Tactics and Strategies in Reliability

Presented by

Andrew Fong, Director of Engineering, Dropbox

About this talk

The two key dimensions to incident response are handling the incident as it occurs as well as driving follow up to prevent future issues. An incident response framework can provide structure for both of these two dimensions. Register and explore how to prevent future issues with the framework Dropbox uses. This session is collectively part of PagerDuty Virtual Summit.

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PagerDuty is helping IT Operations and DevOps professionals deliver on the promise of agility, performance and uptime. Our enterprise-grade incident management helps you orchestrate the ideal response to create better customer, employee, and business value.