Case Study: How a tier 1 bank transformed its mobile offering with Re:Call

Presented by

Mark Elwood

About this talk

One of the UK’s largest and oldest high street banks is investing over £3 billion to deploy new technology that will make banking simpler and easier for customers and drive operational efficiencies. Improving digital services and creating a digital workplace are central to this transformation. Research by networking specialists, Aruba, finds there are clear benefits to being a ‘digital revolutionary’ – an employee who works in a fully-enabled digital workplace – versus a ‘digital laggard’ - those that have less access to workplace technology. These include increased productivity, collaboration and job satisfaction. The bank wanted to introduce an alternative to the existing mobile phone offering for better colleague choice, to improve collaboration and increase productivity. They came to TeleWare based on our expertise in mobile communications to specifically help them to: •Move from wired to wireless communications technology •Support them in adopting modern working practices •To provide an alternative to the existing mobile phone offering •To provide greater colleague choice In this exclusive interview with pivotal TeleWare stakeholders on this project, find out how TeleWare are helping this major bank transform its mobile communications offering for colleagues. Audience: IT Professionals Financial Services professionals HR professionals interested in employee engagement What you’ll take away: Unique insight into how a tier 1 bank is using Re:Call to improve employee engagement and mobility can have positive impacts on your bottom line. Hosted by Mark Elwood, Marketing Director, TeleWare Nick Reaks, Sales and Customer Director, TeleWare Alan Clarke, Technical Project Lead, TeleWare

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