The Digital Bank: How to Deliver a Great Customer Experience

Presented by

Adam Hernandez, Sr. Account Executive, Financial Solutions

About this talk

According to a PWC study, “two in five customers leave banks after a bad experience”. And 45% of these will discourage others from using their former bank which makes a great customer experience a crucial competitive advantage. Customers are switching to banks that allow them to interact digitally at the branch and on the go. These new Digital Banks will lead the way, deliver excellent customer experience, and thrive in this digital decade. Find out how DocuSign can you help you eliminate paper from your processes and join the digital age. From account openings to servicing and new product sales – DocuSign helps keep the process digital so you can focus on what matters most: the customer. Watch this webinar to learn how DocuSign can help you: - Streamline customer/member on-boarding - Provide anytime, anywhere access via mobile devices - Meet ever-evolving compliance requirements - Provide a great customer experience!

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