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Manager or Leader? What's the Real Difference in Practice vs. Theory?

Managers manage work while leaders lead people. That may sound good, but what does it really mean in the day-to-day work that management-level employees do? Join me to talk about the differences and what they mean to your organization. Whether you're a titled leader, an HR business partner or an emerging leader, this workshop will give you some food for thought about how you are approaching your work.
Recorded Jun 26 2017 38 mins
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Presented by
Deb Calvert, Executive Coach and President of People First Productivity Solutions
Presentation preview: Manager or Leader? What's the Real Difference in Practice vs. Theory?

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  • The Sales Competencies that Drive Sales Success Jul 2 2019 7:00 pm UTC 45 mins
    Deb Calvert, president of People First Productivity Solutions
    Are you hiring the top sales talent that can do the very best job possible of selling your products/services? Do you know what traits, knowledge, and skills lead to sales success in your industry, market, and product line? Join us for this research-based webinar that will teach you how to:

    - Identify the sales competencies that truly drive success for YOUR organization
    - Hire for those competencies to ensure rapid ramp-up and better retention
    - Write job descriptions, performance standards, and reviews that consistently feature the right competencies
    - Develop the right competencies in your sales team
  • Problem Solving with Innovation and Creativity Jul 2 2019 3:00 pm UTC 45 mins
    Deb Calvert, President of People First Productivity Solutions
    It's a great big, hairy, scary, complex problem. And it's yours. What do you do?

    Tune in for this webinar, designed specifically for HR and front-line supervisors. We'll give you some effective, fun new ways of looking at a problem from every angle and engaging others in collaborative problem solving.
  • Leading Team or Organizational Change Jun 18 2019 8:00 pm UTC 45 mins
    Deb Calvert, president of People First Productivity Solutions
    Our objective in this webinar is to help you build leadership capacity by improving your understanding of and ability to introduce and facilitate change.

    It’s important as a change leader to recognize what others may be feeling when there is an expectation of change.

    Join me to learn what’s happening when you introduce change, how you can communicate more effectively about it, and how you can lead change in an inspiring way.
  • Sales Managers: 7 Sales Productivity Drivers You Might Be Missing Jun 18 2019 3:00 pm UTC 45 mins
    Deb Calvert, Sales Author, Speaker, Researcher, and Coach
    This presentation is about knowing what drives sales productivity and how to strategically pull the levers for a balanced and more predictable performance.

    We’ll review the top 7 Sales Productivity Drivers and the interplay between them. You’ll be able to diagnose which ones you need to work on for improved sales performance.

    Join me to identify which Sales Productivity Drivers need your attention and which ones can go on auto-pilot in your organization.
  • 10 People First Strategies to Boost Employee Engagement Scores Recorded: May 9 2019 40 mins
    Deb Calvert, president, People First Productivity Solutions
    Employee engagement matters. A lot! It's the key to improved retention, higher productivity and customer satisfaction, stronger revenue performance, AND increased profits. So how do you boost employee engagement and unleash all these benefits for your business?

    In this presentation, we'll review 10 proven strategies for boosting engagement. You'll leave this 45-minute webinar with specific action items you can implement immediately. People practices that pay off and an opportunity for HR to shine!
  • Sales Managers: Look Beyond Tomorrow for Sustained Growth Recorded: May 7 2019 38 mins
    Deb Calvert, executive coach and trainer
    Short-Term vs. Long-Term.
    Managing Work vs. Leading People.
    Being Reactive vs. Proactive.

    These are tough decisions and challenges that face Sales Managers every day. It's easy to get swept up by the tyranny of the urgent and the revenue pressures at hand.

    But leaders inspire others by focusing on the future and continually building toward something better. And you can, too.

