Customer Service Today: How ServiceNow is Revolutionizing Customer Experience

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Presented by

Ajay Gautam, Richard Norton, Meghan Lockwood

About this talk

On Tuesday, May 28th, CSM Practice Lead, Ajay Gautam, and ServiceNow Architect, Richard Norton, are teaming up for a ServiceNow Customer Service Webinar to teach you how to revolutionize your customer experience. - Find out what your customers are looking for - Learn about customer frustrations (and how to prevent them) plus the customer journey and business drivers - Get insight on how ServiceNow CSM can help you - Review a handful of CSM use cases we see with our clients
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An Elite ServiceNow partner, Acorio is the largest pure-play ServiceNow consultancy in the world. Our commitment is to our clients, to inspire and guide them to realize immediate ROI and ensure long-term success along their entire ServiceNow journey. Focusing 100 percent on ServiceNow, Acorio serves Fortune 1000 and Global 2000 clients in multiple industries ranging from healthcare, financial services, manufacturing, to high tech and retail.