurate is that statement, though?

    We will go through this by exploring how to leverage data to get the most of it and discuss the following:
    -Innovation: Improving customer experience with AI
    -Excellence: Using cloud, data and AI for better operational resilience
    -Frontiers: Shifting from data-driven to AI-driven business
    -Barriers: What are the limits and constraints on using the data
  • AI InsurTech: How insurers can improve efficiency in 2020 May 26 2021 3:00 pm UTC 60 mins
    This webinar will discuss:
    - Claims settlement
    - Back-office operational efficiencies
    - Policy pricing
    - New client on-boarding
    - Automated payments
  • The Evolution of Digital Payments: Entering a New Era May 25 2021 3:00 pm UTC 60 mins
    Aly Madhavji, Berhan Kongel, Chris Robinson + more TBD
    The landscape of payments has been impacted drastically over the past 12 months as a result of the Covid-19 pandemic. Accenture has predicted that $7 trillion worth of transactions will have moved from Cash on Delivery (COD) to cards and digital payments by 2023. The very fabric of the payments industry has shifted, and as COD transactions decline, and the world of ecommerce and online payments increasingly becomes more popular, it is crucial to stay up to date with trends, tools, and considerations. As the industry continues to evolve, considerations from customer experience to data security have never been more important.

    In this panel, we’ll take a look at the payments industry, and what it means to be in a ‘payment revolution’.

    Join expert thought leaders as they discuss:
    - The impact of Covid-19 on digital payments
    - The tools needed to keep data protected in the digital world
    - How to protect customer experience, when the landscape of payments is constantly changing

    Aly Madhavji Managing Partner Blockchain Founders Fund (Moderator)
    Berhan Kongel, CEO, Arf
    Chris Robinson, Sendry.io
    + others TBD
  • Mobile: Payments’ New Best Friend May 25 2021 12:00 pm UTC 60 mins
    Nick Raper, Neil Garner, Riten Gohil & Jonathan Vaux
    2021 has seen digital payments adoption continue to grow exponentially. Payments regulations intended to protect consumers from fraud are more important than ever. One such regulation is Strong Customer Authentication (SCA), part of the Second Payment Services Directive (PSD2). Yet, research from CMSPI found that 24% of online card transactions could fail when 3DS is introduced. Moreover, research from Nuapay shows that 52% of UK consumers choose their payment method based on convenience and ease of use. With all this in mind, how do businesses balance the need for reliable, frictionless customer experiences with secure payment alternatives.

    Enter the mobile phone, and its value delivering secure frictionless payments.

    Join Open Banking payment pioneer Nuapay, with a range of experts in the mobile payments, cards and risk space, to learn how payments are changing, and how mobile applications can help strengthen authentication and improve your customer experience - all at the same time.

    Nick Raper, Head of UK, Nuapay
    Neil Garner, Founder & CEO, Thyngs
    Riten Gohil, Director & Co-Founder, Sphonic
    Jonathan Vaux, General Manager EU, i2c Inc
  • 1 Voice: 1 Vote: Biometric Authentication May 24 2021 9:00 pm UTC 60 mins
    Brian Maw, Chris Benedict & Cody Dyer
    As experts in the fields of Biometrics, Blockchain, Crypto, Payments, and Financial Services, we believe that the human ability to receive, compound, process, interact with and export all data in the known universe is a lifelong journey, made ever more urgent with the introduction of evolutionary technologies including Data Fabrics, IoT, Blockchain, and Biometrics.

    Every moment we interact with IoT devices, there is new data being created that compounds our interaction further. Data begets new data. Knowledge begets new questions. In our analysis and observations, the more we begin to realize and interact in the universe of IoT, the greater the amount of data flows into our infinitely expanding databases.

    Our research has led us to conclude that the IoT revolution presents a unique opportunity to make computable anonymized data more accessible. This in turn fuels the global evolution and adoption of biometric technology integrating with common everyday activities that must be secured, such as:

    ·Logging into a banking app
    ·Secure access to web 3.0
    ·Blockchain integration
    ·Geolocation validation for payments and secure voting
    ·Access to the ever-expanding VR and AR worlds

    Permissionless Authentication is on the forefront of a groundbreaking revolution in the way organizations, institutions and enterprises of every scale interact with their partners, employees, users and customers. Biometric verification and authentication provide endless opportunities to ensure ease of use combined with the highest levels of security in the worlds of IoT and Big Data.

