Reach On-Call Teams Faster With Live Call Routing

Presented by

Tyler Wells, Customer Support & Success Manager, PagerDuty

About this talk

Prevent incidents from becoming business-impacting by notifying the on-call team immediately. With Live Call Routing, anyone can reach your on-call teams in real-time to report incidents simply by calling a phone number. Teams can ensure incidents are received and resolved faster. Join us as we showcase configuration and real product examples of how PagerDuty’s Live Call Routing capability is enabling improved visibility and response times for customers. Discover how Live Call Routing provides: - Automatic call forwarding via schedules and escalations - Triggered incidents with just a phone call - Phone tree to reach specific teams - Global numbers

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (100)
Subscribers (13830)
PagerDuty is helping IT Operations and DevOps professionals deliver on the promise of agility, performance and uptime. Our enterprise-grade incident management helps you orchestrate the ideal response to create better customer, employee, and business value.