Digital Transformation in Financial Services: Identity Verification

It is increasingly unlikely that people will stay in the same role in the same industry or company for the rest of their lives. With this has come the rise of flexible working and the proliferation of portfolio careers.

This has been claimed to provide workers with autonomy, provide opportunities for creative output and greater ownership. But what are the realities of building a portfolio career? How does that work for women building a career in FinTech?

Our panellists all work in FinTech currently but have different career paths and experiences along the way. Join us to hear their perspective and experiences in this webinar discussion.

Moderator:
Caroline Vaughan, Head of Commercial and Business Development, Innovate Finance

Panelists:
Sophie Bialaszewski, Head of People & Capability, Enterprise Transformation, Lloyds Banking Group
Catherine Wines, Director and Co-Founder, WorldRemit
Cathryn Lyall, Co-Founder, Seismic Foundry
Roxana Mohammadian-Molina, Chief Strategy Officer, Blend Network

Does KYC & AML Compliance Come At The Cost of a Great Customer Onboarding Experience?

In this webinar, you will learn:
- How you can meet compliance requirements without disrupting the customer onboarding experience
- How companies can accelerate their KYC & AML process from weeks to minutes
- How organizations can use technology to effortlessly verify the identity of both customers as individuals and customers as businesses
- How organizations can access identity data from hundreds of data vendors under one contract
- How to verify customer identity in emerging markets, where customers have traditionally been wary of identity verification procedures.

As new and disruptive technologies transform existing ways of doing business, they are fundamentally changing the ways in which money moves around the world. Even as technology has made it exponentially easier to exchange value for money, it’s network effects have opened the door to a new set of threats and challenges posed by bad actors.

As lawmakers take cognizance of these changes, the regulatory environment is placing more demands on regulated entities such as payment platforms, online marketplaces, fintech providers, traditional financial institutions, cryptocurrencies etc. Indeed, regulation is tightening the noose around the compliance function, and never has it been more important to ensure that your organization is complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) laws.

But this has very important implications for the vendor-customer relationship. How does compliance perform customer due diligence (CDD) to its satisfaction without placing too many demands on the customer? How does it verify the identity of its customers without making them uncomfortable? How does it fulfill its own requirements without disrupting and delaying application processing times, and forcing customers to churn early?

Join Ryan Creamore, Director of Sales, Trulioo, for a lively discussion.

This session is part of Digital Transformation in Financial Services -- a BrightTALK Original production.

Identity theft is the fastest growing crime in the USA, and different regions are feeling the repurcussions as well. It’s obvious that traditional ways of proving our identities are no longer secure. So what are financial institutions doing about it? Hamstrung by outdated legacy systems and increasingly stringent regulations, traditional financial services are struggling to keep up with consumer expectation and the demand for digital transformation.

Join this episode to find out:

- The challenges holding back digital transformation in financial institutions
- Why speed, scalability and user experience matter – and how to deliver them
- How emerging technologies like AI, machine learning and biometrics are changing the face of finance
- What banks can learn from Fintechs about frictionless customer on-boarding


Moderator: Ina Yulo, Senior Content Manager, Team Lead (FinTech) at BrightTALK
Speaker: Kevin Trilli, Chief Product Officer at Onfido

Kevin Trilli is Chief Product Officer at Onfido. Previously, Kevin served as SVP of Product at Data Privacy Management company TrustArc. Kevin has over 20 years of product and entrepreneurial experience in digital data security, privacy and governance, having led the full process from strategy to execution to scale at companies including VeriSign (acquired by Symantec), TrustArc (formerly TRUSTe) and AssertD. He leads the strategic evolution of the Onfido product platform.

Banking clients are continuously looking for a more digital experience from their financial services provider to keep up with their changing needs and lifestyles.

Ina Yulo, Global Head of FinTech and Financial Services at BrightTALK chats with Rasmus Aage Figenschou, Head of New Business at DNB, Norway's largest financial institution, about the changes he is seeing in the industry and how banks can evolve along with their customers.

Join this interview, where they will discuss:

-How can incumbent organisations successfully deal with legacy systems and
-Trends in data, Open Banking, partnerships
-Which emerging technologies like AI and blockchain are making the biggest impact within traditional financial services organisations?
-Lessons learned from FinTech start-ups and where is there room for improvement amongst banks?