    Join me to move past small-picture thinking and a singular focus on the here-and-now. Become more inspirational and more proactive with the tips and techniques from this presentation.
  • Sales for Non-Sales Managers Recorded: May 7 2019 44 mins
    Deb Calvert, president of People First Productivity Solutions
    Sales may be the very last thing you'd ever want to do. And it's not something you understand (or really want to!). Nevertheless, since sales is the engine of every business, it's important for you to know what it takes for the organization to succeed in selling.

    Whether you're a small business owner, manager or director in a non-sales function, non-profit board member, emerging leader, or HRBP, you can contribute more when you learn about the bare bones basics of selling. In this presentation, you'll discover:

    - The real challenges in sales departments (and which ones aren't so real!)
    - Which myths and misperceptions about selling get in the way of cross-functional collaboration
    - How you can communicate with sales and get what you need from them
    - The drivers behind sales productivity that affect you, too
    - Why it seems like sales gets certain privileges and perks
  • Finance for Non-Financial Managers Recorded: Apr 9 2019 47 mins
    Deb Calvert, executive coach and "soft skills" trainer
    This topic might seem a little intimidating. It’s an important one, though, so we’re going to tackle it together!

    We'll start with a look at how businesses make money, and then we’ll shift gears to talk about how businesses report on the money they make.
    Your familiarity with financial terms and basic accounting methods will make you an even greater asset to your company and may make your job easier to do.

    Join me to learn the basic terminology and principles of finance. No matter what your job function, developing this business acumen will help you understand executive-level decisions and direction.
  • For Sales Managers: Having Candid Conversations with Sellers Recorded: Apr 9 2019 45 mins
    Deb Calvert, sales researcher, field coach and author
    It's the conversation no one wants to have. But it must be done. How can you deliver a difficult message without demotivating a seller? How can you speak directly and clearly so a seller will make the changes you need?

    We'll talk about the value of candid conversations and how Sales Managers should conduct them to maintain morale and boost sales effectiveness.
  • Sales Managers: How to Give Effective Feedback to Sellers Recorded: Mar 27 2019 42 mins
    Deb Calvert: Sales Coach - Trainer - Speaker - Researcher
    Sales performance depends on sales people. Learn how you can be more effective in delivering feedback that changes sales behaviors and boosts sales productivity. You'll learn the 3W Feedback Model, a simple way to ensure that your feedback sticks.
  • What Do YOU Stand For? Crafting Your Personal Leadership Philosophy Recorded: Mar 27 2019 41 mins
    Deb Calvert, Executive Coach - Trainer - Speaker
    It's a profound exercise, naming and claiming your core values and articulating what you're all about in business. It has a profound impact when others see you consistently acting in accord with your principles. Join me for a step-by-step process to develop your own, powerful, philosophy of leadership.
  • Conflict Management: How to be comfortable & effective with conflict Recorded: Feb 20 2019 45 mins
    Deb Calvert
    No one really likes it. Everyone dreads it. And most of us dwell on it after it happens. But you can become more confident, comfortable and effective in any conflict situation. Join me for this webinar, designed specifically for supervisors and HR business partners who want to assert themselves without creating unproductive conflict.
  • Sales Managers: How to Set Expectations to Motivate Sellers Recorded: Feb 20 2019 46 mins
    Deb Calvert, Sales Coach - Trainer - Speaker - Researcher
    Sales Managers - join me for a discussion about how to set expectations that motivate sales professionals. We'll tackle the myths about sales management that interfere with goal attainment and reveal the secrets of sales motivation.
  • The PFPS Recipe for Retaining Top Talent Recorded: Feb 5 2019 42 mins
    Deb Calvert, Executive Coach, president of People First Productivity Solutions
    Slow down that revolving door of talent! Keep the people you want to have on your team! How? That's the BIG question.

    And we're going to answer it in this webinar. We'll take a look at the research and best practices that make some employers better at retaining top talent than others. Spoiler alert: It's not because they pay more or have better free food in their cafeteria! What they've got is a higher level of employee engagement. And you can have that, too.

