Brexit, Trump, Globalisation and their impact on the UK's FinTech community

A discussion on open banking, the accelerating need for mobile and contactless payments, and how the ecosystem is being disrupted by COVID-19.

When it comes to investing in AI, Machine Learning and the cloud in financial services, there is a balance between investing in a service that will Increase revenue and reduce costs without adding more complexity.

So, how do you ensure that you are getting the return you expect?

Join this webinar with Scott Bewley, MD at Enterprisesaas.co to learn:

- How to define value
- How to measure value
- How to ensure enduring value

The pandemic has decentralized businesses across the globe and consumers have been forced to conduct their financial lives in the digital world. Financial Service consumers have changed and so have their expectations. Is your business positioned to adapt to new consumer expectations and the pace at which they will change?

Gain an understanding of how you can leverage the benefits of the cloud to create nimble capabilities over three core themes:
Customer experience and the quest for personalization.
Creating a partner network to offer more to you customers with ease.
Data’s role in a nimble business.

Clive Humby, a British mathematician, originally coined the phrase "data is the new oil" in 2006, and ever since then, we have been familiar with this analogy. The idea behind the "data is the new oil" concept is that, as raw oil, raw data isn't valuable in and of itself; instead, value is generated when it is obtained thoroughly and accurately, connected to other relevant data, and done promptly.

We're in a digital economy where data is more valuable than ever. Cost-effective and efficient data storage, super fast and affordable processors, plus advancements in AI and other data-centric sciences have made it possible to extract massive value out of data. It is no surprise that the most valuable companies in the world are all data-driven. They are offering top-notch services for free in exchange for some personal data. Considering this, nowadays, the "data is the new currency" concept is more precise than "the oil" analogy. How accurate is that statement, though?

We will go through this by exploring how to leverage data to get the most of it and discuss the following:
-Innovation: Improving customer experience with AI
-Excellence: Using cloud, data and AI for better operational resilience
-Frontiers: Shifting from data-driven to AI-driven business
-Barriers: What are the limits and constraints on using the data

The landscape of payments has been impacted drastically over the past 12 months as a result of the Covid-19 pandemic. Accenture has predicted that $7 trillion worth of transactions will have moved from Cash on Delivery (COD) to cards and digital payments by 2023. The very fabric of the payments industry has shifted, and as COD transactions decline, and the world of ecommerce and online payments increasingly becomes more popular, it is crucial to stay up to date with trends, tools, and considerations. As the industry continues to evolve, considerations from customer experience to data security have never been more important.

In this panel, we’ll take a look at the payments industry, and what it means to be in a ‘payment revolution’.

Join expert thought leaders as they discuss:
- The impact of Covid-19 on digital payments
- The tools needed to keep data protected in the digital world
- How to protect customer experience, when the landscape of payments is constantly changing

Speakers:
Aly Madhavji Managing Partner Blockchain Founders Fund (Moderator)
Berhan Kongel, CEO, Arf
Chris Robinson, Sendry.io
+ others TBD

2021 has seen digital payments adoption continue to grow exponentially. Payments regulations intended to protect consumers from fraud are more important than ever. One such regulation is Strong Customer Authentication (SCA), part of the Second Payment Services Directive (PSD2). Yet, research from CMSPI found that 24% of online card transactions could fail when 3DS is introduced. Moreover, research from Nuapay shows that 52% of UK consumers choose their payment method based on convenience and ease of use. With all this in mind, how do businesses balance the need for reliable, frictionless customer experiences with secure payment alternatives.

Enter the mobile phone, and its value delivering secure frictionless payments.

Join Open Banking payment pioneer Nuapay, with a range of experts in the mobile payments, cards and risk space, to learn how payments are changing, and how mobile applications can help strengthen authentication and improve your customer experience - all at the same time.

Speakers:
Nick Raper, Head of UK, Nuapay
Neil Garner, Founder & CEO, Thyngs
Riten Gohil, Director & Co-Founder, Sphonic
Jonathan Vaux, General Manager EU, i2c Inc

The COVID-19 pandemic has exerted a toll on all industries, and insurance was no exception. Embedded insurance has given access to new markets for insurers. This in turn has given customers the option to access insurance products that they would not be able to get in the new markets.

Key Takeaway Points:
1. The potential business models that are supported by embedded insurance.
2. Tangible benefits consumers can expect to get from this new wave of innovation.
3. The market opportunities presented by embedded financial insurance?

