Bojan Simic, Founder, Digital Enterprise Journal and Cognanta | Julie Gunderson, DevOps Advocate, PagerDuty
About this talk
Digital Enterprise Journal conducted survey research to learn about the best practices of top-performing organizations in IT Operations.
One of the key findings from the research was that those top-performing organizations were abandoning traditional IT Operations practices and taking on a more modern Digital Operations Management approach which:
• Focuses more on user experience and customer-centric IT
•Targets business outcomes in place of operations metrics
•Fosters collaboration with DevOps teams to improve time-to-market and resource optimization
•Takes a platform-based approach with AI/ML-driven capabilities for real-time action
PagerDuty is helping IT Operations and DevOps professionals deliver on the promise of agility, performance and uptime. Our enterprise-grade incident management helps you orchestrate the ideal response to create better customer, employee, and business value.…