Turn Agents into Superstars

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Presented by

Steve Morrell, Managing Director, ContactBabel Ltd and Juanita Coley, Executive Director, Solid Rock Consulting

About this talk

In today's competitive business landscape, providing exceptional customer service is no longer a nice-to-have but a must-have. To achieve this, organizations need to empower their customer service agents with the right tools and software that enable them to deliver personalized, efficient, and effective customer service.
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