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H&R Block Product VP on Building Customer-Focused Teams

For product teams, creative thinking will develop into efficient and fruitful customer-focused solutions. But how much time are product teams really allocating for talking to, understanding, or reflecting on their customers? During this webinar, H&R Block Product VP Vanessa Jupe explores how data, research, and ingenuity can help build creative, customer-focused teams. She shares her firsthand experience of the deficit that comes from being internally focused.
Recorded Nov 20 2020 62 mins
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Presented by
Vanessa Jupe
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Products That Count
Products That Count is one of the largest communities of product managers, leaders and founders in the world. It provides insider access to founders and C-level execs such as Netflix Product VP, Crossing the Chasm legendary author, Trulia Founder, or Lyft CMO, via speaker series, podcasts, and invite-only executive retreats. Partners include WeChat, Yelp, LeanPlum, Pragmatic Marketing, and StartupDigest. Its venture arm, Mighty Capital, invests in companies building products that count once they have demonstrated product/market fit. More at ProductsThatCount.com.

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  • Live at: Nov 20 2020 7:20 pm
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