Smarter Decisions. Better Care.
UpToDate® is the premier evidence-based clinical decision support resource, trusted worldwide by healthcare practitioners to help them make the right decisions at the point of care. It is proven to change the way clinicians practice medicine, and is the only resource of its kind associated with improved outcomes.

Join us as we delve into the Emmi 2024 Innovation Roadmap, where we'll cover:
1. A Look Back at 2023: Reflect on our achievements, milestones, and the progress we've made together.
2. Industry Trends: Stay ahead of the curve with an in-depth exploration of the latest healthcare industry trends shaping the future.
3. 2024 Roadmap: Discover the exciting developments in store for Emmi, including:
   - Simpler, Smarter Digital Tools
   - Patient-Powered Content
   - Equitable Conversations at Scale

Emmi: Advancing Meaningful Patient and Member Outcomes

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An estimated 133 million Americans live with a chronic medical condition. These patients frequently find it challenging to understand their illness, making it difficult for them to self-manage and incorporate any behavioral changes. Providing empathetic and relevant information isn’t easy for clinicians pressed for time and facing workforce shortages. Emmi’s engagement programs for chronic conditions will help you mitigate these issues with digestible, relevant, and patient-centric educational materials.

Join us for our webinar - Emmi for Chronic Care: Patient Partnership through Best Practice Implementations. Our experts will show you how to leverage the technology to effectively partner with your patients and optimize care. 

In this session, you’ll learn how to:
• Prepare patients for their care journeys and establish expectations
• Educate patients about their conditions and reduce anxiety
• Enhance value-based care initiatives and reduce no-shows

Emmi for Chronic Care: Patient Partnership through Best Practice Implementations

Population health management, improved member engagement, and effective education strategies are at the forefront of mounting pressures for health plans. The need to accurately identify the right members, provide the right educational content, and support the right health outcomes has become increasingly critical in today’s healthcare ecosystem. Join experts from Wolters Kluwer and Microsoft as they share: top payer challenges, notable gaps in care, why expanding member reach beyond chronic disease populations is a “must do,” and the importance of measuring impact of outcomes.

Improve Payer Performance & Outcomes: Pop Health & Member Engagement Strategies

Please join us for a webinar on Thursday, October 19th at 3 p.m. (ET)  as we discuss “Emmi for Oncology: Patient Partnership through Best Practice Implementations.” Our knowledgeable Emmi experts will take you through the most important oncology implementation considerations to ensure your organization is providing optimal care across the continuum.

Emmi for Oncology: Patient Partnership through Best Practice Implementations

Healthcare organizations must lower complication and readmission rates to adapt to an increasingly value-based care market. Well-informed patients and families result in greater patient satisfaction, which is critical to attract and retain patients. 

Emmi® patient engagement pre-surgical programs help tackle these challenges. We provide patients with programs that explain their surgical journey, empower them to manage their own health, and set realistic expectations about their procedures.

Let our knowledgeable Emmi experts guide you through the best practices for successful surgical services implementation so your organization can provide optimal care across the continuum.

Surgical Services Automation: Emmi Best Practice Implementation

Our singular vision at Emmi is to empower better partnerships between care teams and their patients and members. To bring this vision to life, we’re collaborating with partners, exploring new technologies, and testing ways to deliver our impactful content—all to support better outcomes.

Please join us as we discuss our progress on this vision so far in 2023. We’ll cover exciting new tools and features and ways you can join us in this pursuit of innovation. “Emmi Update: Redefining the standard for patient partnership” will cover:
• Content strategy and upcoming program releases
• Product strategy and upcoming releases
• Early adopter highlights
Learn about developments and trends in patient education and how Emmi’s AI-driven solutions are driving next-generation, digitally enabled patient engagement.