    In this presentation, we'll show you how:

    - Employee engagement really does matter when it comes to retention (and every other indicator of business success!)
    - You can boost engagement levels and have a positive impact on retention (and every other indicator of business success!)
    - HR and front line managers can impact employee engagement even in a difficult corporate environment
    - YOU can make a difference that makes a positive impact

    There's a reason that human capital tops the list of C-Suite concerns in 2019. And we're going to cover that, too. We'll address some of the myths and mis-perceptions that get in the way of truly engaging and retaining people in your organization. You'll also receive a free checklist for daily engagement activities that you can distribute to all your managers. Don't miss this presentation from Deb Calvert, president of People First Productivity Solutions -- we can help you build organizational strength by putting PEOPLE first.
  • Communication 101: Making Sure Your Message Is Received Recorded: Jan 29 2019 44 mins
    Deb Calvert, Executive Coach on Interpersonal Skills & Employee Engagement
    It's up to you.

    As a manager, supervisor, or HR business partner, delivering the message isn't good enough. If you want to be effective and get things done through other people, you've got to make sure your messages are being received. AND that they're being understood as you intended them.

    That's a lot of responsibility! But it's what will make your job much easier. It's what will make you more effective, more credible, and more capable of reaching your business goals.

    Join me to learn the secrets of making sure your messages are coming through loud & clear.
  • How to Manage Sales AND Lead People Recorded: Jan 29 2019 44 mins
    Deb Calvert, Coach and Trainer for Sales Managers
    The most effective Sales Managers understand that managing sales is only part of the job. To succeed long term and build the business, you can't ignore the other part of your job -- leading people. Join me to learn how you can out-perform your peers, delight your customers, and support your team members in ways that really matter.
  • How to Help Managers Improve Their Employee Engagement Scores Recorded: Nov 1 2017 44 mins
    Deb Calvert
    The employee survey came back with some concerning numbers. The managers with employees who are less engaged need to figure out how to turn it around... But where should they begin? How can you help them pinpoint the changes needed and to move away from externalizing the blame? Join me to talk about some practical support you can offer.
  • How to Transform Your Selling Skills into Sales Coaching Skills Recorded: Oct 2 2017 43 mins
    Deb Calvert, Executive Coach & President of People First Productivity Solutions
    As a Sales Manager, you can make an even bigger impact when you learn how to cross-apply your selling skills. Needs assessment, proposing solutions and overcoming objections are all a part of sales coaching, too, so you've got a fine foundation to build on. It's simply a matter of shifting your delivery to meet the needs of your new customer (the salesperson!). Join me to find out how to make the shift that will make an even bigger impact on sales.
  • What to Do with Your Brilliant Technical Experts Who Lack Soft Skills Recorded: Oct 2 2017 45 mins
    Deb Calvert, Executive Coach & President of People First Productivity Solutions
    Can't live with 'em, can't live without 'em. But something's gotta give because other employees are having a hard time interacting with your technically gifted experts who aren't exactly "people persons." Let's talk about some strategies for supporting the team and developing interpersonal skills to keep the peace.
  • How to Handle 7 Types of Problem Employees Recorded: Aug 22 2017 48 mins
    Deb Calvert, Executive Coach & President of People First Productivity Solutions
    Fascinating finds from observations of and interviews with 7 types of problem employees... You've probably got at least 1 in your organization. This workshop is for managers and business partners who aren't quite sure what to do next with the renegades, chronic complainers, inconsistent performers and others that make your job more challenging. Join me for a different perspective, one that comes directly from these problem employees.
We build organizational strength by putting PEOPLE first.
Thought-provoking webinars about Sales, Leadership, Employee Engagement and Team Effectiveness. Our research and topics focus on getting from people by giving more of the right stuff to people.

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  • Live at: Jun 26 2017 5:00 pm
  • Presented by: Deb Calvert, Executive Coach and President of People First Productivity Solutions
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