Modern Incident Response: Best Practices for DevOps

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Presented by

Matt Livermore, Sr Solution Consultant, PagerDuty

About this talk

What happens when things go wrong in your organisation? How does your organisation respond to major incidents like service outages? Major incidents WILL happen and are COSTLY. In this webinar, we will reveal the common best practices as seen across some of the Fortune 500 companies across the world. These are: #1 - Proactive Mobilisation #2 - Defined Process #3 - Communications Strategy #4 - Postmortems #5 - Training & Practice
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PagerDuty is helping IT Operations and DevOps professionals deliver on the promise of agility, performance and uptime. Our enterprise-grade incident management helps you orchestrate the ideal response to create better customer, employee, and business value.