    Key Takeaways:
    Biometric Authentication integrated with IoT can provide secure payments
    Also provides secure access to the Blockchain and can virtually eliminate Voter, Identity and Unemployment Fraud.
    These types of technological advances can help ensure a safe environment and exceptional security in all segments of our lives.
  • No Code Platforms in Health Care & Insurance Shaping the Future After Covid May 24 2021 3:00 pm UTC 60 mins
    Bhagvan Kommadi, Director of Product Engineering, ValueMomentum
    There is a trend for using No code Platforms in health care and insurance. No code platforms help insurance companies to radically improve the time to market and delivery of Life, Annuities, Retirement, Accident, P&C consumer, commercial, and Speciality products. Insurance companies can sell their product across different business lines and distribution channels. Digital Transformation in insurance sector can be enabled easily using no code platforms. Applications can be created using drag and drop actions and deployed using DevOps hence reducing total cost of ownership. APIs can be used to integrate with legacy systems. Application can have plugins to configure the APIs.

    According to Gartner's report in January 2021, by 2025, 70% of new applications developed by enterprises will use no-code or low-code technologies. This has increased from 25% in 2020 to 70% in 2021.Gartner Magic Quadrant for Enterprise Low-Code Application Platforms has Mendex and OutSystems as two top low-code platforms. The others are Microsoft, Salesforce, Appian, Betty Blocks, Pega, ServiceNow, and Oracle. Forrester lists out OutSystems, Mendix, Microsoft, Salesforce, and Kony as the low-code development platforms for application development.

    Insurance enterprises are looking for digital transformation platform. They are planning digital transformation initiatives for post covid recovery and to accelerate their business processes .No code platforms can help both insurance and health care companies to get started on their digital transformation initiatives. Customer experience can be improved by using the no code platforms instead of custom application development. No code platform can help to create applications easily compared to traditional application development. Team can collaborate easily by looking at the functionality, changes, and deployed application. The platform can help in cutting down the build, resource, and maintenance cost.
  • New Challenge Ahead: Whistleblowing in FinTech-SMEs Wanted May 24 2021 12:00 pm UTC 60 mins
    Dr. Thomas Altenbach, CEO & Founder, LegalTegrity
    The latest trends in digital whistleblowing solutions to improve SME's compliance and risk management.

    Every year, companies incur high losses due to economic crimes. Many crimes happen unnoticed in the company itself; fraud, theft and data misuse are most frequently committed by the company's own employees or managers. Financial Services is one of the highest regulated sectors and therefore of utmost importance for FinTechs. One core solution is to rely on social control by one's own colleagues: Open or anonymous information from whistleblowers can save board members and managing directors a lot of trouble and money.

    FinTech companies are highly innovative, they demand digital, innovative solutions to fulfill the demands of regulations: An EU directive from 2019 obliges companies with more than 50 employees or an annual turnover of more than 10 million euros to set up internal reporting channels that ensure the whistleblower’s anonymity.

    Join us to learn about
    -Whistleblowing wanted? How to use Whistleblowing as early warning system for your company
    -The advantage of digital whistleblowing solutions
    -The requirements of the EU whistleblowing directive
    -What you need to know about the implementation for immediate benefit
  • Regulatory Breaches: Adaptable technology for a changing market? May 24 2021 10:00 am UTC 60 mins
    Karim Ali, CEO, Framework Private Equity Investment Data Management
    The increase in investors pouring money into the Private Assets (PA) market, has seen regulatory bodies enforcing stricter measures to regulate and protect their investments. The responsiveness of PA market tends to be reactive, adapting its investment processes and operational infrastructure, post any new or updated mandated regulatory change. The real question is: are PA software systems supporting the market’s efforts to appease the regulators to remain compliant, in order to protect its biggest commodity – its investors?
    Discussing the challenges faced by businesses with rigid investment software platforms as regulations continuously change, unable to adapt to new processes. We highlight the importance and the subsequent benefits of having a robust, flexible PA software(s) in place that is not only efficient to a business and its users, but is adaptable to change, more importantly regulatory change.