Are you wondering how bitcoin and blockchain will revolutionize the way we live today? This seminar will help you learn more about the future of the technology and its applications. We will explore the fundamentals of Bitcoin, blockchain platforms, Ethereum, and build up a framework you can leverage to discover your own use cases. No prior knowledge required!

In this live interactive session, Peter Gordon, CEO, Payment Relationship Management (PRM) will discuss the process financial institutions can adopt to grow their customer relationship through electronic payment channels.

Peter will explain to Financial Institutions the process to grow customer relationship through electronic payment channels.

Join this session to learn how to;

* Understand – initial assessment of data maturity and payment product maturity
* Gather – gather payment details, customer profiles and products
* Standardize – create a standard view for all channels and relationships electronic payment channels
* Analyze – identify any gaps in payment products or optimal payment mix
* Recommend – prescriptive recommendations of what you need to do grow and continually report on to grow your customer relationship through electronic payment channels.

About the presenter;

Peter is the CEO of Payment Relationship Management (PRM)

PRM is a Payment Consulting and Analytics Firm

PRM Analytics Improve payment efficiency with one centralized view of all payments. While PRM Consulting provides strategic insight, management needs to lower payment cost and grow customer relationships through increase use of electronic payment channels.

Peter has 30 years of experience in financial services with payment leadership roles at MasterCard, Santander, FIS, and RBS Citizens and industry leadership roles at eCom Advisors and the Federal Reserve’s Faster Payments Steering Committee and Board experience at The Clearing House and First Commons Bank. He is widely recognized as a leading strategic, entrepreneurial global expert in payments and banking. Peter also will be releasing his book “Payment Relationship Management” in the Fall of 2018 that outlines how financial institutions can grow their customer relationship through electronic payment channels.

Financial Institutions have traditionally shied away from cloud adoption due to concerns around security and data privacy. However, as the sector continues to evolve and innovate, this move has become inevitable and integral to true digital transformation.

Join this panel where speakers will discuss:
-Moving to the cloud: a roadmap checklist
-Benefits of cloud computing for more efficient data storage and processing
-Best practices for improved scalability and reducing silos

Presenters
Mike Hope, CTO - Insurance Enterprise Unit, IBM
Chris Plowman - Enterprise Architect - Fremont Bank
Mitesh Soni - Senior Director, Innovation, Fintech and Ecosystems - Finastra

It’s an Open Banking world – and opening up data is unleashing innovation. Join me to explore what innovators have built, what they’re planning, what’s working – and what needs work…

Panellists
Ryan Edwards-Pritchard, Managing Director, Funding Options
Stefano Vaccino, Founder and CEO, Yapily
Ashleigh Petrie, Product Manager, Moneybox
Sam Everington, Lead Developer,Starling Bank

Moderated by Dr Louise Beaumont

There are plenty of ways in which fintech is helping people manage their finances better, from real-time budgeting to making investing more accessible.

What most of these fintechs have in common is that they are focused on the past and present. What did I spend my money on last month? How can I get the best mortgage deal right now? How much did my investments grow by last week? These are all questions often better answered by technology than a human.

But how do you help people plan for their future? Doing that involves understanding not just the individual parts of your finances, but the whole picture. You need to answer emotional and uncertain questions like: where are you headed? What are your life goals? What are the financial decisions you could make to get you there, and how do you balance your shorter term goals (dream holidays) vs. your long-term goals (having enough money in retirement)?

In this talk, we'll explore whether technology alone can answer these life-defining questions. What role could and should technology play in planning your financial future?

Will Fintech go mainstream? What role will the GAFAs play in shaping the financial world? How will open banking, big data and new technologies such as blockchain disrupt the sector? And what role does regulation play in all of this?

Katharina Lüth is Head of Europe at Raisin.

As Head of Europe she is responsible for scaling the platform internationally and running the non-German language platforms allowing customers from across the European Union access to higher interest and better savings products with the highest convenience possible. In addition, she is responsible for Raisin’s open banking partnerships such as the integration of the Raisin products in the N26 app.

Prior joining Raisin, Katharina spent 7 years with McKinsey & Company. As a senior project manager she mainly served major European universal and private banks. Main focus areas were asset management/private banking, pricing, advisory concepts, and lean transformations. Katharina worked predominantly across Europe but also in Latin America and Africa.

Katharina holds an MBA from IESE Business School as well as a BSc. in International Business with a major in Finance from both Northeastern University, MA and Reutlingen University.

