Annual Outage Analysis 2021 - Causes and Impacts

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Presented by

Andy Lawrence, Executive Director of Research; Rhonda Ascierto, Vice President Research; Chris Brown, Chief Technical Officer

About this talk

The impact and cost of outages is growing, and remains a major industry concern in spite of improving technology and better management of availability. Join us for a lively discussion about the changing causes of outages - from software and IT configuration issues, network and power issues, and human error. We will also cover innovation and investment in cloud-based and distributed resiliency which may have helped reduce the impact of site-level failures, but possibly introduced error-prone complexity as well.
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