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Introduction to Machine Learning for Customer Success

Despite being over 50 years old, machine learning has become a hot topic for how to optimize the customer experience. But what is machine learning and how can organizations of all sizes take advantage of the technology to enhance their interactions throughout the customer lifecycle?

In this webinar, you will learn:
* What machine learning represents and how it compares to other approaches
* How machine learning works to predict outcomes
* What situations machine learning is best suited for
* How you can get ready to put machine learning to use
Recorded Dec 9 2015 56 mins
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Presented by
Dr. Joshua Bloom
Presentation preview: Introduction to Machine Learning for Customer Success

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  • Introduction to Machine Learning for Customer Success Recorded: Dec 9 2015 56 mins
    Dr. Joshua Bloom
    Despite being over 50 years old, machine learning has become a hot topic for how to optimize the customer experience. But what is machine learning and how can organizations of all sizes take advantage of the technology to enhance their interactions throughout the customer lifecycle?

    In this webinar, you will learn:
    * What machine learning represents and how it compares to other approaches
    * How machine learning works to predict outcomes
    * What situations machine learning is best suited for
    * How you can get ready to put machine learning to use
Wise.io
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  • Title: Introduction to Machine Learning for Customer Success
  • Live at: Dec 9 2015 6:00 pm
  • Presented by: Dr. Joshua Bloom
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