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The TeleWare Microsoft Story

TeleWare work in collaboration with Microsoft to help our partners and their customers achieve more through better communications. This short video explains how.
Recorded Oct 10 2017 3 mins
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Presented by
Mark Elwood
Presentation preview: The TeleWare Microsoft Story

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  • Ask the Experts - How Re:Call can help your business improve employee mobility Oct 15 2018 10:00 am UTC 60 mins
    Mark Elwood - Marketing Director, TeleWare
    Ask the Experts - How Re:Call can help your business improve employee mobility
  • Could millennials be the key to ending the productivity crisis? Recorded: Sep 25 2018 50 mins
    Mark Elwood, Marketing Director, TeleWare
    By 2025, it is estimated that 75% of the workforce will be millennials. With rapidly changing expectations on how, when and where employees want to work, technology is going to play an increasingly important role in attracting and retaining talent.

    Join our discussion to find out how the millennial demand for mobility in the workplace could help solve the productivity crisis. Our panel of experts will share their views on:

    • Understanding the needs of the millennial worker
    • The key steps to providing the right technology within your digital transformation programme
    • Why mobility and flexible working is the key to hiring and retaining a millennial workforce
    • Demonstrating the proven link between mobility and productivity

    This webinar will be hosted by Mark Elwood, Marketing Director, TeleWare. Panellists will include Andrew Fawcett, product manager, TeleWare and guest experts, Dr Lucy Green from Larato and Vicky Ryder from Microsoft
  • Introducing Re:Call Recorded: Sep 18 2018 1 min
    Introducing Re:Call - An App that gives you a second number on your personal phone for business calls and SMS
  • Why Brexit will hurt productivity in Financial Services the most... Recorded: Jul 11 2018 45 mins
    Mark Elwood - Marketing Director, TeleWare
    ... and the technologies that will prevent it.

    Join this webinar to hear how technology is creating a mobility enabled workforce to increase productivity in financial services and the lessons other sectors can learn.

    In the words of Nobel Laureate Paul Krugman ‘productivity isn't everything, but in the long run it is almost everything.’

    Creating a modern workforce that has access to the technology that will improve productivity is key to ending the productivity crisis. TeleWare, working with Financial Services clients are helping create a mobile enabled workforce designed to improve productivity. These lessons can be adopted in many vertical sectors, particularly in a post GDPR and Brexit world.

    Find out:
    • Why you should be focusing on increasing productivity in your business
    • How enabling your employees to use the latest technology with no cost to your business can improve employee satisfaction and create growth
    • Why mobility is the secret weapon in the fight against stagnant productivity growth
    • Which technologies you should be thinking about to create a mobility enabled workforce

    Target Audience:
    • Finance, Retail, Professional Services, Manufacturing, Construction, Health
    • UK & Ireland
    • SME – Enterprise
    • IT, Operations role profiles

    Join us for this insightful webinar that explores the technologies firms are adopting to help increase productivity and to beat their competition.
  • Ask the Expert : Mobile communications recording in a post GDPR & MiFID II world Recorded: May 10 2018 39 mins
    Steve Haworth CEO, TeleWare, Andrew Fawcett, Product Manager, TeleWare, Nigel Simpson, Head of Sales, TeleWare, Mark Elwood,
    Tune in to the latest TeleWare webinar where you can ask our panel of experts about your mobile recording requirements. Find out:

    • The do’s and don’ts of mobile recording under MiFID II and GDPR
    • How are banks and other financial institutions deploying mobile recording?
    • How to get more value from your investment in mobile recording
    • Mobile recording and BYOD
    • Apps Vs SIM recording – which is right for your business

    This thought-provoking webinar will provide insights into these and other issues and help you pinpoint the main considerations in implementing a communications recording strategy for your business. With lots of opportunities to ask our experts, you can get the answers to your burning questions.
  • Understanding Next-Generation Cloud for MiFID II & Financial Services Recorded: Feb 27 2018 41 mins
    Mark Elwood, Marketing Director, TeleWare
    New regulations such as MiFID II mean that the regulatory requirement for recording, storage and retrieval of communication data has grown exponentially. Infrastructure and governance overheads and security must be managed wisely, utilising next generation technologies where available to ensure compliance is cost-effective, robust and meets required SLAs.

    Join a group of industry experts including TeleWare and Microsoft to hear more about how financial markets players are turning to the cloud to meet and surpass exacting standards in recording, storage, retrieval and governance for communications data.

