Carpe Momentum: Seizing the Moments That Matter in a Complex World

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Presented by

Shannon Kalvar, Research Manager ITSM & Client Virtualization, IDC & Julian Dunn, Principal Product Marketing Mgr, PagerDuty

About this talk

Everybody puts value on work. But not all work is the same or valued in the same way. What if we told you there’s a way to gain/protect up to $1 million in new revenue, reduce unplanned downtime by more than 60%, and improve team productivity by nearly 25%? In this IDC/PagerDuty joint-webinar, you will learn: - The everyday value of structured work and its role in the greater strategy of the organization - The ephemeral value of time-sensitive, unplanned work and the impact it has on opportunity, risk, and continuous improvement - How you can better prioritize different sets of work to maintain a stable and reliable IT environment. - How this understanding can positively impact the bottom line of the business
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