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In Conversation with Luke Haile

ACR News In Conversation with winner of the 2021 ACR News Trainee Award Luke Haile of Lightfoot Defence. Luke will be talking about his experiences as an apprentice, hopes and aspirations within the refrigeration industry.
Recorded Jul 15 2021 12 mins
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Presented by
Lynn Sencicle, Managing Editor, ACR News
Presentation preview: In Conversation with Luke Haile

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  • The Growth of Digital Payments in Vending Recorded: Sep 22 2021 62 mins
    Caroline Jeanneau / Darren Anderson / David Llewellyn
    As we emerge from a challenging period for the sector, vending players are innovating to keep pace with increased consumer demand and expectations.

    More than ever, vending operators must engage customers while also enhancing their operational efficiency. That’s why, to meet both the operators and shoppers’ expectations, and better respond to new vending challenges, there are solutions that enable merchants to provide their customers with the payment methods they prefer.

    Speaking on the webinar will be:
    • Caroline Jeanneau, Head of Vending Offer, GSV at Worldline
    • Darren Anderson, Business Development Manager Self-Service, GSV at Worldline
    • David Llewellyn, Chief Executive of the AVA: The Vending & Automated Retail Association

    In this webinar, Worldline will explore:

    • The impact of COVID-19 on the sector
    • The shift to touchless commerce and payment trends over the last 12 months
    • How payments are bringing new experiences to Vending Companies
    • 2021 and beyond - what are the challenges to overcome?
  • AI at the Edge: Machine Learning in Embedded Systems Recorded: Sep 21 2021 40 mins
    Andreas Burghart, Senior Product Manager; Digi International
    There is an explosion of interest in adding artificial intelligence (AI) and machine learning (ML) capabilities to embedded systems. But how can you take advantage of the most promising opportunities in AI and ML? In this webinar, Digi cuts through the hype and discusses real-world benefits, applications and use cases. You’ll get an overview of available hardware and software development tools, and a practical guide for getting started with AI at the Edge.

    In this informative, one-hour webinar, you’ll learn:
    • Why AI and ML are especially beneficial in edge computing environments
    • How Google’s new Coral AI toolkit can be used in products based on the Digi ConnectCore® 8M Mini system-on-module (SOM)
    • How voice recognition capabilities broaden the appeal and marketability of new products, and how to include them in your design
    • How the choice of SOM can affect the scalability of new product designs
    • How the Digi ConnectCore® portfolio lets you choose the capabilities — and the price point — to fit your needs

    We will also discuss the growing range of use cases and applications where new AI and ML capabilities will be important differentiators in the most successful product designs.
  • Prioritising Health in our Schools with the WELL Health-Safety Rating Recorded: Sep 20 2021 60 mins
    Angela Spangler, Director of Market Development, International WELL Building Institute
    School leaders are working around the clock to provide healthy, safe learning environments as the nation recovers from the devastating impacts of COVID-19.The WELL Health-Safety Rating is helping schools re-open the right way. It is designed to empower school leaders by providing a seamless experience backed by evidence-based solutions as well as third-party verification.

    Angela Spangler, Director of Market Development at IWBI, will share emerging innovations and research regarding how we can design and update school buildings specifically to support the health and well-being of students, teachers, staff and visitors. Topics will include an introduction to the WELL Building Standard highlighting key Strategies within WELL to support in the fight against COVID-19, an introduction to the latest WELL Health-Safety Rating for schools, and lessons learned from school leaders around the world. who are already using the rating to support their schools and districts’ reopening plans.

