10 Questions on ServiceNow with Acorio's Experts

Presented by

John Huckle, John Beasley, Josh Scott, Dale Meyer-Curley, Scott Lindsay, John McCormick, and Devon Clarke

About this talk

10 Question Breakdown: 6:20 - 10:32 - We are looking to expand ServiceNow across the platform, what has the most immediate value outside IT? How do I get Senior Leadership to see the value of the platform? 10:32 - 14:04 - What are the questions I should be asking on my RFP? 14:04 - 17:09 - What does it take to run ServiceNow in my organization? What should my team look like? 17:09 - 21:16 - What are the best practices my team should be following? 21:16 - 21:19 - Who benefits from implementing ServiceNow SecOps and how? 21:19 - 35:09 - What is flow designer and how does it relate to workflows? 35:09 - 41:25 - What is the ServiceNow subscription model and what does it mean for my existing custom tables and applications? 41:25 - 49:14 - How do I create something I've never done before, or if I don't know how to develop something? 49:14 - 52:51 - How do I keep current and make my upgrades successful to the point that they become so routine that we can do 2 releases per year? 52:51 - 57:00 - How can or should I develop a roadmap and understand what are the best next steps for my organization?

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An Elite ServiceNow partner, Acorio is the largest pure-play ServiceNow consultancy in the world. Our commitment is to our clients, to inspire and guide them to realize immediate ROI and ensure long-term success along their entire ServiceNow journey. Focusing 100 percent on ServiceNow, Acorio serves Fortune 1000 and Global 2000 clients in multiple industries ranging from healthcare, financial services, manufacturing, to high tech and retail.