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Data-Driven Financial Services

Data is the new oil. How can financial services organisations use data to revolutionise their offerings and provide a better customer experience?

Join this panel to find out:

- How can banks help customers put their data to good use? What have we learned from Open Banking and PSD2?
- How can AI and predictive intelligence be used to avoid risks and provide a more seamless experience?
- Challenges with data management and aggregation and how to solve them
- How data analytics is impacting financial services

Susanne Chishti, Founder of FINTECH Circle
Luca Romagnoli, Director of Regulated Industries at Salesforce
Sune Gabelgård, Head of Digital Fraud, Intelligence & Research, Nets
Philip Pointner, Chief Product Officer, Jumio
Paul Hamilton, Innovation and FS Expert, PA Consulting
Recorded Jun 5 2019 39 mins
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Presented by
Susanne Chishti, FINTECH Circle | Luca Romagnoli, Salesforce | Sune Gabelgård, Nets| Philip Pointner, Jumio| Paul Hamilton
Presentation preview: Data-Driven Financial Services

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  • U.S. Banks and Data Privacy: CCPA, GDPR, and Beyond Nov 21 2019 6:00 pm UTC 60 mins
    Jill Reber & Steve Ernst, (Primitive Logic), Tanya Madison (TD Bank), Ron Whitworth (SunTrust)
    Gartner includes data ethics and privacy on their list of the top 10 strategic technology trends of 2019, placing these issues on the same level as AI-driven development, blockchain, and edge computing.

    With the enforcement of GDPR in May 2018, the enactment of the California Consumer Privacy Act (CCPA) one month later, and other state and federal data privacy proposals not far behind, financial institutions of all sizes are having to devote time, personnel, and resources to the task of getting a handle on their data practices.

    This webinar will explore how these regulations — and new data privacy laws appearing around the world — are changing the way financial institutions gather, process, and share personal data. Learn key highlights of GDPR and CCPA readiness, steps to consider in approaching expanded definitions of personal data and individual privacy rights, triggers that can impact compliance status, and business benefits of aligning with data privacy requirements.

    Jill Reber, CEO, Primitive Logic
    Steve Ernst, Senior Technical Architect, Primitive Logic
    Tanya Madison, Chief Privacy & Cybersecurity Counsel, TD Bank
    Ron Whitworth, SVP and Chief Privacy Officer, SunTrust
  • InsurTech 2020: Emerging Trends and Technologies Nov 21 2019 11:00 am UTC 60 mins
    Matthew Jones (Anthemis), Sibylle Fischer (Baloise), Matthew Wardle (Kasko), Dietmar KottMann (Oliver Wayman)
    This panel session will go over the current landscape in the insurance industry and the trends and technologies that are looking to disrupt in.

    Topics to be discussed:
    -Do we need a new model for insurance?
    -Understand the mindset of the modern customer
    -Who are the players to watch out for

    Matthew Jones, Principal, Investments, Anthemis (Moderator)
    Sibylle Fischer, Director Strategic Venturing, Baloise
    Matthew Wardle, CTO & Co-Founder, Kasko
    Dietmar KottMann, Partner, Oliver Wayman
  • The current state of the global payments industry Nov 20 2019 4:00 pm UTC 60 mins
    David Parker, Alan Nagle, Julian Sawyer, Scott Abrahams & Sophie Guibaud
    Join this session where we will analyse the current state of the global payments industry and make predictions on the key factors that will impact the status quo.

    -Open Banking: what are its effects for Europe and on a global scale?
    -SCA: delayed for 18 months - what will its impact be?
    -QR codes or NFC: which will win globally
    -Will fintechs eat the banks' lunch

    David Parker, CEO, Polymath Consulting (Moderator)
    Alan Nagle, Chief Commercial Officer, Cybertonica Ltd
    Julian Sawyer, Co Founder & former COO, Starling Bank
    Scott Abrahams, Group Head Acceptance & Emerging Payments, Mastercard
    Sophie Guibaud, Chief Growth Officer, OpenPayd
  • Guide to Creating, Coping with and Exploiting Disruption Nov 20 2019 1:00 pm UTC 60 mins
    Dr Louise Beaumont, Kate Frankish, Jim Wadsworth, Ed Adshead-Grant and Conny Dorrestijn
    Disrupting the Payments Ecosystem – who’s disrupting the payments ecosystem and why, what does this mean for industry stalwarts, and who’s moving fastest (and smartest) to exploit the changes. Join me and my panel – gathered from all corners of the industry - as we read the runes.

