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Digital Transformation and the New Application Stack

If you are a CIO, Enterprise Transformation is probably on your mind. If you're in a smaller company, you probably think that's a nice buzzword, that doesn't mean anything. Come hear Steve Francis, Founder and Chief Product Officer of LogicMonitor talk about the experiences of growing a company from scratch to 200 employees, the technical lessons learned, what he sees in LogicMonitor's customer base as they go through enterprise transformation. And why that means you've been doing it all wrong. But why that's a good thing.

This session is collectively part of PagerDuty Virtual Summit.
Recorded Nov 3 2016 55 mins
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Presented by
Steve Francis, Co-Founder & Chief Product Officer, LogicMonitor
Presentation preview: Digital Transformation and the New Application Stack

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  • 7 Years of Monitoring and Metrics Recorded: Nov 4 2016 30 mins
    Lindsay Holmwood with Flapjack
    7 years ago, monitoring was just beginning to emerge from the dark ages.

    Since then there's been a cambrian explosion of tools, a rough formalization of how the tools should be strung together, the emergence of the ""monitoringsucks meme"", the transformation of #monitoringsucks into #monitoringlove, and the rise of a sister community around Monitorama.

    Alert fatigue has become a concept that's entered the devops consciousness, and more advanced shops along the monitoring continuum are analyzing their alerting data to help humans and machines work better together.

    But Nagios is still the dominant check executor. Plenty of sites still use RRDtool. And plenty of people are still chained to their pagers, with no relief in sight.

    Register for this webcast and discover answers to questions like, what's holding us back, what will the next 5 years look like, will we still be using Nagios, have we misjudged our audience and what are our biggest challenges?

    This session is collectively part of PagerDuty Virtual Summit.
  • Human Scale Operations Recorded: Nov 4 2016 30 mins
    Mark Imbriaco
    DevOps news is dominated by discussions about tools, and with good reason. It's not unusual for the amount of infrastructure-related code in a system to approach or even exceed the amount of code dedicated to the actual problem the system is solving, even in small systems. As our systems scale in size and complexity, we invest an ever increasing amount of resources into building solutions to help manage our our complex technical systems.

    What's often overlooked is the human component of our systems. All too often our approaches to tools, processes, and systems management attempt to remove humans rather than empower them.

    Humans are not a source of entropy to be safeguarded against in our systems, but rather a fundamental source of resilience and even efficiency. Learn ways that organizations can use this point of view to their advantage when constructing systems to move faster without sacrificing safety. Look into things like tools and interactions with them, team collaboration, and even organizational structure and policies.

    Watch his session and spend some time learning about designing for human scale.

    This session is collectively part of PagerDuty Virtual Summit.
  • Using Incident Data to Build Better Internal Processes Recorded: Nov 4 2016 33 mins
    Andy Domeier, Director, System Operations, SPS Commerce
    "When was the last time you switched service providers? In today's fast paced digital markets switching service providers is easy. There is no room for delayed responses or slow recovery on incidents. How well does your team respond? Are you constantly getting better?

    Watch how Andy Domeier of SPS Commerce, gets into specifics around data you can take from your incident management process to drive real business improvements. Learn what patterns have worked well at SPS to create a highly efficient & collaborative incident response attitude. Enabling organizations to iterate quickly is a distinct competitive advantage in this age of digital disruption."

    This session is collectively part of PagerDuty Virtual Summit.
  • Fireside Chat with Maynard Webb Recorded: Nov 4 2016 24 mins
    Maynard Web, Chairman of the Board, Yahoo, Alex Solomon, CTO, PagerDuty
    Watch Alex Solomon, CTO and Founder of PagerDuty have a 1:1 conversation with Maynard Webb, Chairman of the Board at Yahoo! as they discuss digital transformation, the modern operations landscape, some Silicon Valley history and the future of incident management.

    This session is collectively part of PagerDuty Virtual Summit.
  • Customer Panel Session Recorded: Nov 4 2016 44 mins
    Joey Parson, AirBnB, Swets Ackerman, PagerDuty, Chris Riley, Fixate IO, Illan Rabinovitch, DataDog, Ben Del Vento, Cisco
    Digital Transformation is a journey - getting from legacy practices like waterfall to continuous everything is not a button you push, and it can be messy. We know that organizations are doing it. Some have been built bottom up on these practices, but even large regulated organizations have made the transition by ripping off the bandaid and making a huge shift, while others are operating in an environment which for the foreseeable future will be a combination of old and new. Watch this panel of leading DevOps experts as they talk about the digital transformation journey and what the trends they see happing today.