    Join our session as we discuss:
    Investment Monitoring
    The ever-changing regulatory landscape
    The need to improve operational efficiencies for:
    Portfolio Management
    Data Analysis

    The importance of data centralisation and management
    Centralisation of multiple data sources and processing
    Lack of clarity and standardisation in ESG Data

    Flexible software for regulatory evolution
    Software adapting to regulatory changes
    Future proofing your software operations
  • Is it time for a Liquidity Officer? May 24 2021 8:00 am UTC 60 mins
    Nick Ogden, CEO and Founder, RTGS Global & Andrew Smith, CTO, RTGS Global
    Inefficiency and slow transaction speeds impact every consumer, business, bank and government on the planet, resulting in unnecessary costs amounting to $85,617 every second. But it’s been a year now since the G20 called for ‘faster, cheaper, more transparent and more inclusive cross border payments’. So where are we now?

    Join Nick Ogden, Founder and CEO, and Andrew Smith, CTO, RTGS Global as they discuss the progress that’s been made across the landscape, from technology innovation and regulatory buy-in to greater awareness of the need for a liquidity officer at board-level within banks and financial services organisations. They’ll also demonstrate the power of Liquidity vs Liquidity to revolutionise international payments, guaranteeing almost instant real-time settlement and removing Herstatt risk.
  • How Conversational Intelligence Drives Exceptional Customer Service Experience Recorded: Feb 25 2021 29 mins
    Muddu Sudhakar, Co-Founder & CEO, Aisera
    In today’s digital economy, fintech and financial services providers are looking for ways to meet varying customer service needs and preferences to deliver 24/7 proactive, real-time service resolutions to customers. The best modern support experiences leverage AI to give customers a personalized and seamless experience across all channels.

    Emerging Conversational Intelligence technologies have evolved from rule-based chatbots and have introduced next-gen Conversational AI for autonomous customer interactions and Conversational RPA for streamlining business processes. Conversational AI and Conversational RPA help organizations auto-resolve customer requests and automate business workflows, tasks and actions, improving internal service desk productivity while boosting customer satisfaction.

    Key Takeaways:
    Why chatbots evolved to Conversational AI for instant user self-service
    What it takes to leverage out-of-the-box AI solutions to accelerate service delivery
    How Conversational AI and RPA improves user experiences at scale for 24/7 business continuity and support
  • Artificial Intelligence: Overview of FinTech leveraging AI based models Recorded: Feb 25 2021 59 mins
    Oender Boyman, Investment Principal, Swiss Post Ventures
    The FinTech industry is gaining momentum in disrupting the financial services industry. Artificial intelligence on the other side has been around for some time and has been used by Big Tech companies to establish themselves in their respective industries. To gain a competitive edge FinTechs are increasingly leveraging AI based models.

    Join this webinar to get an overview and discussion of FinTechs using different AI technologies.
  • Data & Analytics: How can Fintechs Build & Leverage Data Platforms? Recorded: Feb 25 2021 60 mins
    Alpesh Doshi, Founder, Fintricity & Daniel Pass, CTO, Perenna
    As we move into 2021, fintechs are getting stronger. However, developing a modern scalable architecture and solution in the cloud still poses a problem. We will discuss new approaches for leveraging data and how to build a modern data platform and solution.

    Join us as we discuss:
    -How to be data driven in your fintech?
    -Top 3 areas to consider when thinking about data
    -What strategies do you use to think about data in your business?
    -Principles of new architecture thinking for data

    Alpesh Doshi, Founder, Fintricity
    Daniel Pass, CTO, Perenna
  • Safeguarding Customer and Financial Data in Analytics and Machine Learning Recorded: Feb 24 2021 61 mins
    Ulf Mattsson, Chief Security Strategist, Protegrity
    Digital Transformation and the opportunities to use data in Analytics and Machine Learning are growing exponentially, but so too are the business and financial risks in Data Privacy. The increasing number of privacy incidents and data breaches are destroying brands and customer trust, and we will discuss how business prioritization can be benefit from a finance-based data risk assessment (FinDRA).

    More than 60 countries have introduced privacy laws and by 2023, 65% of the world’s population will have its personal information covered under modern privacy regulations. We will discuss use cases in financial services that are finding a balance between new technology impact, regulatory compliance, and commercial business opportunity. Several privacy-preserving and privacy-enhanced techniques can provide practical security for data in use and data sharing, but none universally cover all use cases. We will discuss what tools can we use mitigate business risks caused by security threats, data residency and privacy issues. We will discuss how technologies like pseudonymization, anonymization, tokenization, encryption, masking and privacy preservation in analytics and business intelligence are used in Analytics and Machine Learning.

