Reduce Risks to Data Center Availability by Fixing Facilities Management Issues

Presented by

Mark Kempson, Technical Consultant, Uptime Institute

About this talk

Join Mark Kempson, Technical Consultant in Operational Excellence and discuss the importance of a maintenance management system to anticipate upcoming changes instead of reacting to them. Learn key principles to refine your data center operations and procedures to maintain a world class critical facility. What questions should you be asking about maintaining and managing your data center? •Are you making informed decisions on future updates, changes and maintenance? •Have you done a comprehensive high-level risk analysis? •Are you documenting and analyzing incidents? •Is your staff properly trained to effectively manage your assets? Topics include: •Path to data center operations excellence •Measuring operational effectiveness •Addressing common staff related deficiencies in training, organization and escalation process
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Uptime Institute is the Global Digital Infrastructure Authority, helping thousands of companies to optimize critical IT assets while managing costs, resources, and efficiency. Uptime’s Tier Standard is the IT industry’s most trusted and adopted global standard for the design, construction, and operation of data centers – the backbone of the digital economy. With its Tier Standard and Certifications, Management & Operations reviews, SCIRA-FSI financial sector risk assessment, broad range of additional risk and performance assessments, Intelligence research services, and accredited training courses completed by over 10,000 data center professionals, Uptime is a trusted IT infrastructure partner for the world's leading enterprise companies. Uptime Institute is headquartered in New York, NY, with offices in London, Sao Paulo, Dubai, Riyadh, Singapore, and Taipei. For more information, please visit