M&O Excellence Series: CenturyLink’s insights from portfolio wide benchmarking w

Logo
Presented by

Lee Kirby, Uptime Institute - CTO and Kelly Sullivan, CenturyLink - Vice President, Global Data Center Operations

About this talk

In this webinar, Uptime Institute’s CTO, Lee Kirby, will discuss how the M&O Stamp of Approval measures operational effectiveness to determine quality of service, mitigate risk, and improve performance across a portfolio of data centers. As one of the world’s leading telecommunications and colocation providers, CenturyLink has unique perspective on global IT operations and the challenges of integrating multiple facilities into a unified operation with consistent standards. CenturyLink shares insights from working with Uptime Institute to benchmark and refine operations across their portfolio of 57 data center sites. With more than half of the sites now having gone through the review process and earning the distinguished M&O Stamp of Approval, CenturyLink’s Vice President, Global Data Center Operations, Kelly Sullivan, will discuss key lessons learned thus far and actions taken, at both the site and organizational level, that are driving the standard for excellence and ensuring consistency, performance, and delivery of mission critical services to its customers.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (127)
Subscribers (31911)
Uptime Institute is the Global Digital Infrastructure Authority, helping thousands of companies to optimize critical IT assets while managing costs, resources, and efficiency. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers – the backbone of the digital economy. With its Tier Standard and Certifications, Management & Operations reviews, SCIRA-FSI financial sector risk assessment, broad range of additional risk and performance assessments, Intelligence research services, and accredited training courses completed by over 10,000 data center professionals, Uptime is a trusted IT infrastructure partner for the world's leading enterprise companies. Uptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and Taipei. For more information, please visit www.uptimeinstitute.com.