    Organizations are increasingly concerned about data security in processing personal information in external environments, such as the cloud; and information sharing. Data is spreading across hybrid IT infrastructure on-premises and multi-cloud services and we will discuss how to enforce consistent and holistic data security and privacy policies. Increasing numbers of data security, privacy and identity access management products are in use, but they do not integrate, do not share common policies, and we will discuss use cases in financial services of different techniques to protect and manage data security and privacy.
  • How to achieve a ROI using Blockchain and Digital Banking and Payments Recorded: Feb 24 2021 30 mins
    Aly Madhavji, Managing Partner, Blockchain Founders Fund
    Join to discover:
    - Trials, POC’s and full-deployments of blockchain technology in real corporate business processes
    - Examples outlining the benefits of implementing blockchain technology
    - How start-ups, businesses, and individuals can apply these trends in their organization
  • A Toolbook for Modernizing Financial Services Data Security Policies Recorded: Feb 24 2021 63 mins
    Rob Clyde, Carol Nolan Drake, Jamie Wells & Ulf Mattsson
    In 2020, the importance of privacy to consumers increased as the pandemic drove digital engagements, according to Deloitte. The media drives awareness of security breaches, making consumers hesitant to share personal data unless incentivized. When they do, they are at risk because data privacy policies are not comprehensive at some financial institutions. Communications regulations are followed, but they often lack personalization and transparency. Data treatment is also an issue, as employees often contribute to security breaches.

    New digital banks offer more transparency and a more modern customer experience, so consumers leave traditional banks. How can more financial services institutions create data privacy policies that keep their customers safe & reduce churn?

    Join this webinar to understand:
    The importance of a data security policy for financial institutions
    How to obtain and handle external data effectively.
    How to manage internal data effectively.
    How to reduce the frequency and impact of employee-created breaches

    Rob Clyde, Chair - Board of Directors, ISACA
    Carol Nolan Drake, Founder & President/CEO, Carlow Consulting LLC
    Jamie Wells, Director of Solutions Consulting, Tealium
    Ulf Mattsson, Chief Security Strategist, Protegrity
  • Payments post-pandemic: Trends that will stick, and trends that won’t in 2021 Recorded: Feb 23 2021 44 mins
    Thad Peterson, Senior Analyst, Aite Group
    The COVID-19 pandemic changed the way that consumers shop and buy, and especially how they pay. Some payment trends that were underway prior to the pandemic, like Buy Online/Pickup In-Store and contactless/touchless payments accelerated, while in-store retail essentially shut down in many categories. Others, like QR code payments have emerged in markets that have been chip card bastions for years.

    As nations get back on their feet post-vaccination, some of the trends that emerged in 2020 will continue while some payment activities will revert to pre-COVID-19 behaviors, or possibly disappear altogether. What will the payments space look like post-Pandemic? This webinar will identify the payment trends that have emerged, the trends that will continue as the pandemic abates, and trends that will slip into oblivion in the future.
  • Strategies for Banking & Payments Success in 2021 Recorded: Feb 23 2021 58 mins
    Jennifer Lee,, Michael Hobbs, Alex Mashinsky, Ian Kerr & Kevin Johnson
    2020 was a standout year for the digital banking and payments industry, with the total transaction value projected of payments to reach $4.9 trillion. Consolidation was also widespread, with 63 acquisitions worth a total of $158, according to data by S&P Global. Big Tech continued to pose a threat in the fintech space, with Whatsapp beginning to offer payments in India and Google Pay adding support at 89 new banks. This competitiveness will not slow down, as the fintech industry grows by a projected 400 by 2025, according to Statistia. How can digital and legacy banks alike compete?

    Join us as we discuss:
    The strategic implications of acquisitions in 2020
    How fintechs can stay competitive in 2021
    What fintechs can learn from Big Tech

    Jennifer Lee, Principal, Edison Partners (Moderator)
    Michael Hobbs, Founder, Reputable Consulting
    Alex Mashinsky, CEO, Celsius
    Ian Kerr, Director of Business Development, Episode Six
    Kevin Johnson, SVP of Payments Solutions, IR
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  • Title: Video interview: Open Banking and the Economics of the Digital Era
  • Live at: Oct 14 2016 2:00 pm
  • Presented by: Leda Glyptis, Director, Sapient Global Markets
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