    This session is collectively part of PagerDuty Virtual Summit.
  • What the OODA Has Application Performance Monitoring Got To Do With DevOps? Recorded: Nov 4 2016 52 mins
    John Rakowski, Director, Product Marketing AppDynamics
    Software applications are the foundation of digital transformation and DevOps is critical to ensuring that today's enterprises stay ahead of the competition. Regardless of whether you are in DevOps or ITOps, each team is pushing for more agility, more insights, and more efficiency.

    How do you begin to reduce the complexity introduced by the transition to Modern Operations? What role does application performance monitoring have in improving your customer interactions and experience? And what are considered best practices towards adopting APM technology into your Modern Operations architectural stack?

    Join John Rakowski as he explores and share insights into how AppDynamics is helping organizations deploy modern APM technology to Observe, Orient, Decide, Act (OODA) and hear the lessons learned from working with DevOps practitioners on their path towards digital transformation.
  • Protecting Your UX in an Era of Disruption Recorded: Nov 3 2016 45 mins
    Andrew Smirnov, Technical Solutions Engineer, Catchpoint
    In the age of Digital Transformation there is a lot of room for disruptive technologies taking a toll on your customer experience and overall business. With this potential, there is a greater need for intelligent alerting and performance monitoring in order to protect your user experience. Your business needs to make sure it is accurately detecting the impact of digital transformation on its end users so you can safeguard your brand and revenue.

    In this session you will learn the value of an intelligent end user monitoring platform and why protecting your UX is imperative for brand loyalty and revenue growth in this age of digital transformation.
  • IBM Watson + Slack: Bringing Cognitive Capabilities to Ops Teams Recorded: Nov 3 2016 25 mins
    IBM
    IBM Watson and Slack announced a groundbreaking partnership —a collaboration in the development of a cognitive Watson-powered Slack App and associated IBM Cloud SaaS offering called #codename:Eleanor. #codename:Eleanor aims to provide incident first responders with productive first actions and cognitive capabilities making access to information and data as simple as asking a natural language question within a Slack channel. In early prototypes, #codename:Eleanor has been integrated with leading SaaS offerings such as PagerDuty and New Relic to provide an industry-first cognitive capability to IT Ops, DevOps and NOC teams.

    During this session, we'll briefly share the #codename:Eleanor use case concepts and prototype. You’ll also discover how PagerDuty users can immediately accelerate the time to know what to do next when an incident arrives through a cognitive solution. When every second counts, you’ll be able to greatly reduce MTTR.
  • The Day the Internet Stopped Recorded: Nov 3 2016 26 mins
    Arup Chakrabarti, Operations Engineering Manager, PagerDuty
    On the morning of October 21, 2017, an unprecedented DDoS attack took place on a leading DNS provider, affecting world-renowned organizations. The DNS service for some of the most influential brands was attacked, bringing many communication channels to a halt. In this storm of data, the entire global Internet was impacted. Join Arup Chakrabarti, Director of Infrastructure at PagerDuty, as he shares best practices and key learnings about what happened during the historic DDoS attack. You’ll learn how the PagerDuty Engineering team was able to establish incident command and align the right people, processes and tools to mitigate the problem.
  • Modern Operations in Action Recorded: Nov 3 2016 26 mins
    Matt Williams, DevOps Evange list at Datadog
    The speakers from the "Modern Operations Technology Stack" Panel are back and transition from formulating strategy to executing key tactics. They will share real examples of the steps successful organizations are implementing to improve process, leverage technology, and adapt organizational behavior to remain competitive and satisfy the growing expectations of their organizations.

    This session is collectively part of PagerDuty Virtual Summit.
  • Digital Transformation and the New Application Stack Recorded: Nov 3 2016 55 mins
    Steve Francis, Co-Founder & Chief Product Officer, LogicMonitor
    If you are a CIO, Enterprise Transformation is probably on your mind. If you're in a smaller company, you probably think that's a nice buzzword, that doesn't mean anything. Come hear Steve Francis, Founder and Chief Product Officer of LogicMonitor talk about the experiences of growing a company from scratch to 200 employees, the technical lessons learned, what he sees in LogicMonitor's customer base as they go through enterprise transformation. And why that means you've been doing it all wrong. But why that's a good thing.

    This session is collectively part of PagerDuty Virtual Summit.
  • Customer Spotlight Recorded: Nov 3 2016 26 mins
    Eric Sigler, Head of DevOps, PagerDuty, Joey Parsons, Engineering Manager, Airbnb
    Join Joey Parsons of Airbnb and Eric Sigler of PagerDuty as they discuss how the Airbnb infrastructure evolved to meet the growing needs of a digital-first business. You’ll learn about the challenges faced while scaling up both people and technology and walk away with engineering best practices for any organization looking to get ahead in digital transformation by building a modern operations environment.

