Name: Using new technology and data to create an enriched 360º customer view
Start: 2022-06-15T15:00:00Z
End: 2022-06-15T15:01:00.000Z
Location: BrightTALK
Rating: 5

Dun & Bradstreet is a leading global provider of business decisioning data and analytics and has been supporting businesses for over 180 years. The Dun & Bradstreet Data Cloud offers the world’s most comprehensive business data and analytical insights to power today’s most crucial business needs - whether you're looking for information to support sales and marketing teams, compliance, procurement or finance teams and beyond. That’s why 90% of the Fortune 500, 70% of the Global 500, and companies of all sizes around the world, rely on Dun & Bradstreet to help grow and protect their businesses. Dun & Bradstreet’s mission is to deliver a global network of trust, enabling clients to transform uncertainty into confidence, risk into opportunity and potential into prosperity. 

In today’s volatile global economy, businesses face unprecedented challenges in sustaining growth. Geopolitical uncertainty and shifting trade policies have transformed how companies operate, compete, and expand internationally. To thrive in this new environment, organizations must not only mitigate risk but also uncover opportunities to redefine their growth strategies.

This webinar brings together global view to address the most pressing question facing business leaders today: How can companies protect revenue streams while powering growth amid trade disruption?

Risk to Revenue: How to Power Growth Amid Global Trade Disruption

Driving Better Decisions: The Case for Precision Data to Power AI
Driving Better Decisions: You can’t have an AI Strategy, without a Data Strategy

Together, Dun & Bradstreet and Databricks empower you to integrate global B2B commercial data and analytics, with near real-time data updates and monitoring through Delta Share. Resulting in a trusted data foundation, optimized workflows, enhanced efficiency, managed risk, and improved decision-making.

Driving Better Decisions You can’t have an AI Strategy, without a Data Strategy

As global economies continue to grapple with inflation, interest rate shifts, and geopolitical uncertainties, bankruptcy trends are offering critical signals on financial stress and business resilience. 
Join us for an expert-led discussion on the findings from Dun & Bradstreet’s Global Bankruptcy Report 2025, covering insolvency patterns across 47 economies tracked by D&B. This live session will bring together regional experts from major economies to unpack evolving risks and policy responses across North America, Europe, and Latin America.

You’ll gain:
 A global perspective on bankruptcy trends and economic indicators.
 Region-specific insights into sectoral vulnerabilities and business resilience.  
 Strategic considerations for credit, risk, and finance leaders.

Global Bankruptcy Outlook 2025: Economic Risk, Recovery, and Business Resilience

This webinar will help credit leaders understand and respond to the resurgence of late payment challenges, leveraging the EU Payment Observatory's detailed data for credibility. It will also provide authoritative economic analysis and practical actions to help businesses strengthen payment performance and reduce credit risk.

Late Payments in Europe: Breaking The Cycle to Accelerate Growth

In a world of shifting trade dynamics and growing unpredictability, smart companies are staying ahead by building resilience and spotting opportunity early. With tariffs and trade conditions evolving faster than ever, staying informed is critical.

In the webinar, you will hear more about the key challenges in the macroeconomic landscape and how to identify hidden tariff exposure across your customers, suppliers, and partners. You will also gain actionable takeaways such as:
- Identify hidden tariff exposure across your customers, suppliers and partners
- Discover practical solutions to mitigate risk, find growth opportunities, and reduce single market dependencies

The Evolving Tariff Landscape. Solutions to identify impact

In today's rapidly evolving business landscape, ESG factors are more critical than ever. 
This webinar will explore the strategic implications of ESG, focusing on areas of reputational risk associated with transparency and sustainability, managing supply chain risk and the importance of being accredited suppliers.

Navigating the Future: A Strategic Approach to ESG

Topics/Agenda:
The necessity of an AI-driven sales approach
Areas where AI can support sales
How to make the most out of AI through D&B Hoovers 
Benefits from the AI-driven approach
Q&A

Accelerate growth with AI

Join us on 1st October at 10:00 BST for an essential webinar, "Proactive Strategies for Always-On Due Diligence," hosted in partnership with Certa. This session will provide compliance teams with the knowledge and tools needed to implement continuous due diligence in an effective manner, whilst also addressing ever-evolving regulatory requirements.
 
What you’ll learn: 
· The required fundamentals for establishing a robust Perpetual KYC (PKYC) framework, ensuring compliance with complex regulatory and reporting requirements. 
· PKYC in action, showing how continuous, real-time due diligence can reduce manual checks and improve risk visibility.
· Insights on utilising automation to reduce your compliance workload by nearly 90%, saving time and minimising manual tasks across all areas of your function. 
 
