Beyond Patient Engagement: How to Partner with Patients to Optimize Care

Presented by

Jason Burum, GM, Provider Segment and John Vivoda, Senior Director, Patient Strategy & Product Management

About this talk

How would you assess your organization’s patient engagement initiatives today? And what are the necessary steps toward patient-centered care that achieves sustained behavior change? Our Patient Partnership Maturity Model traces the path of patient partnership across five steps: • Support: Baseline level for generalized patient education • Engage: Advanced support for specific service lines + patient populations • Activate: Proactive care across the continuum • Coach: Longitudinal care • Partner: Whole-person care through real-time personalization This model is meant to help your organization assess its maturity while providing you with a trajectory that can inform short- and long-term clinical and business strategies for initiating or improving patient engagement efforts. Join us to learn how to assess the current state of your engagement initiatives, both for individual patient encounters and at an enterprise level, and hear what actions will help empower patients as partners in order to provide optimized care that drives better clinical, financial, and quality outcomes.
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