Speakers:
Alpesh Doshi, Founder, Fintricity & Daniel Pass, CTO, Perenna
Jussi Tommola, CEO, YellowMay

As experts in the fields of Biometrics, Blockchain, Crypto, Payments, and Financial Services, we believe that the human ability to receive, compound, process, interact with and export all data in the known universe is a lifelong journey, made ever more urgent with the introduction of evolutionary technologies including Data Fabrics, IoT, Blockchain, and Biometrics.

Every moment we interact with IoT devices, there is new data being created that compounds our interaction further. Data begets new data. Knowledge begets new questions. In our analysis and observations, the more we begin to realize and interact in the universe of IoT, the greater the amount of data flows into our infinitely expanding databases.

Our research has led us to conclude that the IoT revolution presents a unique opportunity to make computable anonymized data more accessible. This in turn fuels the global evolution and adoption of biometric technology integrating with common everyday activities that must be secured, such as:

·Logging into a banking app
·Secure access to web 3.0
·Blockchain integration
·Geolocation validation for payments and secure voting
·Access to the ever-expanding VR and AR worlds

Permissionless Authentication is on the forefront of a groundbreaking revolution in the way organizations, institutions and enterprises of every scale interact with their partners, employees, users and customers. Biometric verification and authentication provide endless opportunities to ensure ease of use combined with the highest levels of security in the worlds of IoT and Big Data.

Key Takeaways:
Biometric Authentication integrated with IoT can provide secure payments
Also provides secure access to the Blockchain and can virtually eliminate Voter, Identity and Unemployment Fraud.
These types of technological advances can help ensure a safe environment and exceptional security in all segments of our lives.

There is a trend for using No code Platforms in health care and insurance. No code platforms help insurance companies to radically improve the time to market and delivery of Life, Annuities, Retirement, Accident, P&C consumer, commercial, and Speciality products. Insurance companies can sell their product across different business lines and distribution channels. Digital Transformation in insurance sector can be enabled easily using no code platforms. Applications can be created using drag and drop actions and deployed using DevOps hence reducing total cost of ownership. APIs can be used to integrate with legacy systems. Application can have plugins to configure the APIs.

According to Gartner's report in January 2021, by 2025, 70% of new applications developed by enterprises will use no-code or low-code technologies. This has increased from 25% in 2020 to 70% in 2021.Gartner Magic Quadrant for Enterprise Low-Code Application Platforms has Mendex and OutSystems as two top low-code platforms. The others are Microsoft, Salesforce, Appian, Betty Blocks, Pega, ServiceNow, and Oracle. Forrester lists out OutSystems, Mendix, Microsoft, Salesforce, and Kony as the low-code development platforms for application development.

Insurance enterprises are looking for digital transformation platform. They are planning digital transformation initiatives for post covid recovery and to accelerate their business processes .No code platforms can help both insurance and health care companies to get started on their digital transformation initiatives. Customer experience can be improved by using the no code platforms instead of custom application development. No code platform can help to create applications easily compared to traditional application development. Team can collaborate easily by looking at the functionality, changes, and deployed application. The platform can help in cutting down the build, resource, and maintenance cost.

The latest trends in digital whistleblowing solutions to improve SME's compliance and risk management.

Every year, companies incur high losses due to economic crimes. Many crimes happen unnoticed in the company itself; fraud, theft and data misuse are most frequently committed by the company's own employees or managers. Financial Services is one of the highest regulated sectors and therefore of utmost importance for FinTechs. One core solution is to rely on social control by one's own colleagues: Open or anonymous information from whistleblowers can save board members and managing directors a lot of trouble and money.

FinTech companies are highly innovative, they demand digital, innovative solutions to fulfill the demands of regulations: An EU directive from 2019 obliges companies with more than 50 employees or an annual turnover of more than 10 million euros to set up internal reporting channels that ensure the whistleblower’s anonymity.

Join us to learn about
-Whistleblowing wanted? How to use Whistleblowing as early warning system for your company
-The advantage of digital whistleblowing solutions
-The requirements of the EU whistleblowing directive
-What you need to know about the implementation for immediate benefit

The increase in investors pouring money into the Private Assets (PA) market, has seen regulatory bodies enforcing stricter measures to regulate and protect their investments. The responsiveness of PA market tends to be reactive, adapting its investment processes and operational infrastructure, post any new or updated mandated regulatory change. The real question is: are PA software systems supporting the market’s efforts to appease the regulators to remain compliant, in order to protect its biggest commodity – its investors?
Discussing the challenges faced by businesses with rigid investment software platforms as regulations continuously change, unable to adapt to new processes. We highlight the importance and the subsequent benefits of having a robust, flexible PA software(s) in place that is not only efficient to a business and its users, but is adaptable to change, more importantly regulatory change.

