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2018 Data Center Survey Results

The 8th Annual Uptime Institute Data Center Survey provides an overview of the major trends shaping IT infrastructure and strategy. Are you on top of what's happening in the industry? Find out what 900 data center operators and IT practitioners worldwide had to say.
Recorded Aug 22 2018 55 mins
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Presented by
Rhonda Ascierto, Vice President, Uptime Institute Research and Matt Stansberry, Vice President, Uptime Institute
Presentation preview: 2018 Data Center Survey Results

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  • Resolving Facilities Management Issues to Reduce Data Center Risks Aug 27 2020 4:00 pm UTC 60 mins
    Rich Van Loo, Vice President Facility Management Services; Ryan Orr, Training Program Director
    Join us for a lively discussion on how to better utilize your maintenance management system to anticipate upcoming changes instead of reacting to them. Learn key principles to refine your data center operations and procedures to maintain a world class critical facility. Topics also include the path to data center operations excellence, measuring operational effectiveness, and addressing common staff related deficiencies in training, organization and the escalation process.

    We will also cover what you should be asking now about maintaining and managing your data center as well as:
    •Are you making informed decisions on future updates, changes
    and maintenance?
    •Have you done a comprehensive high-level risk analysis?
    •Are you documenting and analyzing incidents?
    •Is your staff properly trained to effectively manage your assets?
  • Uptime Institute Global Data Center Survey 2020 (German) Aug 26 2020 2:00 pm UTC 60 mins
    Andy Lawrence, Executive Director of Research; Frank Zachmann, Sales Manager; Christian Beier, Consultant
    Die Ergebnisse der größten und wichtigsten Umfrage der Rechenzentrumsindustrie sind nun verfügbar. Seien Sie dabei: am 26. August 2020 um 17 Uhr (MEZ) diskutieren wir gemeinsam den 10. Uptime Institute Global Data Center Survey. Wir werden dabei aufzeigen, was Betreiber rund um den Globus in den Bereichen Effizienz, Resilienz, Workloads, Personal, Edge, Serverdichte sowie der Adaption neuer Technologien aktuell denken und tun sowie für die Zukunft planen.
  • Uptime Institute Global Data Center Survey 2020 Recorded: Jul 29 2020 62 mins
    Andy Lawrence, Executive Director of Research, Rhonda Ascierto, VP Research, Chris Brown, Chief Technical Officer
    The data center industry’s largest and most influential survey results are in. Join us on July 29th at 9:00 am Pacific time as we discuss the 10th Uptime Institute Global Data Center Survey. We’ll reveal what operators around the world are thinking, doing and planning in the areas of efficiency, resiliency, workload placement, staffing, edge, densities and new technology adoption.
  • Reducing Infrastructure Risk: The Essential Guide to Tier Certification Recorded: Jun 16 2020 61 mins
    Phil Collerton, CRO, Matt Stansberry, Vice President North America; Chris Brown, CTO
    How can you prepare your data center for the unknown? What are the most important steps to take for business continuity, even in a time of uncertainty? From design and construction to operations, this webinar will discuss how Tier Certification can help identify issues, reduce risk, and better enable you to plan ahead and be smart, creative and prepared for the next phase of normal and beyond.
  • The Critical Update - 2Q 2020 Recorded: May 20 2020 63 mins
    Andy Lawrence, Rhonda Ascierto, Chris Brown, Amber Villegas Williamson
    In this quarterly update webinar, the Uptime Institute team will discuss current developments in the field of mission-critical digital infrastructure. This will include critical pandemic planning and the path to “the New Normal” in operations, resiliency and outages, the current economics and prospects for the sector, the changing supply chain, and the role of automation in the years ahead.
  • COVID-19 & Las Instalaciones de Misión Crítica: Actualización & Q&A Recorded: Apr 28 2020 61 mins
    Amber Villegas Williamson, Juan Orozco, Daniel Aguirre, Eder Gallardo, Josue Ramirez
    Escuche lo último sobre cómo los operadores y propietarios de centros de datos y otras instalaciones de misión crítica son afectadas, y como están respondiendo a la pandemia COVID-19. Esta sesión incluirá una sesión ampliada de preguntas y respuestas (Q&A) y casos reales con expertos del Uptime Institute, en la que responderemos a preguntas en vivo y a algunas de las recibidas en las últimas tres semanas.
  • The Top 10 Best Practices for Data Center Operational Success Recorded: Apr 22 2020 55 mins
    Scott Good, Senior Consultant, Uptime Institute
    One of the most important factors in reducing downtime and the number of incidents caused by human error in a data center is to create tightly aligned and well-run teams that work with discipline and a consistent culture of teamwork and improvement. Creating a culture of operational efficiency is harder than it sounds and impacts all facets of any mission critical facility. This webinar will look at the 10 most important steps to take to build, support and put strong teams into action, including the ever-important hand-off to operations after construction of a data center and the role Tier Certification can play in the strategic execution of taking a new data center live.
