Digital Identity: Balancing Security and User Experience

With increased competition and changing customer preferences, Financial Institutions (FIs) must walk a fine line between improving customer experiences and preventing fraud. On the other hand, cybercriminals are changing their tactics to outwit these defenses and putting extra pressure on IT departments that already have to juggle multiple priorities. At the session, we will explore the advances in the user identification process and how the tactics and techniques used of cybercriminals have evolved detailing some attack campaigns.