COVID 19: Critical Communications Within Organisations

Presented by

Neil-Hedley Smith, AMBCI

About this talk

Join business continuity and incident management specialist, Neil Hedley Smith to learn how to leverage critical communications in times of crisis. As we build the “New Normal”, we have an opportunity to learn the lessons which the pandemic has taught us, one of which is the value of critical communication systems for businesses. Neil will discuss the impact of the pandemic, how communications have been central to the response and how to rebuild as a resilient organisation. He will also explore how senior professionals have an essential role in leading the communications strategy. An expert in emergency communication, mass communication, business continuity, critical event management, Neil worked with several international banks, supra-national policing organisations and international bodies.
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