  • COVID-19 & Mission Critical Infrastructure: Update & Q&A with Uptime Institute Recorded: Apr 14 2020 61 mins
    Andy Lawrence, Executive Director of Research; Fred Dickerman, Senior Consultant; Rich Van Loo, VP Facility Mgmt. Services
    Hear the latest on how operators and owners of mission critical infrastructure are affected by, and responding to the COVID-19 pandemic. This session will include an extended Q&A session with Uptime Institute experts, in which we respond to live questions and to some of those received over the past two weeks.
  • COVID-19: Minimizando el riesgo en las instalaciones de misión crítica Recorded: Mar 31 2020 59 mins
    Amber Villegas-Williamson, Technical Consultant/Consultora Técnica,Juan Orozco, Global Consultant/Consultora Global,Enrique H
    COVID-19 es declarada actualmente una pandemia ante la OMS, que trae muchos desafíos, en particular para las instalaciones de misión crítica. Este seminario web se presentará el estado actual de la respuesta de la industria de centro de datos, recomendaciones detalladas y posibles pasos siguientes. Nuestras recomendaciones se basan en retroalimentación y comentarios de los miembros de Uptime Institute Network, nuestro equipo de Uptime Intelligence y los consultores de Uptime Institute en los cinco continentes. A medida que el alcance de la pandemia se hace más evidente, muchos propietarios/operadores de centros de datos están buscando tomar precauciones adicionales para proteger sus instalaciones y operaciones. Te invitamos a obtener más información sobre las medidas a tomar para disminuir el impacto de Covid-19 y apoyar mejor a los clientes internos y externos.
  • COVID-19: Minimizing Critical Facility Risk Recorded: Mar 18 2020 61 mins
    Andy Lawrence, Executive Director of Research; Fred Dickerman, Senior Consultant, Uptime Institute
    COVID-19 is now a pandemic, bringing with it many challenges, particularly for mission-critical facilities. This webinar will discuss the current status of the data center industry's response, detailed recommendations and possible next steps. Our recommendations are based on feedback and comments from Uptime Institute Network members and clients, our Uptime Intelligence team and Uptime Institute consultants in five continents. Most data center owners/operators have contingency plans in place which can be quickly adapted to the challenges of the pandemic for the critical infrastructure industry. Join us to discuss and learn more on how to lessen the impact and better support your customers.
  • The Critical Update - 1Q 2020: Outages Analysis Update Recorded: Feb 19 2020 61 mins
    Andy Lawrence, Executive Director of Research, Uptime Institute; Rhonda Ascierto, Vice President Research, Uptime Institute;
    In this Critical Update webinar, Uptime Institute experts will present and discuss Uptime’s latest data on publicly reported outages in 2019 – causes, impacts and trends. We will discuss some of the bigger incidents in the past 12 months and consider what lessons may be learned, and how managers – and regulators – may respond.
  • The Edge: Mission Critical Computing Recorded: Jan 22 2020 55 mins
    Luca Beltramino, Senior Vice President, Global Programs, Uptime Institute
    Join us for a discussion about the growing opportunity to bring computing closer to both users and data for reasons of simplicity, quicker deployment and cost avoidance. We’ll explore what it takes to leverage this edge capacity in mission critical infrastructures as well as the key value and application drivers for these distributed deployments. In addition, we’ll demonstrate that the core requirements for mission-critical continue to apply regardless of deployment size, edge to core.
  • The Critical Update - 4Q 2019: Ten Data Center Industry Trends for 2020 Recorded: Dec 4 2019 60 mins
    Andy Lawrence - Exec. Director of Research, Rhonda Ascierto - VP of Research, Dr. Rabih Bashroush - Research Director
    Join us for a discussion of some of the top trends in data centers for 2020. We will examine an industry that is expanding confidently, especially at the edge, attracting new investors and increasingly embracing new technologies. But there are some challenges to be faced in the new year, especially in the areas of resiliency, staffing, environmental impact and energy use.

    What should stakeholders expect in 2020? And which innovations will make a difference? Which have been overstated? Is the challenge of distributed resiliency being solved, or is it getting worse?
  • Data Center Performance: An Operational Sustainability Discussion with PayPal Recorded: Nov 20 2019 54 mins
    Shawn Tugwell, Director of Data Center Architecture & Engineering at PayPal & Matt Stansberry, VP Sales at Uptime Institute
    While data center owners and operators regularly commission innovative new sites, full of cost-saving technologies and innovative new approaches, they still find themselves struggling with the ongoing performance and reliability of these sites due to the operational plans in place. Various levels of staffing and experience along with limited or inaccurate written process documentation results in inconsistent behaviors and service outages.