    Dr Louise Beaumont, Chair, Advisor, Investor (Moderator)
    Kate Frankish, Director, Strategy and Standards, Pay.UK
    Jim Wadsworth, Open Banking, Mastercard
    Ed Adshead-Grant, Payments, Bottomline
    Conny Dorrestijn, Founding Partner, Bankifi
  • Disrupting the payment ecosystem for platforms Nov 20 2019 11:00 am UTC 60 mins
    Tikhoze Banda, Country Manager UK, MANGOPAY
    The last 10 years have seen an incredible growth of the e-commerce landscape with new disrupting business models adding themselves to the traditional ones. Online platforms are major actors of this phenomenon, think of marketplaces, crowdfunding platforms and even FinTechs. To enable payments on those platforms, traditional banks have found it hard to come up with adequate solutions.

    This webinar will focus on the specific needs that platforms have when it comes to payments and how new end-to-end services like MANGOPAY are coping with this constantly evolving landscape.
  • The Future of Identity Management in Banking Nov 19 2019 4:00 pm UTC 60 mins
    Identity verification, access management and authentication remain hot topics in the financial services industry. As the digital banking ecosystem continues to evolve in complexity, identity management technology must become increasingly sophisticated to combat fraud and ensure the safety of sensitive data.

    Join this panel of experts to learn about:
    - The latest advancements in identity verification technology
    - How to evolve your KYC strategy to reduce fraud
    - How to ensure your identity management strategy meets global regulatory and compliance requirements
  • Outsourcing Management Gives FinServ Control to Speed Digital Transformation Nov 19 2019 9:00 am UTC 60 mins
    Andrew Smith, Director of Business Development, UK & Ireland, 4me Inc.
    Gartner state, organisations are increasing selective outsourcing as Digital Transformation increases and drives new demands for services to be introduced and the finance industry is at the forefront of this evolution. These new service providers need control and management if their delivery is to be transformative and cost-effective. Service Integration (SIAM) in Enetrprise Service Management (ESM) keeps outsourcing accountable and aligned to the terms of SLAs, OLAs and underpinning contracts.
  • Ask the Payments Expert - Digital Payments your Customers Will Love! Recorded: Sep 25 2019 20 mins
    Thompson Alastair, G+D Mobile Security | Rupert Nicolay, Microsoft
    There is no doubt: the world is digital! And banking customers are changing their behaviour based on the experiences they have on their daily digital journey.

    Nevertheless, today‘s customers adapt their expectations around digital applications based on the experience they have with leading social networks, global marketplaces, and their favourite online-stores. But it’s not only the adoption of new behaviours that are disrupting customers’ expectations. 67 per cent of the next generation’s banking customers will be digital natives. And these customers also expect their solutions to be available anytime and anywhere. This presents an exciting opportunity to build your bank around your customer!

    But as banking on the fly turns into a commodity, industry newcomers change the way traditional banking is done. For established financial service providers, this can be a threat.

    In this talk, G+D’ Digital Payments expert Alastair Thompson will give hands-on examples on the need for device-agnostic, digitalized payment services. And how to turn disruption into innovation and carve out new revenue streams.

    Thompson Alastair, Business Development and Payment Expert, G+D Mobile Security
    Rupert Nicolay, Worldwide Services Architect - Financial Services, Microsoft
  • Livestream Discussion - Digital Transformation in Payments Recorded: Sep 25 2019 41 mins
    Anurag Bajaj, Standard Chartered | Alastair Thompson, G+D Mobile Security | Rupert Nicolay, Microsoft | Adrian Smyth, RBS
    The payments world and that of Payment Market Infrastructures (PMIs) have been shaken up with the rise of FinTech startups that challenge the traditional systems and also the changing needs of customers to have more flexible offerings.

    Join this panel to learn:
    -Payment trends in 2020 and beyond
    -The effects of regulations on the industry
    -What is the new norm for international payments?
    -How business intelligence and analytics can support and improve the payments journey for your business
    -The future of cross-border payments"

    Alastair Thompson, Business Development and Payment Expert, G+D Mobile Security
    Rupert Nicolay, Worldwide Services Architect - Financial Services, Microsoft
    Adrian Smyth, Head of Innovation & Strategic Initiatives - Services, Payments, Royal Bank of Scotland
    Anurag Bajaj, Managing Director, Regional Head of Transaction Banking, Americas, Global Head of Correspondent Banking, Standard Chartered Bank
  • Livestream Discussion - Revolutionising the Banking and Securities Sector Recorded: Sep 25 2019 59 mins
    Leda Glyptis, 11:FS | Polina Evstifeeva, Deutsche Bank | Jennifer Bers, Onfido | Denise Bedell, Content Innovo
    "Banking and securities organisations are expected to accelerate business processes and innovate at a much faster scale than ever before. However, finding the balance between innovating and still staying compliant comes with its share of risks.

