Customer centricity through responsible & explainable AI

Presented by

Rajeev PAI, Senior Business Consultant, HSBC

About this talk

Keeping customers at the heart of its decisions is the mantra to success for businesses who aspire to sustain and grow. Well planned and carefully selected use cases, powered by AI are helping financial services organisations serve customers in far more efficient and creative ways than ever before by bringing the best of Human and machine together. In this talk we will explore: 1. What are some of the real world use cases from banking 2. What are some of the challenges in adopting AI in banking 3. What is the way forward for the industry
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (172)
Subscribers (99599)
We bring you topical content and relevant news on all things Fintech. Subscribe to this channel to hear from industry-leading experts on the latest trends in Fintech, digital banking, mobile payments, crowdfunding and more.