Top Trends for Infrastructure & Operations in 2020

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Presented by

Charles Betz, Digital Management Analyst, Forrester | Julian Dunn, Director of Product Marketing, PagerDuty

About this talk

A Fireside Chat with Charles Betz, Forrester Research Join Forrester’s Charles Betz and PagerDuty’s Julian Dunn to review a few of Charles’ Top 10 Trends for Infrastructure & Operations (I&O) in 2020, the pressure on I&O organizations, and how to best adapt for an era of increased dependence on digital services. In this session, you will learn: - How full service ownership, or a you-build-it, you-own-it model, enhances the shift to cloud - How full service ownership changes the roles of I&O and developer teams - What PagerDuty can do to serve as your platform for full service ownership in the cloud era
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