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Closing the Delivery Gap: How Insurers Can Accelerate the Digitization of CX

Digital disruption has come to insurance. And it’s being driven by digitally-empowered customers. Insurers need to adopt business and operating models that are more customer-focused, more collaborative, and more responsive in order to compete with the insurtech digital upstarts.

Join this webinar to hear Oliwia Berdak of Forrester Research and insurance transformation expert Sean Hull, who has worked with the likes of Allianz and Accenture, share practical advice on how to deliver a compelling digital customer experience, including:

-Selecting where best to start your digital transformation journey
-How to continually adapt and change in response to customer demands
-Learning from, rather than being threatened by, the digital native competitor

Who should attend: Digital Technology Leaders, Application Development Leaders, IT, Business and Process Professionals from across Insurance sectors
Recorded Apr 25 2018 40 mins
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Presented by
Oliwia Berdak (Forrester Research), Sean Hull
Presentation preview: Closing the Delivery Gap: How Insurers Can Accelerate the Digitization of CX

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We create the power to ignite digital transformation by delivering rapid process automation across the
enterprise. Our digital business platform wraps around existing IT systems, giving organizations the
immediate business agility and process orchestration required to compete in the digital economy.

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  • Title: Closing the Delivery Gap: How Insurers Can Accelerate the Digitization of CX
  • Live at: Apr 25 2018 4:00 pm
  • Presented by: Oliwia Berdak (Forrester Research), Sean Hull
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