    Join this panel to learn:
    -How can financial institutions reduce operational expenses whilst also reducing risk
    -Best practices for data management and streamlining processes
    -The benefits and challenges of moving to the cloud"

    Leda Glyptis, Chief of Staff, 11:FS
    Jennifer Bers, VP of Sales, Onfido
    Denise Bedell, Executive Director, Content Innovo
    Polina Evstifeeva, Head of Regulatory Strategy - GTB Digital, Deutsche Bank
  • Ask the Digital ID Expert - Identity Verification & Authentication Trends Recorded: Sep 24 2019 20 mins
    Robert Prigge, President, Jumio & Tony Fish, Founder, AMF Ventures
    With identity theft and account takeover on the rise, it’s increasingly difficult for businesses to trust that someone is who they claim to be online.

    Join this exclusive interactive 1-2-1 interview where Robert Prigge, President, Jumio will share the latest identity verification and authentication trends and how you can leverage the power of biometrics, AI and the latest technologies to quickly verify the digital identities of new customers and existing users. Some questions to be tackled;

    What types of cybersecurity threats are on the rise? Any surprising stats?

    Is account takeover becoming a real threat in the financial services space?

    How will eKYC evolve over the next few years?

    How to balance the trade-off between customer experience and fraud detection?

    Are the new breed of challenger banks a threat to high street banks? If so why?

    Register today and do not miss out on the opportunity to have your questions answered in this interactive question and answer session.

    The Fifth Money Laundering Directive (5AMLD) - Can AML and identity verification processes be streamlined to deliver a better user experience?

    This session will give you insights into the digital identity, authentication and verification landscape. You will also learn how you can increase the return on investment in your digital transformation by reducing online application abandonment rates and improving conversion rates.

    Robert Prigge, President, Jumio & Tony Fish, Founder, AMF Ventures
  • Livestream Discussion - Mitigating Business Risk in FinServ with Cybersecurity Recorded: Sep 24 2019 36 mins
    Cheri McGuire, Standard Chartered | Tony Fish, AMF Ventures | Robert Prigge, Jumio | Steven Holt, EY
    Cyber-attacks have cost the financial services industry more than any other sector, especially due to the extremely sensitive data and assets that they are gatekeeping.

    Join this panel to learn:
    -What is the current state of the cybersecurity in financial services?
    -Why is cybersecurity more of a business risk than a technology issue?
    -Best practices for detecting and preventing threats

    Robert Prigge, President, Jumio
    Tony Fish, Founder, AMF Ventures
    Steven Holt, Practice Lead - EMEIA FS Cybersecurity, EY
    Cheri McGuire, Group Chief Information Security Officer, Standard Chartered Bank
  • Livestream Discussion - The Future of Trade Finance Recorded: Sep 24 2019 38 mins
    Rowan Austin, NatWest | Rebecca Harding | Enno-Burghard Weitzel, Commerzbank | Michael Sugirin, Standard Chartered
    When it comes to cross-border transactions, the shift to a digital landscape and infrastructure is a common challenge. The demand for clearinghouses, the rising competitive landscape, and the increasing need for new technology will no doubt impact the trade finance landscape.

    Join this panel to learn:

    -How can emerging technologies like blockchain be used to transform the future of trade finance?
    -How can global and regional banks better collaborate to create a more efficient ecosystem?
    -What are the interoperability challenges that arise, especially with regards to global supply chains?

    Rebecca Harding, Independent Economist
    Rowan Austin, Head of Trade Origination & Advisory, NatWest
    Enno-Burghard Weitzel, Head of Product Management Trade Services, Commerzbank
    Michael Sugirin, Global Head, Open Account Trade, Ecosystem & Trade Implementation,
    Transaction Banking, Standard Chartered
  • Ask the Transaction Banking Expert - Digital Trends in Trade and Supply Chains Recorded: Sep 23 2019 10 mins
    Michael Sugirin, Transaction Banking, Standard Chartered
    Join this exclusive interactive 1-2-1 interview with Michael Sugirin, Transaction Banking, Standard Chartered. Some questions to be tackled;

    - Technology has made a huge impact on banking and on physical supply chains in recent years. What do you see as the key trends in the short to medium term and how will they impact supply chain financing?

    - What role does Standard Chartered play in the transformation of global supply chains?

    - How will digital transformation of the supply chain make the industry more sustainable?