    Join us to learn how this critical, efficient and cost-effective solution for school leaders is providing the tools and resources they need to independently verify their buildings over the summer months so they are ready for the new school year.
  • Unanticipated Legal Vulnerabilities that Linger from the Pandemic Recorded: Jul 28 2021 57 mins
    Greg Brower, Chief Compliance Officer for Wynn Resorts
    We've passed the one-year mark of the COVID-19 pandemic, yet organizations within global gaming continue to confront a wide range of legal concerns and situations that arose during the past year's unprecedented shutdowns, lockdowns and restrictions. Functioning in a constantly shifting reality where legal experts still face heightened cyber/data privacy threats caused by remote work, must consider adjusting business interruption insurance policies and rarely-used force majeure clauses, implement new rules and policies for work environments and interactions with customers and more, the pandemic has both revealed numerous areas of risk that have changed the way many gaming companies operate and has created a level of uncertainty of what additional risks the future might reveal. This session will begin by evaluating several new best practices that have emerged as a result and discuss how industry can better prepare for the future and the threat of another similar situation.
  • Focusing on Patient-centricity for the Future of Pharma Recorded: Jul 21 2021 63 mins
    Mark Doyle, co-founder of The Method and creator of A Life in a Day
    In healthcare, the patient voice is arguably the most important. Services and care work best when a person’s needs are fully met and they feel heard, respected and valued.

    Patient-centred care is widely seen as a leading bastion of quality care, building trust and empathy between healthcare professionals and patients and subsequently delivering better health outcomes. But the pharma industry also has a role to play.

    In this webinar, Mark Doyle, creator of A Life in a Day, an award-winning and immersive learning and development programme for healthcare and pharma professionals, will discuss the business gains that can be achieved by embedding patient-centricity into your company’s culture, how we have seen increased empathy support the patient-centric goals of our clients, and how A Life in a Day turns traditional training methods on their head to deliver immersive L&D experiences that inspire behaviour change for lasting impact.
  • In Conversation with Luke Haile Recorded: Jul 15 2021 12 mins
    Lynn Sencicle, Managing Editor, ACR News
    ACR News In Conversation with winner of the 2021 ACR News Trainee Award Luke Haile of Lightfoot Defence. Luke will be talking about his experiences as an apprentice, hopes and aspirations within the refrigeration industry.
  • ACR News In Conversation with David Frise Recorded: Jul 1 2021 20 mins
    Lynn Sencicle, Managing Editor, ACR News
    ACR News chats with BESA chief executive David Frise about the newly formed engineering services alliance Actuate UK - what Actuate is, it's goals and how it will help those in the acr industry.
  • ACR News in conversation with Mike Creamer Recorded: Jun 17 2021 13 mins
    Lynn Sencicle, Managing Editor, ACR News
    A one-to-one conversation with President of the Institute of Refrigeration (IOR), Chairman of the Air Conditioning and Refrigeration Industry Board (ACRIB) and Director of Engineering at Business Edge, Mike Creamer.

    Mike will be talking about the working groups of the IOR and what they're doing for the Industry, updates from ACRIB and how COVID-19 has affected training, particularly with regards to flammables and CO2.
  • Retirement Planning Recorded: Jun 16 2021 61 mins
    Jamie McPhilips, Area Manager at Wesleyan Financial Services
    Schools in England are facing a ‘retirement rush’ as their most senior and experienced teachers bring forward their retirement plans amid the pressures of the pandemic – despite many lacking confidence that they are financially ready for retirement.
    Even if they’re not considering early retirement, it is essential that teachers take the time to assess their own finances, understand what options they have available and put a plan in place so that they are in the strongest possible position when the day eventually comes.
    Wesleyan Financial Services, specialist provider of financial planning advice, are hosting a free to attend on-line retirement planning webinar on Wednesday 16th June, 6pm - 7pm.

    Whether retirement is still someway off, or on the immediate horizon, this webinar might just be one of the most valuable classes you’ll ever attend.
    Designed specifically for teaching staff aged 45-64, these free-to-attend webinars can help answer all the retirement questions you might be asking yourself.

    ► How can I maximise my retirement income?
    ► Can I afford to retire early?
    ► What are the choices offered by pension freedoms

    The session will be led by Jamie McPhilips, Area Manager at Wesleyan Financial Services, who understand the unique financial needs of teachers. Wesleyan’s specialist financial consultants can offer advice at every stage of your savings journey, from setting targets through to reviewing your pension savings. You’ll be given plenty of opportunity to ask questions and discuss your own goals, aspirations and circumstances.
  • The Future of Online Gaming Opportunities in North America Recorded: Jun 16 2021 64 mins
    Moderated by Frank DiGiacomo, Partner, Duane Morris
    Since the US Court of Appeals for the First Circuit upheld a lower court decision allowing the continuation of online lottery ticket sales, determining that these sales do not violate the 1961 Wire Act and setting aside a Department of Justice 2018 Wire Act Opinion that created widespread confusion about the future of online gaming, much speculation has circled around future opportunities for online gaming expansion throughout North America. This decision, coupled with an increase in potential online and sports betting legislation arising out of the ongoing COVID-19 pandemic’s impact on gaming industry revenues and related state taxes, has paved the way for a rapid expansion of all forms of online wagering, creating numerous opportunities for existing and new entrants into the market.