    Uptime Institute’s M&O Assessment is a way of directly measuring the operational effectiveness of the teams within the data center by focusing on behaviors within five “components” and dissecting each identified behavior to determine if that behavior meets the three principles of Operational Sustainability – Proactive, Practiced, and Informed.

    The PayPal Data Center Operations team in PHX01 is a seasoned team with years of experience but had never been assessed previously by Uptime Institute.

    This webinar will cover the need for operational excellence, discuss the steps needed to achieve this level of operational planning, and discuss strategies and results from a large publicly traded organization that has achieved management and operations awards.
  • Assuring Digital Resilience and Performance: A Discussion with T Systems & PQC Recorded: Oct 23 2019 62 mins
    Rafael Serrano Gonzalez - Uptime Institute, Ferran Ferrandis - T-Systems Iberia and Garceran Rojas - PQC
    Join us to hear a discussion from customer T Systems, the corporate customers unit of Deutsche Telekom operating information and communication technology systems, along with engineering and power quality experts PQC, on why they pursued Tier III Certification of Constructed Facility, their learnings from the assessment process and the continuing value derived from the Tier Standard and Certification. Topics also include the alignment between business requirements and the expected performance of each of the platforms supported and what this means for business.
  • Uptime Institute Intelligence: The Critical Update 3Q 2019 Recorded: Sep 12 2019 61 mins
    Andy Lawrence - Executive Director, Chris Brown - CTO, Rhonda Ascierto - VP of Research, Rabih Bashroush - Research Director
    In this quarterly update webinar, Uptime Institute executives discuss developments in the field of mission-critical digital infrastructure. Among the topics are: recent outages; legislation for resiliency; renewable energy advances; fuel cells; why some cities are banning new data centers; cloud build out; and how suppliers see the Data Center industry.
  • Quantifying Risk in Today’s Computing Infrastructures Recorded: Aug 21 2019 62 mins
    Vincent Rais, Director of Resiliency Services, Uptime Institute and Todd Traver, Vice President, IT Optimization and Strategy
    The complexity of today’s hybrid environments increases risk – what do you need to look for?

    Despite the promised simplicity provided by the cloud and other technologies, the majority of IT loads still run inside enterprise data centers, leading to challenges in managing workloads across the hybrid architectures emerging between these facilities and the cloud. We’ll discuss what we are seeing, along with the challenges, focus areas and important critical success factors necessary to reduce risk and provide resiliency and uninterrupted application availability.
  • The Strategic Need for Operational Focus in the Data Center Recorded: Jul 24 2019 56 mins
    Rich Van Loo, VP - Facilities Management Services and Scott Good, Senior Consultant
    Even the best designed, fully commissioned and fault tolerant data centers can and will fail, if operational processes and procedures are not well documented and closely followed. In addition, the complexity of today’s data center infrastructure and control systems make facilities operations increasingly difficult to execute flawlessly.

    To provide error-free facilities operations, there are many critical infrastructure activities that need to be executed, day in and day out. And, due to complexity, preventable operational errors continue to be the predominant source of data center facilities outages.

    This webinar will discuss critical facilities operations areas for focus along with lessons learned from hundreds of M&O (management and operations) reviews conducted around the globe.
  • Uptime Institute Intelligence: The Critical Update - 2Q 2019 Recorded: Jun 19 2019 61 mins
    Andy Lawrence - Executive Director of Research, Rhonda Ascierto - VP of Research, Christopher Brown - Chief Technical Officer
    In this quarterly update webinar, Uptime Institute Intelligence and technology executives discuss developments in the field of mission-critical digital infrastructure. Among the topics are recent outages; cloud expenditure; fuel cells and datacenters; the technology “cold war”; and climate change and infrastructure.
  • Uptime Institute 2019 Data Center Industry Survey Results Recorded: May 29 2019 61 mins
    Andy Lawrence - Executive Director of Research, Rhonda Ascierto - VP of Research, Christopher Brown - Chief Technical Officer
    The data center industry’s largest and most influential survey results are in. Join us May 29th at 9:00 AM Pacific time to see what’s trending. Are data centers getting more efficient? How are outages changing? What proportion of workloads are running in the cloud? Will rack density rise at last?
The Global Data Center Authority
Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, FORCSS® methodology, and Efficient IT Stamp of Approval.

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  • Title: 2018 Data Center Survey Results
  • Live at: Aug 22 2018 3:00 pm
  • Presented by: Rhonda Ascierto, Vice President, Uptime Institute Research and Matt Stansberry, Vice President, Uptime Institute
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