HR Pros: Making the Business Case for Leadership Development

As a Sales Manager, you can make an even bigger impact when you learn how to cross-apply your selling skills. Needs assessment, proposing solutions and overcoming objections are all a part of sales coaching, too, so you've got a fine foundation to build on. It's simply a matter of shifting your delivery to meet the needs of your new customer (the salesperson!). Join me to find out how to make the shift that will make an even bigger impact on sales.

Can't live with 'em, can't live without 'em. But something's gotta give because other employees are having a hard time interacting with your technically gifted experts who aren't exactly "people persons." Let's talk about some strategies for supporting the team and developing interpersonal skills to keep the peace.

Fascinating finds from observations of and interviews with 7 types of problem employees... You've probably got at least 1 in your organization. This workshop is for managers and business partners who aren't quite sure what to do next with the renegades, chronic complainers, inconsistent performers and others that make your job more challenging. Join me for a different perspective, one that comes directly from these problem employees.

Buyer research tells us precisely what buyers want. Employee engagement studies clearly indicate what employees are looking for. The evidence is indisputable... But Sales Managers are mired in reports and forecasts and updates that force them to do just the opposite of what buyers and sales pros need from them. Join me to get the business case for putting people before paperwork on the job.

These 10 symptoms are often misdiagnosed inside organizations, and that leads to bigger and longer lasting problems. Why not get straight to the heart of the matter and and fix what's really ailing? When "what we have here is a failure to communicate," it's important to recognize that and get things back on track just as quickly as possible. Join me so we can talk about how to do exactly that.

Sales Manager. It's one of the toughest jobs to do, yet it comes with the least training and preparation. Many new Sales Managers are left to fend for themselves. Sadly, they make predictable and costly mistakes that could be avoided with just a little awareness. This workshop provides that, a simple starting point for anyone who's new to sales management or struggling to figure it out. Don't worry -- you're not alone!

Managers manage work while leaders lead people. That may sound good, but what does it really mean in the day-to-day work that management-level employees do? Join me to talk about the differences and what they mean to your organization. Whether you're a titled leader, an HR business partner or an emerging leader, this workshop will give you some food for thought about how you are approaching your work.

Not delegating appropriately or effectively stymies employee development at every level. When managers hoard work, they inadvertently rob next level and high potential employees of growth opportunities. Delegating for development (vs. delegating to offload tasks) requires a new paradigm and 8 easy steps to ensure a smooth transition of work and skill building. We'll cover it all in this workshop, complete with take-away tools to get started.

Don't exacerbate turnover issues or risk losing skilled talent by giving up too soon on under-performers. Instead, take a look at these root causes for a lackluster performance and turn this situation around.Your colleagues and business partners will become more engaged and elevate their performance when you take this approach.

Sales Culture happens by design or by accident. If you're not creating the sales culture you need to succeed, then your sales team may be adrift in a mish-mash of mixed cultural signals that are subject to individual interpretation. Join me to get a step-by-step guide for designing a sales culture that drives productivity, represents your employer and marketing brand, and clearly defines what/why/how sellers should be doing in day-to-day sales activities.

L & D Professionals looking for lasting knowledge transfer will get some new ideas in this presentation about field-tested strategies that work. Getting the classroom or eLearning experience to last is often a challenge, and these strategies will help your learners get more from training to boost the ROI of your training initiatives.

Let's talk about metrics. Do yours move the needle on sales? Do they look forward or back? Are they providing the information you need to proactively coach your sellers to goal? Join me to be sure you're not missing the metrics that matters or wasting your time on meaningless metrics either.

The terms Mentoring and Coaching are not inter-changeable. Emerging leaders and front line contributors want both mentoring and coaching. You can improve employee engagement, retention and productivity by understanding the difference and ensuring both mentoring and coaching are available to members of your team.

More Selling Time = More Sales. Join me to get some new and actionable ideas about how to liberate your sellers' time so that they can re-allocate it to selling.

HR Managers and Directors (+ those from other functions) often find themselves stalled out and wondering why. Join me as we review 3 common career stallers and how you can avoid them, correct for them, or rebound from them to continue your career progression.

Mercenary closer. Account-carrying manager. Territory back-up. Field coach. There are plenty of titles and justifications for Sales Managers to sell. But at what cost? Join me as I challenge the notion that Sales Managers should remain on the front lines.

What's holding your sellers back from asking for the sale and even asking again when they get a continuance? We've talked directly to prospects and sales pros to understand the difference between customer service and pushiness. It's a difference every sales organization ought to understand! Join us to hear the research and the tips for coaching your sellers when they're holding back instead of advancing the sale.

People aren't trees. We don't attempt to grow wherever we are planted. Instead, we uproot ourselves and find places where we know we can grow. To retain skilled talent, you'll need to develop and challenge them. Join us to get some new talent management and recruiting ideas that will lead to deeper roots, reduced turnover and strong company culture.

It's an insidious and disruptive force... an assassin that kills the mood and decimates your organization. Join us to find out what it is and how you can overcome it to reduce turnover, retain skilled talent, improve recruiting efforts and improve company culture.