What type of Customer Experience leader are you?

Presented by

Natasha Holroyde, Product Marketing Manager, NICE

About this talk

Celebrate CX Day with us, and learn how you can be the CX change agent within your organization. Which CX persona are you? Join us for this webinar, in which we will present the different CX personas. Gain insight into the characteristics, working demeanor and CX perspective of each. Take our quiz to find out which CX persona you are, and to understand those areas where you can help to lead and support the CX program within your organization.

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Designed to help customer experience and marketing professionals create the perfect customer love story. This channel hosts webcasts which discuss best practices for understanding the voice of the customer, mapping customer journeys and personalizing the customer experience.