Shutterstock fmr Product Dir. on Customer Research for Product Management

Presented by

Jeremy Vo

About this talk

One aspect of great product management is taking a customer-first approach. It’s imperative to have a good understanding of how to conduct customer research and some of the best practices on how to perform customer discovery in order to learn the most about your customers. In this session, fmr Shutterstock Product Director, Jeremy Vo, discusses how to do better customer research for product management. Jeremy Vo is the former Director of Product at Shutterstock. He ran the Enterprise Customer Advisory Board to guide the organization on what to build based on key customer feedback. Jeremy began his career as a Digital Marketer at L’Oréal and Product Manager at IBM before joining a startup called Flashstock as an early employee. He has had multiple roles in growing the business to acquisition. His roles included running the sales team, product management, and building a team in EMEA for global expansion.

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