ServiceNow Roundtable Discussion: Measure Value Metrics

Presented by

Grant Pulver, Eric Lewis

About this talk

In this roundtable discussion, Acorio executives, Grant Pulver and Eric Lewis, will dive into how to strategically measure the value ServiceNow brings to your organization. During this talk, we'll dive into questions like: - How do you measure your process efficiency or process improvements? What metrics are you tracking or would like to track? - How do you measure if you are getting your value out of the ServiceNow Platform? Do you have your value position defined? What is value to you and how do you measure it? - How do you measure & monitor accountability within your organizations? Are people upholding their responsibilities? What metrics should you use to measure activities?

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An Elite ServiceNow partner, Acorio is the largest pure-play ServiceNow consultancy in the world. Our commitment is to our clients, to inspire and guide them to realize immediate ROI and ensure long-term success along their entire ServiceNow journey. Focusing 100 percent on ServiceNow, Acorio serves Fortune 1000 and Global 2000 clients in multiple industries ranging from healthcare, financial services, manufacturing, to high tech and retail.