Financial Services’ Horizon: Innovation and digital landscape for consumers

Presented by

Kristy Nelson, MBA/Paralegal E.G.S. Management Consult, Inc. Research and Innovation

About this talk

It’s official, the Financial Services’ digital landscape has not only benefited but embraced challenges presented by the pandemic. However, if this market plans to continue with acceleration, it must accept innovative ideas and changes. Envisioning a positive outlook, even with the advent of disruptors can be achieved through operational resilience and having strategies for anticipation of risk. Fintech, the market disruptors can now achieve market space, but will their purpose keep up with this rapid market pace? With being digital at the core of their business models, what ways can they increase their competitive advantage? How will they embrace ways for continuity to increase their presence? Consumers now have more convenient financial services, but are their voices being truly heard? How will this market envision its path towards being truly consumer centric? The digital era is exciting but uncertain at the same time, so a proper balance is required. What is this balance? Also, who is involved? What mitigation will be presented to protect and serve consumers? This webinar will discuss: What is innovation’s role and outlook for the Financial Services market? How will regulators change the perspective of conducting business digitally? Who are the most affluent national and global regulators? Who will take on the new challenges to increase online consumer protection? What are the implementations?

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