ServiceNow New York: NLP, GRC, ITBM Updates, and More

Presented by

Carleen Carter, Ken Michelson, Janeen Osselborn, Meghan Lockwood

About this talk

ServiceNow just released their newest upgrade, New York! With this release, ServiceNow continues its steady trend of realistic and advantageous improvements. While they continue to focus on being a leader across all of their products, they have centralized around the three big areas; Employees, Customers, and IT. Check out the product-specific and platform-wide improvements such as; - Natural language processing takes center stage - OOB mobility is (finally) a reality - Significant improvements in ITBM

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An Elite ServiceNow partner, Acorio is the largest pure-play ServiceNow consultancy in the world. Our commitment is to our clients, to inspire and guide them to realize immediate ROI and ensure long-term success along their entire ServiceNow journey. Focusing 100 percent on ServiceNow, Acorio serves Fortune 1000 and Global 2000 clients in multiple industries ranging from healthcare, financial services, manufacturing, to high tech and retail.