    This webinar will be an interactive panel session discussing:
    • Cloud services for Cap Markets - how have cloud services developed to meet the exacting standards of the investment banks and brokers?
    • Why now is the time for cloud services in capital markets.
    • Voice and eCommunication recording – why the cloud is taking the sting out of the increased data storage requirements for MiFIDII.
    • Compliance-specific requirements – including data security and in-country storage.
    • Hybrid deployment models – leveraging cloud services alongside existing enterprise environments.
    • Cost factors – how TCO can be significantly reduced by intelligent outsourcing, including cost of governance, security and compliance.
    • Reaching new heights – methods of migration, deployment and ongoing data management.
    • And why uncertainty about Brexit is driving the need for more flexibility to scale up or down across different geographies.

    The session will be hosted by Mark Elwood, Marketing Director, TeleWare

    Ian Salmon, Director, IgniteG2M Limited. Specialist regulatory advisers
    Andrew Fawcett, MiFID II Product Manager, TeleWare
    Hannah Cawthorne, Financial Services Industry Lead, Microsoft
  • MiFID II Mobile Recording - Will you be “LOUD & CLEAR” or “OVER & OUT” ? Recorded: Dec 5 2017 45 mins
    TeleWare experts and industry practitioners
    With the most significant regulatory change the financial markets have ever seen nearly upon us, are you prepared for the voice recording and data storage and retrieval requirements outlined in Article 16 of the MiFID II Directive.

    Join our webinar to hear experts from TeleWare and BT, as well as industry practitioners share their latest views on industry readiness and cost effective options to comply.
  • The TeleWare Microsoft Story Recorded: Oct 10 2017 3 mins
    Mark Elwood
    TeleWare work in collaboration with Microsoft to help our partners and their customers achieve more through better communications. This short video explains how.
    Andrew Fawcett, MiFID II Product Manager TeleWare
    The clock is ticking until MiFID II is implemented. January 3rd 2018 is just over 100 days away. How confident are you that your business can comply with the new record-keeping requirements?

    We're working with our customers to help ensure they will meet their MiFID II recording requirements. In this webinar we will share practical advice on how you can be ready on time.

    We will discuss:

    •Market insight into where businesses are in their MiFID II journey
    •What to do about data storage post MiFID II
    •Planning to grow despite more compliance
    •How to tackle the increased record keeping requirements

    The session will be hosted by:
    Vicky Ryder – Microsoft Practice Lead
    Andrew Fawcett – MiFID II Product Manager

    Target audience:
    Senior compliance and IT professionals in businesses impacted by MiFID II.
  • RECORD KEEPING FOR MIFID II: HOW READY ARE YOU? Recorded: Sep 14 2017 33 mins
    Andy Dunbar, Vicky Ryder
    With little over 100 days until MiFID II comes into force, investment firms, trading houses, banks and other affected businesses are deep into the research phase of their projects.

    Join our latest webinar for exclusive access to research carried out on behalf of TeleWare to understand how ready businesses really are. Where they see the key challenges and how best to overcome these barriers.

    TeleWare research initiative carried out by Censuswide asked 100 compliance and IT managers about the record keeping aspects of their projects. In this webinar, we will explore the responses and cover ways in which firms can be addressing some of the common challenges.
    We will be discussing:

    * How ready do firms believe they are now and will be by 3rd January 2018
    * What aspects of ‘record keeping, trade reconstruction and surveillance’ within MiFID II are causing most concern?
    * What benefits will MiFID II bring to firms?
    * The technology that is helping firms meet their new MiFID II regulatory requirements

    Hosted by SoftwareONE with guest speakers from compliant recording and analytics specialists TeleWare, this will provide practical insight to help unlock the potential benefits that MiFID II can bring.
    We will be discussing:

    * What impact getting ready for MiFID II is having on businesses
    * What technology is being employed to help with compliance
    * How businesses are planning to create growth despite greater regulation
    * Is everybody going to be ready in time and what happens if not?

    The session will be hosted by:
    Andy Dunbar from SoftwareONE

    We will also be joined by Vicky Ryder from TeleWare
  • Skype for Business Enterprise Voice Vs compliance and security. Recorded: Aug 4 2016 26 mins
    Find out how your business can have both.

    Cloud technology is transforming the communications landscape faster than ever before, but it can be difficult to keep up if you’re operating in a heavily regulated industry. We will explain how your business can get to grips with the latest Microsoft Office 365 technology, whilst maintaining FCA, Dodd Frank and other regulatory and governance requirements. We will also explain how your business can save up to 60% compared to your existing voice estate, by adopting Skype for Business. Register today.

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  • Title: The TeleWare Microsoft Story
  • Live at: Oct 10 2017 12:10 pm
  • Presented by: Mark Elwood
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