Join our session as we discuss:
Investment Monitoring
The ever-changing regulatory landscape
The need to improve operational efficiencies for:
Portfolio Management
Data Analysis
Reporting

The importance of data centralisation and management
Centralisation of multiple data sources and processing
Lack of clarity and standardisation in ESG Data

Flexible software for regulatory evolution
Software adapting to regulatory changes
ESG
SFDR
Future proofing your software operations

In today’s digital economy, fintech and financial services providers are looking for ways to meet varying customer service needs and preferences to deliver 24/7 proactive, real-time service resolutions to customers. The best modern support experiences leverage AI to give customers a personalized and seamless experience across all channels.

Emerging Conversational Intelligence technologies have evolved from rule-based chatbots and have introduced next-gen Conversational AI for autonomous customer interactions and Conversational RPA for streamlining business processes. Conversational AI and Conversational RPA help organizations auto-resolve customer requests and automate business workflows, tasks and actions, improving internal service desk productivity while boosting customer satisfaction.

Key Takeaways:
Why chatbots evolved to Conversational AI for instant user self-service
What it takes to leverage out-of-the-box AI solutions to accelerate service delivery
How Conversational AI and RPA improves user experiences at scale for 24/7 business continuity and support

The FinTech industry is gaining momentum in disrupting the financial services industry. Artificial intelligence on the other side has been around for some time and has been used by Big Tech companies to establish themselves in their respective industries. To gain a competitive edge FinTechs are increasingly leveraging AI based models.

Join this webinar to get an overview and discussion of FinTechs using different AI technologies.

As we move into 2021, fintechs are getting stronger. However, developing a modern scalable architecture and solution in the cloud still poses a problem. We will discuss new approaches for leveraging data and how to build a modern data platform and solution.

Join us as we discuss:
-How to be data driven in your fintech?
-Top 3 areas to consider when thinking about data
-What strategies do you use to think about data in your business?
-Principles of new architecture thinking for data

Speakers:
Alpesh Doshi, Founder, Fintricity
Daniel Pass, CTO, Perenna

Digital Transformation and the opportunities to use data in Analytics and Machine Learning are growing exponentially, but so too are the business and financial risks in Data Privacy. The increasing number of privacy incidents and data breaches are destroying brands and customer trust, and we will discuss how business prioritization can be benefit from a finance-based data risk assessment (FinDRA).

More than 60 countries have introduced privacy laws and by 2023, 65% of the world’s population will have its personal information covered under modern privacy regulations. We will discuss use cases in financial services that are finding a balance between new technology impact, regulatory compliance, and commercial business opportunity. Several privacy-preserving and privacy-enhanced techniques can provide practical security for data in use and data sharing, but none universally cover all use cases. We will discuss what tools can we use mitigate business risks caused by security threats, data residency and privacy issues. We will discuss how technologies like pseudonymization, anonymization, tokenization, encryption, masking and privacy preservation in analytics and business intelligence are used in Analytics and Machine Learning.

Organizations are increasingly concerned about data security in processing personal information in external environments, such as the cloud; and information sharing. Data is spreading across hybrid IT infrastructure on-premises and multi-cloud services and we will discuss how to enforce consistent and holistic data security and privacy policies. Increasing numbers of data security, privacy and identity access management products are in use, but they do not integrate, do not share common policies, and we will discuss use cases in financial services of different techniques to protect and manage data security and privacy.

Join to discover:
- Trials, POC’s and full-deployments of blockchain technology in real corporate business processes
- Examples outlining the benefits of implementing blockchain technology
- How start-ups, businesses, and individuals can apply these trends in their organization

In 2020, the importance of privacy to consumers increased as the pandemic drove digital engagements, according to Deloitte. The media drives awareness of security breaches, making consumers hesitant to share personal data unless incentivized. When they do, they are at risk because data privacy policies are not comprehensive at some financial institutions. Communications regulations are followed, but they often lack personalization and transparency. Data treatment is also an issue, as employees often contribute to security breaches.

New digital banks offer more transparency and a more modern customer experience, so consumers leave traditional banks. How can more financial services institutions create data privacy policies that keep their customers safe & reduce churn?

Join this webinar to understand:
The importance of a data security policy for financial institutions
How to obtain and handle external data effectively.
How to manage internal data effectively.
How to reduce the frequency and impact of employee-created breaches

Speakers:
Rob Clyde, Chair - Board of Directors, ISACA
Carol Nolan Drake, Founder & President/CEO, Carlow Consulting LLC
Jamie Wells, Director of Solutions Consulting, Tealium
Ulf Mattsson, Chief Security Strategist, Protegrity