Why Digital Business Automation is vital to the Customer Experience
As businesses strive to transform in order to survive and thrive in the digital age, digital initiatives have become increasingly focused on the customer experience (CX) rather than more traditional goals of efficiency and cost reduction.
So what does this mean for those tasked with delivering digital innovation and applications to the business? It means re-thinking operational models to connect employees, processes and devices with personalized and contextualized information – all to better serve customers.
Join Bizagi and guest speaker Rob Koplowitz, VP and Principal Analyst at Forrester Research as they discuss how today’s digital platform technologies can support these goals.
Register now to join the discussion on questions like:
-What does digital transformation mean for traditional businesses?
-Why is the shift from cost efficiency to customer experience so important?
-How can digital platforms help you improve the customer experience?
-Important strategies for delivering business applications faster in 2017
Who should attend: Digital Transformation Leaders, Application Development Leaders, IT and Business Process Professionals.
About Rob Koplowitz
Rob’s research focuses on business process management as well as artificial intelligence and cognitive computing.
Rob returns to Forrester after leading IBM’s strategy for integrating Watson into the company’s collaboration services. Rob brings many years of experience in enterprise software consulting, product marketing, product management, and strategy.
RecordedFeb 28 201761 mins
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Craig Le Clair, Forrester; Brandon Brown, UiPath; Nitish Pargal, Bizagi
We all know that automation is critical to digital transformation. But what is the difference between BPM / DPA and RPA technologies? How do they fit together?
Join Bizagi, a leading provider of Digital Process Automation, and UiPath, the leading global enterprise Robotic Process Automation (RPA) company, for practical advice about how these technologies combine to help you enable enterprise-wide digital transformation.
Register now for important insights into:
o What automation really means for the future of your human workforce
o Why companies that have invested in RPA also need broader and deeper process orchestration
o How organizations using BPM / DPA technologies can unlock greater efficiencies by adding in RPA
The webinar will be hosted by Bizagi’s Nitish Pargal, Brandon Brown of UiPath and our guest speaker Craig Le Clair – VP and Principal Analyst at Forrester Research.
How do you introduce Blockchain technology into your business? Watch and learn how to orchestrate Blockchain and Bizagi in minutes utilizing our Global Xchange, an extensive set of free ready-to-use connectors, widgets and process templates available when you want it.
Watch now to learn:
•Real examples of how Blockchain is revolutionizing modern businesses
•A live demonstration of how to build and run a Bizagi application using Blockchain
•Our most popular ready to download Xchange connectors, widgets and process templates.
Victor Claverie, Monica Di Paolo - Fibercorp, Personal y Telecom
Webinar dirigido al sector de Telecomunicaciones donde contamos con la participación de Mónica Di Paolo Gerente de Proyectos, Procesos y Tecnología, Victor Claverie Jefe de Implementaciones Corporativas de FiberCorp, Personal y Telecom. Quienes a través de su experiencia nos contaron los retos de la Transformación Digital en el Sector de Telecomunicaciones y cómo superarlos.
Watch and learn how to use the powerful Bizagi business rules engine to define and manage your complex business rules easily and intuitively.
Watch now to learn how Bizagi can help you:
- Define expressions controlling the process sequence
- Create, edit and delete rules controlling process flow, validations and calculations
- Manage the user interface to highlight form controls
- Define conditions to allocate users to tasks
Are your processes compliant by design? Watch this webinar hosted by AgFirst, the largest agricultural lending organization in the United States.
Watch now or block some time later today to hear Kevin Backus and Chris Miller explain how they use Bizagi to design and automate critical processes with compliance in mind.
You’ll learn how automated workflows redefined their operations by:
-Using processes as a common language for companywide transparency
-Easily staying compliant by adopting a compliance-first approach
-Creating agile processes for reacting to changing compliance requirements
Watch now and learn how to use the Bizagi Reporting and Analytics platform that allows you to monitor and continuously optimize business processes.
Learn how Bizagi can help you:
- Interpret historical and real-time information through graphical tools
- Turn process information into business strategy
- Support your mobile workforce with process analytics wherever they need them
Digital disruption has come to insurance. And it’s being driven by digitally-empowered customers. Insurers need to adopt business and operating models that are more customer-focused, more collaborative, and more responsive in order to compete with the insurtech digital upstarts.
Join this webinar to hear Oliwia Berdak of Forrester Research and insurance transformation expert Sean Hull, who has worked with the likes of Allianz and Accenture, share practical advice on how to deliver a compelling digital customer experience, including:
-Selecting where best to start your digital transformation journey
-How to continually adapt and change in response to customer demands
-Learning from, rather than being threatened by, the digital native competitor
Who should attend: Digital Technology Leaders, Application Development Leaders, IT, Business and Process Professionals from across Insurance sectors
Watch a demonstration and learn how using Bizagi Live Processes can help improve day to day business operations, build processes right from within your browser. and quickly implement new applications for any business need.
Discover how creating an agile culture enables you not only to deliver digital solutions fast, but also to make sure that they return results – including huge financial savings and complete project payback in 2 months or less
Join this webinar hosted by Bizagi Customer Travelport, a travel commerce platform connecting the world’s leading B2B travel providers with pioneering B2B payment solutions. We’ll discuss how agility has radically redefined the way Travelport operates by:
- Creating a culture of collaboration and experimentation
- Shining a light on the simplification of critical processes
- Delivering rapid results that demonstrate digital transformation
Who should attend: Digital Technology Leaders, Application Development Leaders, IT, Business and Process Professionals.
For Digital and operational leaders, there’s a tension between the demand for agility and the pressure to maintain compliance with global regulations. How can you reconcile these competing corporate goals?
Learn from the experience of Cofco International for practical advice on:
- The critical role of agility in global digital operations
- Why digital agility is essential to regulatory compliance
- How to create digital solutions fast in an agile culture
Who should attend? Digital Technology leaders, Application Development Leaders, IT, Business and Process Professionals.
Gain practical insights from experts on the critical role of agility in digital transformation. In this session, we will discuss how conservative and low risk cultures can be quickly replacing agile methodologies and rapid experimentation.
But how? Join us hear from a seasoned panel of Digital Agility experts including Rob Koplowitz (Forrester Research - Principal Analyst), Gustavo Gomez (Bizagi - CEO), Rui Dinis (Director of Finance and Administration – Manpower) as we answer questions including:
•Where should change come from, top down or the ground up?
•What are the biggest barriers to building agile momentum
•What results have agile solutions delivered for Manpower Group?
Who should attend: Digital Technology leaders, Application Development Leaders, IT, Business and Process professionals
Learn how to use Bizagi to build highly personalised processes to meet your customer needs.
Watch now to learn how Bizagi can help you:
•Use data, content and context to enable organizations to quickly define smart and unique offerings.
•Easily define context for a product or service.
•Create highly personalised services with no coding needed.
Watch a demonstration of an end-to-end loan application built with Bizagi. See how you can deliver a seamless customer experience across multiple channels – both from the perspective of your customers and your employees.
We create the power to ignite digital transformation by delivering rapid process automation across the
enterprise. Our digital business platform wraps around existing IT systems, giving organizations the
immediate business agility and process orchestration required to compete in the digital economy.
Why Digital Business Automation is vital to the Customer ExperienceRob Koplowitz, VP and Principal Analyst - Forrester Research & Sapna Maheswari, Product Marketing Manager - Bizagi[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]60 mins