    Featuring experts from the online, land-based and online content and technology provider sectors, this panel will provide an up-to-date look at the current state of online wagering throughout North America, will explore the pending opportunities being discussed in state legislatures across the country, and evaluate what the future online gaming space might entail.
  • ACR News In Conversation with Peter Dinnage Recorded: Jun 3 2021 30 mins
    Lynn Sencicle, Managing Editor, ACR News
    ACR News in conversation with Climalife technical director Peter Dinnage. We will be discussing the evolution of refrigerants, how and why we've come to where we are now and what the future of refrigerants might look like.
  • ACR News in conversation with Steve Gill Recorded: May 20 2021 21 mins
    Lynn Sencicle, Managing Editor, ACR News
    In conversation with refrigeration consultant, World Refrigeration Day secretariat and past president of the IOR, Steve Gill. We will be discussing diversity and inclusivity in the industry from STEMazing and dyslexia to World Refrigeration Day and beyond.
  • Making the most of your Teachers' Pension Scheme Benefits Recorded: May 6 2021 46 mins
    Mark Ormerod, Area Manager at Wesleyan Financial Services
    Wesleyan Financial Services, specialist provider of financial planning advice, are hosting a free to attend online retirement planning webinar on Thursday 6th May 6 - 7pm.

    Whether retirement is still some way off, or on the immediate horizon, this webinar might just be one of the most valuable classes you’ll ever attend.

    Designed specifically for teaching staff aged 45-64, these free-to-attend webinars can help answer all the retirement questions you might be asking yourself:

    • What are the benefits available to me and my loved ones from the Teachers’ Pension Scheme?
    • What strategies are there for ensuring I maximise my retirement income?
    • Is early retirement an option for me?
  • Why the cloud offers Higher Education a new beginning Recorded: May 4 2021 36 mins
    Robert Smith, Product Manager - Security: Maintel (plus further speakers)
    The student experience is rapidly becoming more akin to a commercial customer experience, internal departments are becoming siloed, and over the past year more people than ever – both employees and students alike have relied on remote network access and the technology to allow us to do this in order to stay connected.

    Maintel, together with Extreme, will be exploring how cloud technology can help to transform the higher education experience and student journey; from improved student communications, to digital signage, and even better cross-campus-department collaboration.

    As we edge towards the end of lockdown, we can develop and refine those strategies to resume our digital transformation journeys. Reviewing existing architectures and moving away from static networks toward a more agile cloud-based system, is the first step in this journey in providing you with agility, helping to overcome key challenges such as:

    • Retaining students and supporting their wellbeing
    • Commercial Flexibility: the ability to adapt with changing student requirements
    • Innovation: Utilising location-based applications to help students navigate around campus and enhance their overall learning experience

    Robert Smith, Product Manager - Security: Maintel,
    Gem James – Head of Education: Extreme Networks,
    Robert Wright - Sales Engineering Manager – Partners: Extreme Networks,
    Fraser Sutherland, Head of Education and Government: Maintel

    Join us on 4th May at 11.00am for a live panel discussion where we will discuss these topics and answer any questions you might have.
  • Bridging the Cybersecurity Gap in Education Recorded: Apr 22 2021 52 mins
    James Musk, Public Sector Sales Director at SonicWall
    More students. Dispersed classrooms. Constrained resources. Regulatory drivers. Reduced budgets. Schools are faced with more network, mobility and security challenges than ever before — all while cyber threats grow more advanced by the day. To deliver safe in-class and distance-learning experiences to a growing student population, schools need to secure wireless networks, cloud apps and endpoints while stretching budgets.