Emmi Midyear Update: Redefining the standard for patient partnership

SMART on FHIR integration is the most efficient and effective two-way integration method to provide point of care patient education assignment within staff workflow.  Emmi’s SMART on FHIR (SoF) application is built to house all patient facing content, including both article and video, assignments within the EMR.  Learn how integrating Emmi into your EMR via SMART on FHIR will enable you to maximize clinician to patient point of care time and provide clinical visibility into the patient experience. 

In this webinar, you’ll learn:

• What SMART on FHIR integration is and where it is used
• The implementation process, including key milestones and resources needed 
• Common additional integration points, including infobutton, patient portal, titles, topics, and teaching points
• Learnings from our Early Adopters

SMART on FHIR Integration: Emmi Best Practice Implementation

Meeting health consumer expectations and supporting health literacy are both key drivers of better medical outcomes. Join us as the Emmi creative and editorial teams showcase how we use the power of empathetic content, art and voice to build engagement with our audience through EmmiEducate and EmmiEngage programs. We’ll take a behind the scenes tour of how these cutting-edge assets are developed through:
• Approachable, evidence-based content that is harmonized with UpToDate clinical support
• Empathetic and diverse voices
• Rich, unique illustrations that aid comprehension, engagement and representation
• User experiences that are personalized and meet the highest levels of accessibility

Anatomy of an Emmi program: the craft behind patient engagement

The changing landscape of radiology impacts the way you care for patients and your bottom line. Reducing cancellation rates is even more critical with the influx of freestanding ambulatory radiology centers. That, combined with an increase in workforce shortages, makes a patient engagement solution that can reach your patients at scale more critical than ever.  
 
Join us to learn best practices for leveraging Emmi patient engagement in your radiology department to help more effectively partner with your patients and maximize care.  Our knowledgeable Emmi experts will take you through the most important radiology implementation considerations to ensure your organization is providing optimal care across the continuum.  

In this session, you’ll learn: 
-Ways in which your organization can prepare, educate, and set patient expectations with engaging Emmi radiology content 
-How to preserve clinician time and support staff shortages by reaching patients at scale 
-How Emmi content can help reduce patient anxiety and lower cancellation rates

Maximizing Patient Partnership via Best Practice Implementations - Radiology

Emmi is redefining the standard for patient partnership by modernizing, personalizing, and amplifying our platform. The adoption of digital solutions to engage patients continues to play a central role in many healthcare organizations. How do organizations ensure value driven implementations? What does success look like for our partners? Through a series of webinars, Emmi will be outlining how to maximize patient engagement using our recommended best practice implementations. Join us for an update on how to leverage Emmi in your sleep centers to more effectively partner with sleep patients to maximize care, including: 
• Preserve clinician and staff time  
• Ensure maximum patient engagement 
• Lower cancellation rates

Maximizing Patient Partnership via Best Practice Implementations - Sleep Centers

The past few years brought a sea change in patient-provider communication, as telehealth and digital patient education and engagement solutions proved to be invaluable tools during the Covid-19 pandemic. Adoption of digital solutions continues to increase and now plays a central role in many provider service operations and healthcare organizations. 

What have we learned about patient education and engagement and what can we expect in the future? What does next-generation, digitally-enabled patient engagement look like? These are just a few of the questions the Emmi team will answer in this webinar, Emmi: Redefining the standard for patient partnership, including:
-A look back at 2022
-Industry trends
-2023 roadmap:
          o Simpler, smarter digital tools
          o Patient powered content
          o Equitable conversations at scale

Emmi: Redefining the standard for patient partnership

Emmi is redefining the standard for patient partnership by modernizing, personalizing, and amplifying our platform. In March, we reviewed our innovations to date and our upcoming roadmap.  Join us in September for an update on how Emmi partners are using patient engagement solutions to more effectively partner with patients to maximize care, including:
-Update on 2022 Emmi innovations
-Sneak peek into the next 6-12 month roadmap
-Collaboration and innovation for the future
-What you can do today to more effectively partner with patients

Emmi Innovation Update: Redefining the standard for patient partnership

Emmi is redefining the standard for patient partnership by modernizing, personalizing, and amplifying our platform. Come see the creative and product deliveries we’ve made in the last year and what we have in store for the future, including:
-2021: a look back
-State of the industry and key challenges
-Our 2022 roadmap: Modernize, personalize and amplify
-Examples of innovation in progress
-Collaboration and innovation for the future

How would you assess your organization’s patient engagement initiatives today? And what are the necessary steps toward patient-centered care that achieves sustained behavior change?

