What invisible surprises lie inside digital banking platforms?

Presented by

Leda Glyptis, Chief Client Officer, 10x Future Technologies

About this talk

Over the last 5 years the banking industry has spent a great deal of time and energy on visible capabilities, focusing on improving UX and on-the-glass experiences. If it’s not visible, if it’s not customer facing, it’s not important, right? Wrong. Digital maturity cannot be achieved without spending time, money and energy on getting the things that are not visible right. So why does the invisible technology hold the key to building scalable and robust digital capabilities for financial institutions? Join the webinar to hear Leda Glyptis, Chief Client Officer at 10x Banking explain: Where digital transformation starts and ends What impact the ‘plumbing’ has on the customer journey Why innovation requires business models and robust infrastructure How to marry innovation with business imperative

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