Exceeding Customer Expectations Webcast

Presented by

Jason Cass (CEO, The Insurance Alliance), Joey Giangola (Broker, Giangola Insurance) and Douglas Mohr, VP Solution Consulting

About this talk

Customer expectations are evolving as quickly as the digital technology they use every day. For example, most people expect to provide and receive information on their mobile device, they want to comparison shop before they buy and they expect a 24/7 connection with their agency. Do you know where to start so you don't get lost along the way? Staying competitive in this rapidly changing era requires a focus on the customer experience like never before. In this webinar, you’ll learn about the tools you need to help your agency adapt to the times.

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Vertafore offers the broadest and most adaptable technology solutions to better prepare the insurance industry for digital disruption. The Vertafore product line is built on a platform, empowering customers and other solution providers to adapt and thrive as the market changes. Vertafore’s platform features fast innovation, partnerships with the best technology companies, and customizable solutions to help companies remain independent during a time of industry disruption. As the leader in modern insurance technology with the largest customer base in the industry, Vertafore connects every point of the distribution channel, from agencies and carriers to MGAs, MGUs, and state governments.