Our Patient Partnership Maturity Model traces the path of patient partnership across five steps:

• Support: Baseline level for generalized patient education 
• Engage: Advanced support for specific service lines + patient populations
•	Activate: Proactive care across the continuum 
•	Coach: Longitudinal care
•	Partner: Whole-person care through real-time personalization

This model is meant to help your organization assess its maturity while providing you with a trajectory that can inform short- and long-term clinical and business strategies for initiating or improving patient engagement efforts.

Join us to learn how to assess the current state of your engagement initiatives, both for individual patient encounters and at an enterprise level, and hear what actions will help empower patients as partners in order to provide optimized care that drives better clinical, financial, and quality outcomes.

Beyond Patient Engagement: How to Partner with Patients to Optimize Care

The COVID-19 pandemic has tragically highlighted what we already knew: standard healthcare delivery underserves Black, Hispanic or Latino, and Native American communities. 

Health systems have work to do to establish trust with vulnerable populations that have consistently suffered from lack of access to care and bias when seeking care. 

Join us to learn how Johns Hopkins Medicine is training staff and care teams to recognize and address bias and communicate in ways that resonate with all patient populations. Learn how Wolters Kluwer develops educational materials with plain language and inclusive images that can help patients of different races, health literacy levels, and physical abilities achieve a better understanding of their healthcare journeys and increase their motivation to participate in their care.

Presented by:
•	Cheri C. Wilson, MA, MHS, CPHQ; Program Manager for Education, Training, and Scholarship; Johns Hopkins Medicine Office of Diversity, Inclusion, and Health Equity
•	Eve Gaus, Editorial Director, Clinical Effectiveness, Wolters Kluwer, Health

Addressing Bias in Healthcare to Optimize Care for Vulnerable Populations

With drug spend per hospital admission up 18.5% and off-formulary medications and non-compliant treatments draining hospital resources, aligning care teams to keep everyone on-formulary is a top priority. Join us to hear Dr. Peter Bonis discuss how access to hospital drug policy information in the same workflow as clinical decision support makes aligning pharmacists and prescribers possible, thereby improving patient and health outcomes.

Learn from a real-world example how providing hospital drug policy information in the same workflow as clinical decision support can:
•	align pharmacists and prescribers 
•	reduce the need for outmoded, analog resources 
•	help hospital operations perform more smoothly

Uniting Prescribers and Pharmacists to Align Decision Making for Better Outcomes

Presenters:
•	Jason Burum, VP of Patient Engagement for Clinical Effectiveness at Wolters Kluwer, Health
•	Amanda Goltz, Principal, Business Development, Alexa Health & Wellness at Amazon

Nearly 90 million adults in the US own a smart speaker, representing a powerful opportunity for providers to engage health consumers with voice technology. To that end, Wolters Kluwer and Amazon have teamed up to develop the new Alexa Health Skill, “Emmi Care Plan.” 

Emmi Care Plan acts as a trusted, on-demand extension of your care team. Throughout the care journey, your team remains closely aligned with patients and will be alerted to any critical changes in their condition.

This innovative approach of using voice assistants can help engage, empower, and meet patients where they are and at their convenience.

Join us to learn how connecting with patients via Alexa-enabled devices supports:
•	visibility into a more longitudinal stream of patient condition information
•	the ability to tailor and customize care plans in real-time
•	improved engagement and outcomes

"Alexa, open Emmi® Care Plan."

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About this talk

Wolters Kluwer, Health