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Speak Up! Use Your Voice to Assertively Communicate Your Needs

This is a presentation for anyone who's ever held back.
Employees: Your voice needs to be heard. So what's stopping you from speaking up? Research shows 5 common reasons people don't contribute their opinions in the workplace. We''ll tackle all five and review techniques for overcoming these barriers so you can find and use your voice.
Recorded Apr 9 2016 44 mins
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Presented by
Deb Calvert, President, People First Productivity Solutions
Presentation preview: Speak Up! Use Your Voice to Assertively Communicate Your Needs

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  • Creating the Sales Culture that Makes Sense for Your Team Dec 3 2019 7:00 pm UTC 45 mins
    Deb Calvert, sales researcher, trainer, coach, author, and speaker
    Something they didn't tell you in Sales Manager Training 101... YOU are in charge of sales culture. But what does that even mean? What are you supposed to do? And how can one person create a culture for their team inside a larger organization?

    We'll tackle all these questions and more so you can drive sales productivity AND create the environment you want for your sales team. We'll also talk about the downside of not intentionally setting your own sales culture (spoiler alert: you don't want to invite these issues!).
  • Assertiveness & Influence Skills for Everyone Dec 3 2019 4:00 pm UTC 45 mins
    Deb Calvert, certified executive coach
    Want to make an impact? Need to make sure your voice is heard and your ideas are taken seriously? Time to change things up and you're not sure how to get others onboard?

    No matter what your job role, personality type, level of experience... YOU can make the difference you want to make. You can persuade others and help them see your point of view.

    We'll make clear distinctions so you won't cross the line between being assertive and obnoxious or aggressive. We'll help you be persuasive without feeling sales-y, selfish, or manipulative. This is all about YOU getting what you want while also helping others get what they want, too. That makes you a leader!
  • Sales Process Coaching Nov 12 2019 7:00 pm UTC 45 mins
    Deb Calvert, sales manager trainer and coach
    Sales coaching isn't the same as managing or mentoring. There are specific coaching tools and techniques you can use during every phase of the sales process. Learn what the most curbside coaching looks like and get takeaway tools you can use right away to become more effective as a sales manager who truly coaches.
  • Time Management for Managers Nov 12 2019 4:00 pm UTC 45 mins
    Deb Calvert, president, People First Productivity Solutions
    So. Much. To. Do.

    So. Little. Time.

    Reclaim control of your calendar and focus your time where it matters most. Learn how to avoid getting sucked into reactive, fire-fighting mode and other time-sucking derailers. Get practical strategies for making every minute count so you can be the best people manager possible.
  • Top Sales Hacks for 2020 and Beyond Oct 1 2019 6:00 pm UTC 45 mins
    Deb Calvert, sales trainer, coach, researcher, author & speaker
    It's baaaack! Deb's annual review of the latest and greatest sales hacks you won't want to miss out on. Most are no cost or low cost, and all of them have been personally tested in the field. Best of all, YOU can access these tools on your own to save time, automate processes, connect with buyers, and make the most of every single sales day.
  • Emerging Leaders: How to Identify, Retain & Motivate Them Oct 1 2019 3:00 pm UTC 45 mins
    Deb Calvert, executive coach and HR consultant
    Build the business by building the people. But what people? And how?

    We'll talk about the reasons Millennials (and others!) need more from your organization and how you can give them what they need. In return, you'll get higher rates of employee engagement, longer-term retention, and succession management from within.
  • Sales Onboarding & Training for Better Retention and Ramp Up Sep 5 2019 6:00 pm UTC 45 mins
    Deb Calvert, sales coach / researcher / trainer / author / speaker
    Are you tired of interviewing, hiring, onboarding, and LOSING sales talent so you have to start all over again? Do your new hires flounder and fail because they never seem to get a good grasp of what will make them succeed? Join me for this webinar to:

    + Find out what new hires need, starting on day one
    + Learn how to make onboarding more effective
    + Ramp up new sellers faster so they hit goals sooner
    + Partner with others to make the onboarding/training go faster
    + Stop the revolving door on your sales team

    Remember -- your sales can only be as good as your sales team! Take these proactive steps to improve performance today.
  • An Introvert's Guide to Business Meetings Sep 5 2019 4:00 pm UTC 45 mins
    Deb Calvert, Executive Coach
    This webinar isn't for everyone. It's for people who:

