Understanding Hybrid Resiliency for Business Service Delivery

While data center owners and operators regularly commission innovative new sites, full of cost-saving technologies and innovative new approaches, they still find themselves struggling with the ongoing performance and reliability of these sites due to the operational plans in place. Various levels of staffing and experience along with limited or inaccurate written process documentation results in inconsistent behaviors and service outages.

Uptime Institute’s M&O Assessment is a way of directly measuring the operational effectiveness of the teams within the data center by focusing on behaviors within five “components” and dissecting each identified behavior to determine if that behavior meets the three principles of Operational Sustainability – Proactive, Practiced, and Informed.

The PayPal Data Center Operations team in PHX01 is a seasoned team with years of experience but had never been assessed previously by Uptime Institute.

This webinar will cover the need for operational excellence, discuss the steps needed to achieve this level of operational planning, and discuss strategies and results from a large publicly traded organization that has achieved management and operations awards.

Join us to hear a discussion from customer T Systems, the corporate customers unit of Deutsche Telekom operating information and communication technology systems, along with engineering and power quality experts PQC, on why they pursued Tier III Certification of Constructed Facility, their learnings from the assessment process and the continuing value derived from the Tier Standard and Certification. Topics also include the alignment between business requirements and the expected performance of each of the platforms supported and what this means for business.

In this quarterly update webinar, Uptime Institute executives discuss developments in the field of mission-critical digital infrastructure. Among the topics are: recent outages; legislation for resiliency; renewable energy advances; fuel cells; why some cities are banning new data centers; cloud build out; and how suppliers see the Data Center industry.

The complexity of today’s hybrid environments increases risk – what do you need to look for?

Despite the promised simplicity provided by the cloud and other technologies, the majority of IT loads still run inside enterprise data centers, leading to challenges in managing workloads across the hybrid architectures emerging between these facilities and the cloud. We’ll discuss what we are seeing, along with the challenges, focus areas and important critical success factors necessary to reduce risk and provide resiliency and uninterrupted application availability.

Even the best designed, fully commissioned and fault tolerant data centers can and will fail, if operational processes and procedures are not well documented and closely followed. In addition, the complexity of today’s data center infrastructure and control systems make facilities operations increasingly difficult to execute flawlessly.

To provide error-free facilities operations, there are many critical infrastructure activities that need to be executed, day in and day out. And, due to complexity, preventable operational errors continue to be the predominant source of data center facilities outages.

This webinar will discuss critical facilities operations areas for focus along with lessons learned from hundreds of M&O (management and operations) reviews conducted around the globe.

In this quarterly update webinar, Uptime Institute Intelligence and technology executives discuss developments in the field of mission-critical digital infrastructure. Among the topics are recent outages; cloud expenditure; fuel cells and datacenters; the technology “cold war”; and climate change and infrastructure.

The data center industry’s largest and most influential survey results are in. Join us May 29th at 9:00 AM Pacific time to see what’s trending. Are data centers getting more efficient? How are outages changing? What proportion of workloads are running in the cloud? Will rack density rise at last?

Understand the critical areas required to provide resilient applications and data across a multi-site hybrid environment.

Smart energy is a trending concept in a field crowded with competing and complementary terms, technologies, and approaches – but has the business case yet been made? Andy Lawrence will share his views on where this technology segment is headed.

In this quarterly update webinar on February 27th, Uptime Institute Intelligence and technology executives discuss developments in the field of mission-critical digital infrastructure. Among the topics are hyperscale expansion, AWS’s Outpost, information security, and some big recent outages.

Members of Uptime Institute’s executive team discuss the newest findings about data center outages, including trends in causes and types, along with strategies for reducing the number and impact of outages.

Join the Uptime Institute Research team on November 28th as they discuss recent developments and research findings spanning outages, innovation, new services, and industry news. This is the first of a quarterly series.

Whether you are considering an expansion of existing facilities, consolidation of multiple data center sites, or an acquisition or divestiture of data center assets, this session will cover some key points to mitigate risk, identify the infrastructure and operational health of assets, management and operations, lifecycle considerations, and the overall resiliency of key data center assets.

How do you ensure your data center staffing plan meets your business's performance and risk requirements? And at the same time, how do you keep growing and challenging your employees to retain key staff? Are you creating a successful culture of continuous improvement as well as a place your employees want to be?

The 8th Annual Uptime Institute Data Center Survey provides an overview of the major trends shaping IT infrastructure and strategy. Are you on top of what's happening in the industry? Find out what 900 data center operators and IT practitioners worldwide had to say.

How do you ensure your staffing plan meets your business's performance and risk requirements? Do you have an appropriate training program to drive a culture of continuous improvement? How can you evaluate and enhance your training program to ensure continuity of expertise, and retain key employees?

This session will cover the growing trend to bring full-fledged computing closer to users, creating a distributed computing function to deliver critical business services. Key discussion points include the need for mission critical resiliency at the edge and how the industry is responding to this need with new hybrid resiliency strategies.

NOTE: We experienced audio issues during the Q&A portion of the presentation. We captured the questions and answered them in the PDF file available under "Attachments" tab when you start viewing the webinar recording.

Whether it's blockchain and the cloud, or electric autonomous vehicles or IoT, more data centers are going to need ever more power at a time when electric grids are becoming less stable. Is this a fair view? What are the facts? We’ll look at the reality, timeframes, and potential courses of action led by Andy Lawrence, Executive Director of Uptime Institute Research with guest presenter, Professor Rabih Bashroush of University of East London.

This webinar is part of BrightTALK's Ask the Expert Series.

Join Christopher Brown, CTO of Uptime Institute and Kelly Harris, Senior Content Manager at BrightTALK, as they take a technical deep dive into data center infrastructure management in 2018.

Chris will answer questions related to trends from the field:

- What really makes a well-run data center?
- The changes we are seeing in the industry
- What Tier level do I need for my data center(s)?
- What can you tell us about the typical issues we see every day?
- What are the challenges ahead for data centers?

Audience members are encourage to send questions to the expert which will be answered during the live session.