From Data to ITSM Metrics That Matter w/ Pink Elephant

Presented by

Try DuMoulin, VP Research & Development, Pink Elephant

About this talk

Learn how to move beyond theory and instead map out process performance to help you achieve meaningful goals. Every IT organization accumulates an abundance of data — overwhelming analysts with a constant flood of numbers. However, many teams are challenged to translate that data into tangible value that aligns with business goals. The right framework of metrics, KPIs, and analyses will enable organizations to unlock insights trapped inside their data. Join Pink Elephant’s VP of Research & Development, Troy DuMoulin, and Numerify’s Director of Product Marketing, Mark Gabbard, for this thought leadership webinar.

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Numerify provides IT leaders with a comprehensive system of intelligence for end-to-end visibility into their Plan-Build-Run activities. The suite of analytical applications span project planning, software development, and service and asset management. The company’s cloud-based platform includes full data orchestration, IT-specific business models, and a complete spectrum of analytical capabilities. Numerify provides IT business analytics applications to leading organizations, including companies ranked in the top 5 across 10 major industries. For more information, visit or follow @numerify.