Why attend? 
According to recent Dun & Bradstreet research: 
· 66% of compliance professionals in Europe and the UK and Ireland report that regulatory demands on their teams have significantly increased over the past year. 
· 64% feel that the ever-expanding regulatory landscape places immense pressure on their compliance efforts. 
 
This webinar will address these challenges head-on, providing actionable strategies to streamline compliance processes and achieve greater efficiency. 
 
Register today: 
Don’t miss this opportunity to transform your compliance strategy. Register to guarantee your spot.

Webinar: Proactive strategies for always on due diligence

In the latest quarterly 'Unified Risk View' webinar from Dun & Bradstreet, explore what macro factors are impacting UK SMEs today, and find out how to unify your view of SME credit risk - enabling you to lend with insight, responsibility and success.

Webinar: A Unified View of SME Credit Risk

Join us for an insightful webinar on the latest global bankruptcy trends, examining the post-pandemic surge in business failures. We will delve into the trends in the economy and present the Global Bankruptcy Report 2024, as well as discuss holistic risk management requirements for businesses in the current economic climate.

Presenters:
 • Dr. Arun Singh, Chief Economist, Dun & Bradstreet
 • Tim Vine, Vice President of Product Management, Dun & Bradstreet

Don’t miss this opportunity to gain valuable insights and strategies to navigate the challenging business landscape.

Global Bankruptcy Trends: The Post-Pandemic Swell of Business Failures

Agenda:
•              Requirements of modern sales approach 
•              Increased lead quality by combining data 
•              Benefits of increased sales efficiency
•              How D&B Hoovers responds to market requirements

Learn how:
•              To engage with leads at the right time with relevance 
•              Sales efficiency increases by working data driven

Data driven sales as part of the digitisation strategy

Are you ready to digitize your sales?

Join this webinar to discover how to engage prospects with relevant content at the right time. Learn how to increase sales effectiveness through data-driven practices

 

Webinar Topics:
What are the requirements of modern sales approach?
How can you improve lead quality by combining data?
What are the benefits of increased sales efficiency?
How D&B Hoovers is already responding to market needs?
What upcoming developments will set a new standard?

Data Driven Sales: How Dun & Bradstreet Enables Growth

ESG is emerging as a crucial framework for organisations globally, including government entities. Watch this session where we answer key questions about what the public sector can learn from the private sector, and where to start with ESG.

Successful ESG Integration for Resilient Public Sector Supply Chains

Demo: Videris OSINT investigation software

Demo of Videris OSINT investigation software

Demo:  Videris OSINT investigation software

Perpetual KYC (P-KYC) is by no means a new phenomenon.  Its popularity has risen in recent years in line with the need for firms to improve efficiency and reduce risk across their due diligence and Know Your Customer (KYC) processes.  

Regulations have been encouraging firms to move down this path, including wording on scrutinising transactions, conducting ongoing due diligence and reviewing existing records throughout the course of the relationship with a customer or other third party. Yet perpetual KYC (P-KYC) so far has not managed to become the norm. While it has huge potential to mitigate risk, improve efficiency and unlock many benefits for business, these claims are not grounded in data – and, in turn, firms are hesitant to make the move and start realising this potential. 

We’ve analysed data from thousands of UK businesses from our own Dun & Bradstreet Data Cloud, to demonstrate the real rate of change in directors and Ultimate Beneficial Owners (UBOs), and show how P-KYC can save valuable time and resource.

Join this webinar to discover the potential of P-KYC. You’ll learn:
• The benefits and challenges of P-KYC
• The change rates of Directors and UBOs in the UK and what you might miss in traditional reviews
• How to increase the efficiency of screening and reduce false positive effort by 75%

Your Host:
Neil Isherwood - SME and Strategy Lead, Risk & Compliance
Neil monitors the shifts in the regulatory landscape and looks to data and technology-led innovation to answer customer and supplier due diligence challenges. With over 20 years of experience in the information industry, Neil works with his customers to help them improve data flow into their organisations using data, integration and technology to aid better decision-making and risk mitigation. The majority of Neil’s experience has been in the financial services industry, though he works with customers across all industries at Dun & Bradstreet.

Why perpetual KYC and quality data are good for compliance

Despite economic uncertainty, B2B sales and marketing teams are expected to drive growth and build a resilient sales pipeline. In this practical webinar you will learn what sets the most successful sales teams apart from the rest – and most importantly, what role the right data plays. If you want to supercharge your sales and marketing activities in 2023, don’t miss this webinar on 15th June at 10:30 CET( 09.30 BST) where our experts will give you insights into: 

•How sales and marketing teams should navigate in uncertain economic environments 
•How to use a data-driven approach to identify potential customers and address them at the right time  
•How to reduce the sales cycle significantly by only approaching the relevant decision makers  
•How considering credit and compliance risk helps to build a robust sales pipeline  
•How to boost sales efficiency by having integrated CRM processes 

Your hosts 
Thomas Mavroudis 
Head of Go-To-Market Central Europe, Sales and Marketing Portfolio, Dun & Bradstreet 
mavroudist@dnb.com 

Thomas Mavroudis has held various positions at Dun & Bradstreet since 2006. After working in credit and risk management consulting, he took on various managerial positions in consulting and product management. Today, as Head of Go-To-Market Central Europe, he is responsible for the Sales and Marketing portfolio. 