    + Need time to think through their ideas instead of "thinking aloud"

    + Have meaningful contributions to make... but sometimes miss their chance because meetings jump to new topics too quickly

    + Prefer written communication or small-group settings

    + Don't like to be put on the spot

    + Want to have their voices heard more often but feel overshadowed by others who jump in and monopolize conversations

    You'll get practical tips that will make your more comfortable in meetings AND get your input in the mix sooner.
  • The PFPS Recipe for Retaining Top Talent Recorded: Aug 7 2019 41 mins
    Deb Calvert, Executive Coach, president of People First Productivity Solutions
    Slow down that revolving door of talent! Keep the people you want to have on your team! How? That's the BIG question.

    And we're going to answer it in this webinar. We'll take a look at the research and best practices that make some employers better at retaining top talent than others. Spoiler alert: It's not because they pay more or have better free food in their cafeteria! What they've got is a higher level of employee engagement. And you can have that, too.

    In this presentation, we'll show you how:

    - Employee engagement really does matter when it comes to retention (and every other indicator of business success!)
    - You can boost engagement levels and have a positive impact on retention (and every other indicator of business success!)
    - HR and front line managers can impact employee engagement even in a difficult corporate environment
    - YOU can make a difference that makes a positive impact

    There's a reason that human capital tops the list of C-Suite concerns in 2019. And we're going to cover that, too. We'll address some of the myths and mis-perceptions that get in the way of truly engaging and retaining people in your organization. You'll also receive a free checklist for daily engagement activities that you can distribute to all your managers. Don't miss this presentation from Deb Calvert, president of People First Productivity Solutions -- we can help you build organizational strength by putting PEOPLE first.
  • Sales Hiring for Sustainable Sales Success Recorded: Aug 1 2019 45 mins
    Deb Calvert, sales researcher / author / speaker / coach / trainer
    Selecting sales talent should be more than gut instinct, predictable interview questions, and "sell me this pen" role plays. If you want to know (for certain!) which candidates are most likely to succeed in your sales environment, your selection process needs:

    + To be based on clear sales competencies
    + To be coordinated with HR for efficiency
    + To use behavioral interviewing question sets
    + To include an interview panel and 2-step process
    + To evaluate candidates with a matrix

    Join this webinar for an overview of selection practices that will give you a competitive edge and ensure that you get the RIGHT talent on your first try. No more revolving doors or newbie ramp up that takes too long!
  • Failing Forward for Business & Personal Success Recorded: Aug 1 2019 35 mins
    Deb Calvert, Certified Executive Coach
    Are you risk averse? Tentative about trying new approaches or voicing your ideas? Concerned about failing so you stick to what you know?

    Then this webinar is for you! Let's re-frame failure and help you be bolder in your work (and even elsewhere!). You'll get:

    + A better understanding of what's holding you back
    + Practical tips for scoping the true size of the risk
    + Questions that help determine whether or not it's worth it
    + A handle on those fears about failing
    + A step-by-step guide to make the most of any failure

    This will be useful for people in any role, any industry who struggle with those nagging doubts that keep them from contributing their best.
  • The Sales Competencies that Drive Sales Success Recorded: Jul 2 2019 44 mins
    Deb Calvert, president of People First Productivity Solutions
    Are you hiring the top sales talent that can do the very best job possible of selling your products/services? Do you know what traits, knowledge, and skills lead to sales success in your industry, market, and product line? Join us for this research-based webinar that will teach you how to:

    - Identify the sales competencies that truly drive success for YOUR organization
    - Hire for those competencies to ensure rapid ramp-up and better retention
    - Write job descriptions, performance standards, and reviews that consistently feature the right competencies
    - Develop the right competencies in your sales team
  • Problem Solving with Innovation and Creativity Recorded: Jul 2 2019 47 mins
    Deb Calvert, President of People First Productivity Solutions
    It's a great big, hairy, scary, complex problem. And it's yours. What do you do?

    Tune in for this webinar, designed specifically for HR and front-line supervisors. We'll give you some effective, fun new ways of looking at a problem from every angle and engaging others in collaborative problem solving.
  • Leading Team or Organizational Change Recorded: Jun 18 2019 43 mins
    Deb Calvert, president of People First Productivity Solutions
    Our objective in this webinar is to help you build leadership capacity by improving your understanding of and ability to introduce and facilitate change.

