Setting up a Virtual NOC

A Network Operations Center (NOC) is a location from which IT support technicians can supervise, monitor, and maintain client networks and infrastructure. Because they act as a central nervous system for many organizations, NOCs are typically located in a central physical location. The global coronavirus (COVID-19) pandemic is an unprecedented situation that is creating new challenges for everyone—and that includes NOCs. As the pandemic forces more companies to adopt a distributed remote-work model, regardless of their readiness, PagerDuty can help NOCs make a smoother transition that helps keep business continuity on track. When running a NOC that manages distributed systems from distributed remote locations, a key challenge for teams is collaborating quickly in real-time. In this session, you will: + Learn how to prevent business disruption as you make the shift to working as a fully distributed team and transitioning to remote work. + Quickly understand system state across distributed landscapes, and mobilize response when team members are dispersed and working remotely. + Learn how to set up PagerDuty to help distributed teams troubleshoot complex issues.