    - Who is leading the charge to adopt new technology and applications in trade? Fintech, Bigtech, Banks, Clients, Regulators?

    Michael Sugirin, Global Head, Open Account Trade, Ecosystem & Trade Implementation, Transaction Banking, Standard Chartered

    Moderated by - Paige Azevedo, Community Lead, BrightTALK
  • Livestream Discussion - Open Banking and PSD2: Opportunities and Challenges Recorded: Sep 23 2019 32 mins
    Richard Price(Tibco), Brad van Leeuwen(Railsbank), Andy Ramsden(G+D), James Lloyd(EY), David Bannister(Aite Group)
    The banking revolution has been spearheaded by movements that put the power back into the hands of the customer. Some banks have capitalized on this opportunity, while others have struggled. Join this debate where experts will discuss:

    -How can new platforms and technology help financial institutions meet the changing needs of their customers
    -How will SCA impact the financial services landscape
    -Best practices for API aggregation and data management
    -What regulators want you to know
    -Compliance challenges and ensuring your organization is ready for change
    -How to deal with the common challenges around Open Banking and PSD2

    Brad van Leeuwen, Head of Partnerships, Railsbank
    Andy Ramsden, Authentication Expert, G+D Mobile Security
    David Bannister, Senior Analyst - Wholesale Banking, Aite Group
    Richard Price, Head of Financial Services UK & Ireland, TIBCO Software
    James Lloyd, Partner and Asia-Pacific FinTech & Payments Leader, EY-Parthenon
  • That's not my tuna: blockchain applications in the real world Recorded: Sep 19 2019 36 mins
    Kate Baucherel, Digital strategist and COO City Web Consultants
    Behind the hype, there are enterprises across all sectors using blockchain effectively to meet business needs. Author Kate Baucherel presents case studies, success stories and cautionary tales from her forthcoming book Blockchain Hurricane (Business Expert Press, Spring 2020)

    Join BrightTALK's FinTech Insights group on LinkedIn: http://bit.ly/2PLQXG3
  • Myths, Facts and Challenges Facing Blockchain Recorded: Sep 17 2019 53 mins
    Ahmed Banafa, IoT-Blockchain-AI Expert & Professor, San Jose State University
    In this webinar Prof. Banafa will discuss Myths, Facts and Challenges facing Blockchain Technology, he will explain Libra the new cryptocurrency of Facebook , list the 7 mistakes to avoid in Blockchain projects , he will explore the job market for blockchain technology , the webinar will cover applications of blockchain technology too.

    Join BrightTALK's FinTech Insights group on LinkedIn: http://bit.ly/2PLQXG3
    Join BrightTALK's BI & Big Data group on LinkedIn: http://bit.ly/2PJlPHm
  • Finding Your Voice - The Secrets of Women Leaders Recorded: Sep 11 2019 60 mins
    Camila Reed, Managing Director & co-Founder Global Voice UK
    Women are shaping the FinTech ecosystem for the better. However, many still struggle with 'impostor syndrome' and are unsure about their career progression. How can they become leaders of tomorrow? What can they learn from peers within the ecosystem?

    Join Innovate Finance and a host of special guests as they share insights on their career journeys and paths to success.


    Anna Frankowska, Head of Growth and Business Development at Pigzbe
    Bryony Widdup, Partner at DLA Piper
    Tikhoze Banda, Head of UK Region at MangoPay
    Kate Bohn, Incubator and Accelerator Lead, Innovation & Strategy at Lloyds Banking Group
    Tribeni Chougule, Head Of Change Management-Europe Finance at Visa
  • Myths , Facts and Challenges Facing Blockchain Recorded: Aug 24 2019 54 mins
    Ahmed Banafa, IoT-Blockchain-AI Expert & Professor, San Jose State University
    In this webinar Prof. Banafa will discuss Myths, Facts and Challenges facing Blockchain Technology, he will explain Libra the new cryptocurrency of Facebook , list the 7 mistakes to avoid in Blockchain projects , he will explore the job market for blockchain technology , the webinar will cover applications of blockchain technology too.
  • Understanding the Libra Ecosystem Recorded: Aug 22 2019 60 mins
    David Siegel
    In this one-hour presentation, I will give a nontechnical overview of the Libra proposal by Facebook, followed by Q&A.
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  • Title: Data-Driven Financial Services
  • Live at: Jun 5 2019 11:00 am
  • Presented by: Susanne Chishti, FINTECH Circle | Luca Romagnoli, Salesforce | Sune Gabelgård, Nets| Philip Pointner, Jumio| Paul Hamilton
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