    It’s important as a change leader to recognize what others may be feeling when there is an expectation of change.

    Join me to learn what’s happening when you introduce change, how you can communicate more effectively about it, and how you can lead change in an inspiring way.
  • Sales Managers: 7 Sales Productivity Drivers You Might Be Missing Recorded: Jun 18 2019 44 mins
    Deb Calvert, Sales Author, Speaker, Researcher, and Coach
    This presentation is about knowing what drives sales productivity and how to strategically pull the levers for a balanced and more predictable performance.

    We’ll review the top 7 Sales Productivity Drivers and the interplay between them. You’ll be able to diagnose which ones you need to work on for improved sales performance.

    Join me to identify which Sales Productivity Drivers need your attention and which ones can go on auto-pilot in your organization.
  • 10 People First Strategies to Boost Employee Engagement Scores Recorded: May 9 2019 40 mins
    Deb Calvert, president, People First Productivity Solutions
    Employee engagement matters. A lot! It's the key to improved retention, higher productivity and customer satisfaction, stronger revenue performance, AND increased profits. So how do you boost employee engagement and unleash all these benefits for your business?

    In this presentation, we'll review 10 proven strategies for boosting engagement. You'll leave this 45-minute webinar with specific action items you can implement immediately. People practices that pay off and an opportunity for HR to shine!
  • Sales Managers: Look Beyond Tomorrow for Sustained Growth Recorded: May 7 2019 38 mins
    Deb Calvert, executive coach and trainer
    Short-Term vs. Long-Term.
    Managing Work vs. Leading People.
    Being Reactive vs. Proactive.

    These are tough decisions and challenges that face Sales Managers every day. It's easy to get swept up by the tyranny of the urgent and the revenue pressures at hand.

    But leaders inspire others by focusing on the future and continually building toward something better. And you can, too.

    Join me to move past small-picture thinking and a singular focus on the here-and-now. Become more inspirational and more proactive with the tips and techniques from this presentation.
  • Sales for Non-Sales Managers Recorded: May 7 2019 44 mins
    Deb Calvert, president of People First Productivity Solutions
    Sales may be the very last thing you'd ever want to do. And it's not something you understand (or really want to!). Nevertheless, since sales is the engine of every business, it's important for you to know what it takes for the organization to succeed in selling.

    Whether you're a small business owner, manager or director in a non-sales function, non-profit board member, emerging leader, or HRBP, you can contribute more when you learn about the bare bones basics of selling. In this presentation, you'll discover:

    - The real challenges in sales departments (and which ones aren't so real!)
    - Which myths and misperceptions about selling get in the way of cross-functional collaboration
    - How you can communicate with sales and get what you need from them
    - The drivers behind sales productivity that affect you, too
    - Why it seems like sales gets certain privileges and perks
  • Finance for Non-Financial Managers Recorded: Apr 9 2019 47 mins
    Deb Calvert, executive coach and "soft skills" trainer
    This topic might seem a little intimidating. It’s an important one, though, so we’re going to tackle it together!

    We'll start with a look at how businesses make money, and then we’ll shift gears to talk about how businesses report on the money they make.
    Your familiarity with financial terms and basic accounting methods will make you an even greater asset to your company and may make your job easier to do.

    Join me to learn the basic terminology and principles of finance. No matter what your job function, developing this business acumen will help you understand executive-level decisions and direction.
  • For Sales Managers: Having Candid Conversations with Sellers Recorded: Apr 9 2019 45 mins
    Deb Calvert, sales researcher, field coach and author
    It's the conversation no one wants to have. But it must be done. How can you deliver a difficult message without demotivating a seller? How can you speak directly and clearly so a seller will make the changes you need?

    We'll talk about the value of candid conversations and how Sales Managers should conduct them to maintain morale and boost sales effectiveness.
We build organizational strength by putting PEOPLE first.
Thought-provoking webinars about Sales, Leadership, Employee Engagement and Team Effectiveness. Our research and topics focus on getting from people by giving more of the right stuff to people.

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  • Title: Speak Up! Use Your Voice to Assertively Communicate Your Needs
  • Live at: Apr 9 2016 2:25 am
  • Presented by: Deb Calvert, President, People First Productivity Solutions
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