Reduce Risks to Data Center Availability by Fixing Facilities Management Issues

Presented by

Mark Kempson, Technical Consultant, Uptime Institute

About this talk

Join Mark Kempson, Technical Consultant in Operational Excellence and discuss the importance of a maintenance management system to anticipate upcoming changes instead of reacting to them. Learn key principles to refine your data center operations and procedures to maintain a world class critical facility. What questions should you be asking about maintaining and managing your data center? •Are you making informed decisions on future updates, changes and maintenance? •Have you done a comprehensive high-level risk analysis? •Are you documenting and analyzing incidents? •Is your staff properly trained to effectively manage your assets? Topics include: •Path to data center operations excellence •Measuring operational effectiveness •Addressing common staff related deficiencies in training, organization and escalation process

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Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.