ServiceNow Roundtable Discussion: Measure Value Metrics

In this roundtable discussion, Acorio executives, Grant Pulver and Eric Lewis, will dive into how to strategically measure the value ServiceNow brings to your organization. During this talk, we'll dive into questions like: - How do you measure your process efficiency or process improvements? What metrics are you tracking or would like to track? - How do you measure if you are getting your value out of the ServiceNow Platform? Do you have your value position defined? What is value to you and how do you measure it? - How do you measure & monitor accountability within your organizations? Are people upholding their responsibilities? What metrics should you use to measure activities?