Loyalty programs are nothing new, but opportunities to leverage them at the in-store and online checkout are. Innovations in payments and banking have ushered in the beginnings of the "open economy" and are bringing exciting new technologies to the market that will change the future of consumer engagement.

Ty Tyree (FIS) and Bruce Parker (Modo) speak with Eric Grover (Intrepid Ventures) on the work they're doing in the payments and loyalty space, and what opportunities they see in the market.

Join in to learn: Who are the major players in the "open economy"?, What are disruptors in the loyalty space doing (both banks, merchants, and payments players)?, What are new ways in which you can engage your end consumers to establish true brand loyalty?, What is the "open economy", and how are we going to see that playing out in the next 5 years?, and What is required in order to continue the "open economy"?

Moderator:
Eric Grover, Principal at Intrepid Ventures

Panellists:
Thomas (Ty) Tyree, VP of Loyalty Product at FIS
Bruce Parker, Founder & CEO at Modo

The number of devices capable of performing financial functions is exploding, and it is predicted that the world will have more than 20 billion connected objects by 2020[1]. But protecting and securing financial data, and the devices and services that use it, presents significant challenges in this dynamic, ever-expanding landscape.

As technology continues to drive innovation in payments, first with the transition from plastic cards to smart cards, then contactless to mobile, and now biometrics and IoT, the financial services industry must be ready to respond to new and evolving cybersecurity threats. In today’s digital world a mobile app is a critical business resource for remaining competitive. Service providers must therefore ensure the safety of devices, applications and the sensitive payment data they store without impacting the end-user experience.



This webinar will explore:

The current payment landscape and the increasing diversification of payment-enabled devices and services;
The urgent need for strong user authentication and secure biometric technology in payments and banking to achieve user convenience and security and protect from hacking and malware threats;
The role of Trusted User Interface (TUI) in securing sensitive user information like passwords and biometrics, and preventing malware from running payment transactions without explicit user consent;
How service providers and application developers can utilize widely adopted and deployed technical specifications to develop scalable, efficient and secure applications that also support privacy across a broad spectrum of payment services.

Presented by Gil Bernabeu, Technical Director, GlobalPlatform

The financial services industry has been struggling to give
its customers a delightful experience yet to date those experiences
are still based on a mid-90s thought process around the customer
experience that focuses on making transactions easier to do, less
steps, move convenient.

FinTechs have stepped in to create value by simplifying some
transactions with companies such as Lending Tree lending club,
Venmo and others but value remains minimal.

We believe more value can be created if more thought is given to
value creation for customers beyond the faster, more efficient or
social transaction.

With a proactive finance philosophy driving how we ideate about the
next generation of financial products, we will bring financial advisor
smarts to our product ideas and innovations and will connect more
dots across the customer’s financial life style and events.

This way customers will get a lot more value out of their existing and
future assets and investments and as a result, they will get an
optimized portfolio of services on an ongoing basis while adapting to
their life events.

About Ash Seddeek, bestcash Founder, Ex-Schwab, Deloitte, Cisco, Oracle

Former Brokerage Software Project Manager @ Charles Schwab; Former Senior Consultant @ Deloitte, Oracle, Cisco

Serial entrepreneur and accomplished professional with more than 20 years of account management business management, and strategic sales

Experienced investor and advisor to early stage companies in the areas of sales, marketing and talent acquisition

Join a panel of experts moderated by David Parker, CEO of Polymath Consulting & co-founder of Konsentus to discuss issues around:

Will cash continue to drop in usage or have we reached the bottom, will contactless migrate from cards to phones and take over and what is the role of wearables going forward? Will the changes in regulation and requirements for Strong Customer Authentication change how consumers pay? Or will we see biometrics with pay by face or fingerprint become the norm and to that end both cards and mobile are on the way out? What role will PSD2 open banking have on payment habits and will it be the death of cards as Accenture forecast?

Panellists;
Ash Seddeek, bestcash founder
Mikko Perez, Founder and CEO, Ayannah
Gil Bernabeu, Technical Director, GlobalPlatform's
Jenique McNaught, Director, Strategy Desk

"How to Increase Your Treasury Efficiency with Modern Techniques"

Cash Management is moving towards a higher level of sophistication whether you use Excel or a TMS. In this session, we will cover advanced forecasting techniques, cash pooling and multi-lateral netting.

Leveraging evidence from client initiatives and recent results, we will show you how to increase your treasury efficiency by leveraging modern techniques.