With the speed of change in technology, customer demand for new an improved interactions, and the regulatory landscape, it is difficult for a bank to keep innovating on all channel offerings. Banks are becoming more receptive to collaborating with FinTechs and outsourcing entire channel operations to multiple managed services players to offer enhanced customer experiences. Banking as a Service (BaaS) can potentially become the single most important banking channel which consolidates and opens up limitless possibilities on how customers can be served at each channel.
In this webinar, we will try to uncover:
what BaaS really means
how open APIs, open banking, platform banking, and BaaS are related
future potential of BaaS as a super channel
outlook for banks leveraging on BaaS