    This session is collectively part of PagerDuty Virtual Summit.
  • Large Scale Agile/DevOps Transformation Recorded: Nov 3 2016 29 mins
    Sean Reilley, Vice President, Agile and Talent, IBM
    Transformation is something that every organization will go through. For some it's easier than others. But what do you do to tranform if the time is right, but you find yourself stuck in a legacy environment. Join Sean Reilley, the VP for Agile and Talent from IBM, as he discusses what it takes to move away from a legacy environment and move towards a DevOps mindset.

    This session is collectively part of PagerDuty Virtual Summit.
  • Where is the Modern Day Post-Mortem Recorded: Nov 2 2016 28 mins
    Andre Kelly, Product Manager, Google
    "Incident post-mortems are an invaluable part of the IT/ops toolkit. Teams recognize the value in learning from past incidents to improve future detection and remediation efficiencies. However, not every team creates a post-mortem after an incident, or consults previous post-mortems during an incident. And while technology advances continue to propel the ops industry, the content and process of creating post-mortems has remained mostly stagnant. In an era of anomaly detection and auto-healing monitoring systems, where is the modern day post-mortem?

    We’ll review common barriers to teams creating and best leveraging post-mortems, and explore the concept of a modern day post-mortem. A post-mortem that is rooted in technology, assists teams in bypassing the common barriers, and helps improve team efficiencies during the most crucial moments."

    This session is collectively part of PagerDuty Virtual Summit.
  • Tactics and Strategies in Reliability Recorded: Nov 2 2016 27 mins
    Andrew Fong, Director of Engineering, Dropbox
    The two key dimensions to incident response are handling the incident as it occurs as well as driving follow up to prevent future issues. An incident response framework can provide structure for both of these two dimensions. Register and explore how to prevent future issues with the framework Dropbox uses.

    This session is collectively part of PagerDuty Virtual Summit.
  • Data-Driven Service Intelligence Recorded: Nov 2 2016 29 mins
    Clint Sharp, Sr. Director of Product Management, Splunk
    Monitoring still largely looks the same as it did 15 years ago: configure a separate system of checks and thresholds and attempt to separate signal from noise in the flood of resulting alerts. Modern environments require a completely new approach to monitoring which puts the service, what the user actually consumes, at the core and an approach which is driven based on observed data, metrics, events and logs, which tell the entire story of service health. Containers can come and go in milliseconds. Cloud environments can dynamically scale with load. Monitoring needs to be dynamic and ever shifting along with the environment. Learn how to implement a monitoring approach with data at the core, and hear about a few organizations who have been successful at doing it.

    This session is collectively part of PagerDuty Virtual Summit.
  • Panel Session: The Modern Operations Tech Stack Recorded: Nov 2 2016 53 mins
    Arup Chakrabarti, PagerDuty, Jason Yee, Datadog, Mackenzie Kosut, AWS, Chris Gervais, Threat Stack
    Join industry leaders, advocates and practitioners as they discuss the digital transformation ecosystem, address the challenges they see in moving towards a modern IT operations environment, and share successful strategies that lead to achieving digital transformation.

    This session is collectively part of PagerDuty Virtual Summit.
  • Digital Transformation in the Cloud Recorded: Nov 2 2016 54 mins
    Mackenzie Kosut, Principal Startup Evangelist, Amazon Web Services
    How are organizations transitioning workloads into serverless operational models, and transforming their monolithic legacy architectures into lean micro-service based designs? Join Mackenzie Kosut as he shares how Amazon Web Services is leading the way for organizations to transform how they operate and the current trends leading digital transformation.

    Through customer case studies, you will learn how organizations have transformed their environment to innovate and compete in the digital world, and walk away with an overview of the latest methods to building an infrastructure.
  • The Journey of Chaos Engineering Begins with a Single Step Recorded: Nov 2 2016 23 mins
    Bruce Wong, Technology Leader, James Burns, Tech Lead, Twilio
    Heard of Netflix' Chaos Engineering & the Simian Army? Google's legendary DiRT exercises? Hear about how Twilio is getting started on its journey with Chaos Engineering. This talk is the story of how Twilio got started with Chaos Engineering, lessons learned, and the impact to our engineering culture.

    This session is collectively part of PagerDuty Virtual Summit.
  • Accelerating Digital Operations - The PagerDuty Platform Recorded: Nov 2 2016 30 mins
    Dave Cliffe, Group Product Manager, PagerDuty
    Hear about the evolution of incident management and how the PagerDuty platform is evolving today and in the future.

    This session is collectively part of PagerDuty Virtual Summit.
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  • Live at: Nov 3 2016 4:30 pm
  • Presented by: Steve Francis, Co-Founder & Chief Product Officer, LogicMonitor
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