    Join this webinar to understand the top cybersecurity challenges faced by schools post pandemic and how you can address them, with insights from cybersecurity industry experts and University College School’s Head of IT, Nik Cragg.

    Joining Nik on the webinar will be;

    James Musk, Public Sector Sales Director, SonicWall
    Alex Michael, Sales Engineering Manager North EMEA, SonicWall

    Discussion Topics will include:
    • The Threat Landscape
    • Secure Remote Access
    • Cloud Transition
    • Cloud App Security
  • The solution to secondary education: The IB Middle Years Programme Recorded: Mar 25 2021 85 mins
    Dr Peter Fidczuk, the UK Development and Recognition Manager at the IB
    Learn about what benefits the International Baccalaureate’s (IB) Middle Years Programme (MYP) has on students and teachers in a free webinar on 25 March presented by Dr Peter Fidczuk, UK Development and Recognition Manager at the IB; in partnership with Education Today.

    School representatives joining Peter and sharing their perspectives on implementing and teaching the MYP in a UK state school vs a private international school are:

    • Mike Gore, Head of Wilmington Academy in the UK

    The session will also cover:
    • An introduction to the MYP and how it works
    • How the programme complements the Ofsted framework
    • An introduction to the MYP eAssessment

    Developing independent learners through its inquiry-based approach to learning and teaching, the MYP, coupled with the IB’s philosophy and learner profile, can ensure that students are better prepared for further education and life beyond the school gates. The programme can be taught in several formats of two, three, four or the full five years to suit each school context.

    Register your place to find out why the MYP is a curriculum that can give your school a sense of purpose.
  • A better business in 2021: Upskill your teams and strive for success Recorded: Feb 12 2021 55 mins
    Jack Cheeseman, ERT Editor
    With Rosie Clarke, Product Training Manager, Miele GB and Paul Laville, Managing Director, T21 Group

    Consumer shopping habits have changed drastically and retailers have had to adapt. With new ways of selling comes different requirements for training. Paul and Rosie will chat to Jack Cheeseman about how retailers can stay on the ball during such challenging times to get the most out of their staff in order to capitalise on every sale they receive, in store or online.
  • Creating safer products in the home Recorded: Feb 11 2021 42 mins
    Martyn Allen, Technical Director at Electrical Safety First
    Creating safer products in the home
    With Martyn Allen, Technical Director at Electrical Safety First

    Part of ERT magazine's Turning Point Live!

    Following the previous Thursday session about kitchen installations, Martyn will be speaking about some of the safety issues electrical retailers need to be aware of to provide a great service to their customers. The kitchen is the hub of the home – and also the largest load centre with many appliances – and therefore the highest risk in terms of fires; Martyn will explain why there’s a crucial need for competent installation and certification and also product registration.
  • Selling fitted kitchens – is it for me? Recorded: Feb 11 2021 54 mins
    Jack Cheeseman, ERT Editor
    With Bill Miller, Managing Director, The Kitchen and Bathroom Buying Group (KBBG), Lyn Knight, Managing Director, Abbey Appliances, and Matthew Todd, Partner at Herbert Todd & Son.

    In order to secure an extra revenue stream, many electrical retailers are starting to offer kitchen furniture and fully-fitted kitchens wrapped around home appliances. Bill will speak about making this move and whether it’s right for your business; he will review the key things to consider and look at the main benefits of this additional in-store service. Bill will also be joined by retailers Lyn Knight and Matthew Todd, who will discuss their first-hand experiences introducing their own kitchen showrooms.
  • Retail revival: How to embrace the uncertain year ahead Recorded: Feb 10 2021 48 mins
    Jack Cheeseman, ERT Editor
    With Daniel Todaro, Managing Director, Gekko Field Marketing

    Daniel will be chatting with ERT Editor, Jack Cheeseman, about the coming year’s trends for retail and how to continue trading with social distancing measures still in place. They’ll be discussing how retailers can reach their customers in the absence of experiential events and promotions and how virtual engagement could be the answer to safer shopping during these uncertain times.
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  • Live at: Jul 15 2021 2:00 pm
  • Presented by: Lynn Sencicle, Managing Editor, ACR News
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