Introduction to the Financial Ombudsman Service

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Innovate Finance

About this talk

This session will provide an introduction to how the Financial Ombudsman Service operates, an overview of how organisations interact with it and how we handle complaints referred to our service. It will be delivered by John Wightman and Sarah Conway, two experienced Ombudsman Leaders at the Financial Ombudsman who specialise in consumer credit. There will be an opportunity to ask questions towards the end. Speakers: John Wightman, Ombudsman Leader, Financial Ombudsman Service Sarah Conway, Ombudsman Leader, Financial Ombudsman Service
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Innovate Finance, the independent membership based industry organisation that aims to advance the UK’s standing as a global leader in FinTech and BrightTALK have teamed up to bring the latest debates, trends and thought leadership in financial technology.