ServiceNow Conversations From Home: How to Run Remote IT Desks

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Presented by

Ellen Daley, Grant Pulver, Kristin Elliott, Tom Sweeney, Meghan Lockwood

About this talk

Acorio is introducing a New Weekly Series: ServiceNow Conversations From Home, a roundtable panel for executives and customers to discuss evolving business challenges relevant in real-time.  What looks like “Normal” Business operations are a lot different than they were three weeks ago. Many of our clients in IT, HR, Customer Support, Finance are now adding responsibilities to providing critical operational support for their organizations. We are getting a lot of questions from customers asking about tips or solutions we've seen with our customers to address current challenges IT departments are facing. How do other companies prioritize everything coming in? In this talk, our experts will share their knowledge to focus on How to Run Remote IT Desks (Lessons from the Front Lines)

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An Elite ServiceNow partner, Acorio is the largest pure-play ServiceNow consultancy in the world. Our commitment is to our clients, to inspire and guide them to realize immediate ROI and ensure long-term success along their entire ServiceNow journey. Focusing 100 percent on ServiceNow, Acorio serves Fortune 1000 and Global 2000 clients in multiple industries ranging from healthcare, financial services, manufacturing, to high tech and retail.