 Stefan-Dominik Ibel 
Senior Business Consultant, Dun & Bradstreet 
ibels@dnb.com 

Stefan is part of the Central European Dun & Bradstreet Consulting team, who specialises in the automation and digitalisation of master data management and lead generation processes. He is passionate about helping companies improve their data quality, and works closely with clients to streamline internal processes to improve efficiency, reduce costs, and identify growth opportunities on a global scale.

How to use data to accelerate sales growth and build resilience

Procurement teams are under pressure, facing ever-evolving supply chain risks. From macro-economic issues to regulatory change and pressure from investors and consumers, understanding risk exposure and building supply chain resilience can be a challenge.  

In this practical webinar you will learn how to build the foundations of a resilient supply chain – and most importantly, what role the right data plays.

If you want to ensure you have a handle on supply chain risk and how to weather future pressures, don’t miss this webinar. Experts from BOSCH and Dun & Bradstreet will give you insights into:

• The measures BOSCH has taken over the last three years to make its supply chain more resilient – including the challenges they faced and lessons learned
• How visibility into supplier risk, including Environmental, Social and Governance (ESG) performance can strengthen long-term resilience
• How data and technology can underpin efforts to increase resilience and provide the information needed to take action

Your Hosts:
Dr. Thomas Schulte - Senior VP, Head of Governance, Supply Chain Management and Purchasing, BOSCH 
Over the last 20 years, Dr. Schulte has held various operative and strategic roles within research, supply chain and purchasing in different regions and business divisions. Based upon his profound and vast experience, he has shaped Bosch Supply Chain Management Purchasing since 2019 - implementing award winning approaches for supply chain sustainability and focusing on functional excellence, meeting regulatory requirements, and building resilient supply chains. 

Stuart Swindell - Third-Party Risk and Compliance Product and Strategy Director, Dun & Bradstreet 
Stuart heads up the Third-Party Risk and Compliance product stream at Dun & Bradstreet. He helps to bridge the gap between customer needs and technology, to improve Dun & Bradstreet's offerings and deliver valuable new solutions that aid better decision-making and risk mitigation.

Top Tips for a Resilient Supply Chain with BOSCH and Dun & Bradstreet

If your data isn’t connected the chances are that customers are suffering fragmented experiences across channels, business lines and geographies.  Today, a 360º view of your customer is critical to driving an enhanced customer experience and accelerated growth.  Join the Experts from Dun & Bradstreet,  Quantexa and Deloitte Digital on what’s driving industries in this direction and how new technology and approaches are unlocking value from customer data.  
You’ll learn:
• What  challenges companies face in creating a 360º view
• How to embed 3rd party data in decision making across your organization
• How organizations are unlocking value with this type of approach:
          > Enterprise Customer 360º 
          > Network-based prospecting
          > Cross-sell and up-sell

Using new technology and data to create an enriched 360º customer view

Data Analytics

Customer Experience

Sales Acceleration

Get powerful marketing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which marketing strategies and techniques are driving customer and revenue growth.

Marketing

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The IT security community on BrightTALK is composed of more than 200,000 IT security professionals trading relevant information on software assurance, network security and mobile security. Join the conversation by watching on-demand and live information security webinars and asking questions of experts and industry leaders.

IT Security

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Internal audit and compliance professionals are facing increasingly stringent regulatory requirements when it comes to compliance reporting and internal control procedures. Join the audit and compliance community to learn best practices from thought leaders on topics such as regulatory compliance, internal audit checklists and audit program strategies.

Audit and Compliance

Get powerful finance insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge that will help you to determine which financial factors build or erode value in your organization.

Finance

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In today’s economic climate, successful small businesses need to overcome an array of challenges. Client dependence, legal issues, small business financing… as an entrepreneur, where can you find the information you need to help inform your decisions? In the small business management community, discover how you can create a successful small business from the business plan up!

Small Business

Get powerful procurement and sourcing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which strategies are proving to be the most effective for managing vendors, improving performance and reducing cost.

Procurement and Sourcing

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Using new technology and data to create an enriched 360º customer view

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About this talk

Dun & Bradstreet